Forensic Case Manager Jobs in Hackensack, NJ (NOW HIRING)

Do you want your voice heard and your actions to count?
Discover your opportunity with Mitsubishi UFJ Financial Group (MUFG), one of the world's leading financial groups. Across the globe, we're 150,000 colleagues, striving to make a difference for every client, organization, and community we serve. We stand for our values, building long-term relationships, serving society, and fostering shared and sustainable growth for a better world.
With a vision to be the world's most trusted financial group, it's part of our culture to put people first, listen to new and diverse ideas and collaborate toward greater innovation, speed and agility. This means investing in talent, technologies, and tools that empower you to own your career.
Join MUFG, where being inspired is expected and making a meaningful impact is rewarded.
The selected colleague will work at an MUFG office or client sites four days per week and work remotely one day. A member of our recruitment team will provide more details.
The Global Director of Autonomous Incident Response and Forensic Analysis leads the strategy, execution, and continuous improvement of a 24/7 global incident response (IR) and digital forensics function. This role is accountable for orchestrating rapid containment, eradication, and recovery for security incidents while ensuring high-quality investigative rigor, evidence handling, and executive-ready reporting. The director operates under the Global Head, helping shape the overarching vision and translating it into operating models, playbooks, and measurable outcomes; the role also partners closely with the SOC Director to ensure seamless handoffs from detection/triage into investigation and response and to drive feedback loops that improve detections and alert fidelity. Additionally, the role advances AI-assisted, human-in-the-loop forensics and response by applying AI/ML and LLM-enabled workflows (e.g., enrichment, case summarization, artifact correlation, and response recommendations) with appropriate governance, controls, and analyst validation to improve speed and consistency without sacrificing investigative integrity. The director owns budget planning and financial stewardship for the function and ensures service delivery across regions, environments, and partners.
Major Responsibilities

• Direct and mature a 24/7 global incident response and digital forensics operating model, including intake, investigation, containment/eradication coordination, and recovery validation across multiple environments
• Own functional strategy, multi-year roadmap, and KPI/OKR outcomes for incident response and forensics (e.g., time to contain, time to remediate, investigation cycle time, repeat-incident reduction, and readiness metrics)
• Work with the Global Head to define the vision for Autonomous Incident Response and Forensic Analysis, and execute against that vision in alignment with the strategic design
• Partner with the SOC Director to define clear handoffs from detection/triage into investigation, establish escalation criteria, and implement feedback loops that improve detections, alert quality, and response playbooks
• Oversee budget planning, vendor management, and financial governance for global cyber operations tooling, services, and staffing; optimize spend to risk reduction and service performance
• Lead, mentor, and scale high-performing global teams (employees and partners); define operating rhythms, coverage models, escalation paths, and on-call expectations
• Serve as a lead escalation contact in a 24/7 environment; guide appropriate resources to resolution
• Provