Senior Customer Success Officer
$84K - $116K/yr
The multi-awarded online trading platform, Libertex, enables traders to access the market and invest in stocks or trade CFDs with underlying assets being commodities, Forex, ETFs, cryptocurrencies ...
Senior Customer Success Officer
$84K - $116K/yr
The multi-awarded online trading platform, Libertex, enables traders to access the market and invest in stocks or trade CFDs with underlying assets being commodities, Forex, ETFs, cryptocurrencies ...
JAVA Web UI developer
Chicago, IL · On-site
... Forex, Commodities, Equities, Trade life cycle and work flows Role Responsibilities: - Design and build strategic high-volume platform that leverage EXTJS, Core JAVA online, Batch Analytics ...
JAVA Web UI developer
Chicago, IL · On-site
... Forex, Commodities, Equities, Trade life cycle and work flows Role Responsibilities: - Design and build strategic high-volume platform that leverage EXTJS, Core JAVA online, Batch Analytics ...
The multi-awarded online trading platform, Libertex, enables traders to access the market and invest in stocks or trade CFDs with underlying assets being commodities, Forex, ETFs, cryptocurrencies ...
The multi-awarded online trading platform, Libertex, enables traders to access the market and invest in stocks or trade CFDs with underlying assets being commodities, Forex, ETFs, cryptocurrencies ...
The multi-awarded online trading platform, Libertex, enables traders to access the market and invest in stocks or trade CFDs with underlying assets being commodities, Forex, ETFs, cryptocurrencies ...
New
The multi-awarded online trading platform, Libertex, enables traders to access the market and invest in stocks or trade CFDs with underlying assets being commodities, Forex, ETFs, cryptocurrencies ...
New
Enrollment Specialist
Houston, TX · On-site
$90K - $120K/yr
Trading Academy provides education for stock trading, options trading, futures trading, forex trading, and crypto trading. Trading Academy offers in-center and online investing education for people ...
Quick apply
Enrollment Specialist
Houston, TX · On-site
$90K - $120K/yr
Trading Academy provides education for stock trading, options trading, futures trading, forex trading, and crypto trading. Trading Academy offers in-center and online investing education for people ...
Syndication (SYN) We provide our issuer clients (corporates, financial institutions, public sector) with capital raising solutions, along with structured financing and commodities, forex, and ...
Syndication (SYN) We provide our issuer clients (corporates, financial institutions, public sector) with capital raising solutions, along with structured financing and commodities, forex, and ...
Administrative Assistant
$19.50 - $26.25/hr
Prepare CMS and forex documents, brochures and proposals. \n * Provides support to LA branch with general office administrative duties. \n * Aggregate the customer data. \n Requirements \n \n
Administrative Assistant
$19.50 - $26.25/hr
Prepare CMS and forex documents, brochures and proposals. \n * Provides support to LA branch with general office administrative duties. \n * Aggregate the customer data. \n Requirements \n \n
Enrollment Specialist
Houston, TX · On-site
$90K - $120K/yr
Trading Academy provides education for stock trading, options trading, futures trading, forex trading, and crypto trading. Trading Academy offers in-center and online investing education for people ...
Enrollment Specialist
Houston, TX · On-site
$90K - $120K/yr
Trading Academy provides education for stock trading, options trading, futures trading, forex trading, and crypto trading. Trading Academy offers in-center and online investing education for people ...
Syndication (SYN) We provide our issuer clients (corporates, financial institutions, public sector) with capital raising solutions, along with structured financing and commodities, forex, and ...
Syndication (SYN) We provide our issuer clients (corporates, financial institutions, public sector) with capital raising solutions, along with structured financing and commodities, forex, and ...
Experience in Forex, Trading and revenue analysis is desired * Strong analytical skills with exceptional attention to detail and accuracy. * Effective written, verbal, and presentation skills, with ...
Experience in Forex, Trading and revenue analysis is desired * Strong analytical skills with exceptional attention to detail and accuracy. * Effective written, verbal, and presentation skills, with ...
Principal Software Engineer (Trading Platform, Java/C++)
Chicago, IL · On-site
$139K - $186K/yr
NinjaTrader provides trading software and brokerage services for futures, forex, and equities markets. Founded in 2003, the company is headquartered in Chicago, USA, with a team of 201-500 employees.
Principal Software Engineer (Trading Platform, Java/C++)
Chicago, IL · On-site
$139K - $186K/yr
NinjaTrader provides trading software and brokerage services for futures, forex, and equities markets. Founded in 2003, the company is headquartered in Chicago, USA, with a team of 201-500 employees.
Personal Online Banking, Cash Flow Essentials, access Optima, CB Forex and the services contained within these platforms. Primary responsibilities include * Partner with Preferred Bankers and ...
Personal Online Banking, Cash Flow Essentials, access Optima, CB Forex and the services contained within these platforms. Primary responsibilities include * Partner with Preferred Bankers and ...
Also, while we love speaking with Forex traders, Mr TopStep and other funded traders, respectfully this type of trade activity doesn't qualify for this role, so please bear that in mind as you ...
Quick apply
Also, while we love speaking with Forex traders, Mr TopStep and other funded traders, respectfully this type of trade activity doesn't qualify for this role, so please bear that in mind as you ...
Experienced Trader
Chicago, IL · On-site
Also, while we love speaking with Forex traders, Mr TopStep and other funded traders, respectfully this type of trade activity doesn't qualify for this role, so please bear that in mind as you ...
Experienced Trader
Chicago, IL · On-site
Also, while we love speaking with Forex traders, Mr TopStep and other funded traders, respectfully this type of trade activity doesn't qualify for this role, so please bear that in mind as you ...
Knowledge of various derivative products such as futures, OTC, FOREX * Experience and comfort dealing directly with clients, investment teams, and other senior stakeholders * Strong communication and ...
Knowledge of various derivative products such as futures, OTC, FOREX * Experience and comfort dealing directly with clients, investment teams, and other senior stakeholders * Strong communication and ...
Required Qualifications · Proven track record in Network Marketing (MLM), Affiliate Marketing, or High-Ticket Sales (experience in Fintech, Crypto, or Forex is a major plus). · An existing, active ...
Quick apply
Required Qualifications · Proven track record in Network Marketing (MLM), Affiliate Marketing, or High-Ticket Sales (experience in Fintech, Crypto, or Forex is a major plus). · An existing, active ...
Personal Online Banking, Cash Flow Essentials, access Optima, CB Forex and the services contained within these platforms. Primary responsibilities include * Partner with Preferred Bankers and ...
Personal Online Banking, Cash Flow Essentials, access Optima, CB Forex and the services contained within these platforms. Primary responsibilities include * Partner with Preferred Bankers and ...
Prediction Market Analyst
Greenwich, CT · On-site
The person will support market-making activities across stocks, forex, futures, and options, with the group's current focus being on the binary options offered on the ForecastEx exchange. The support ...
Prediction Market Analyst
Greenwich, CT · On-site
The person will support market-making activities across stocks, forex, futures, and options, with the group's current focus being on the binary options offered on the ForecastEx exchange. The support ...
Prediction Market Analyst
Greenwich, CT · On-site +1
The person will support market-making activities across stocks, forex, futures, and options, with the group's current focus being on the binary options offered on the ForecastEx exchange. The support ...
Quick apply
Prediction Market Analyst
Greenwich, CT · On-site +1
The person will support market-making activities across stocks, forex, futures, and options, with the group's current focus being on the binary options offered on the ForecastEx exchange. The support ...
Personal Online Banking, Cash Flow Essentials, access Optima, CB Forex and the services contained within these platforms. Primary responsibilities include * Partner with Preferred Bankers and ...
Personal Online Banking, Cash Flow Essentials, access Optima, CB Forex and the services contained within these platforms. Primary responsibilities include * Partner with Preferred Bankers and ...
Forex Job information
What is the difference between Forex Job vs Forex Trader?
| Aspect | Forex Job | Forex Trader |
|---|---|---|
| Credentials | Typically requires a degree in finance, economics, or related fields; certifications like CFA or Forex trading courses | Often self-taught or certified through trading courses; formal credentials are less common |
| Work Environment | Office setting, trading firms, financial institutions | Personal trading setups, online platforms, home offices |
| Employer & Industry Usage | Employers include banks, trading firms, financial institutions | Individuals trading for personal profit or managing client accounts |
| Search & Comparison Intent | Understanding career options, job roles, and qualifications | Learning trading strategies, profitability, and trading platforms |
In summary, a Forex Job typically refers to a professional role within financial institutions requiring specific credentials and a structured work environment. In contrast, a Forex Trader is often an individual engaging in personal trading, with less formal requirements but a focus on trading skills and strategies.
More about Forex Job jobs
What cities are hiring for Forex Job jobs? Cities with the most Forex Job job openings:
What states have the most Forex Job jobs? States with the most job openings for Forex Job jobs include:
What job categories do people searching Forex Job jobs look for? The top searched job categories for Forex Job jobs are:
$84K - $116K/yr
Other
Posted 5 days ago
Job description
Quality Assurance Specialist
Established in 1997, the Libertex Group has helped shape the online trading industry by merging innovative technology, market movements and digital trends.
The multi-awarded online trading platform, Libertex, enables traders to access the market and invest in stocks or trade CFDs with underlying assets being commodities, Forex, ETFs, cryptocurrencies, and others.
A firm believer in the power of sports to inspire, empower and push for success, Libertex is the Official Online Trading Partner of Audi Revolut F1 Team.
We build innovative fintech so people can #TradeForMore with Libertex.
Job Overview
We are looking for a Quality Assurance Specialist who will be responsible for monitoring and improving the quality of customer interactions across multiple communication channels. The role focuses on ensuring service excellence, compliance with internal standards, providing actionable feedback, and driving continuous improvement within Customer Support and Customer Care teams.
Main Responsibilities
- Conduct quality assessments of customer interactions across multiple communication channels, including live chats, emails, phone calls.
- Perform regular quality reviews using automated monitoring tools and manual evaluation methodologies.
- Assess communications against internal quality standards, compliance requirements, regulatory expectations, and customer service best practices.
- Monitor the quality of interactions handled by Customer Support, Customer Care Teams
- Identify performance gaps, recurring issues, and opportunities for process improvement.
- Provide detailed quality evaluations, reports, and actionable recommendations to team leaders and management.
- Conduct regular 1:1 coaching and feedback sessions with agents based on quality monitoring results, ensuring adherence to company standards, regulatory requirements, and customer service excellence.
- Support employee development by providing constructive feedback and guidance on communication quality and customer interaction standards.
- Prepare quality scorecards, performance reports, and trend analyses.
- Create, maintain, and update internal procedures, quality guidelines, evaluation criteria, and operational documentation in English.
- Participate in calibration sessions to ensure consistency and accuracy of quality assessments.
- Collaborate closely with the Global Head of Customer Success to drive continuous improvement initiatives.
- Contribute to the development and optimization of quality assurance processes and automated quality monitoring systems.
- Ensure consistency, professionalism, and accuracy across all customer-facing communications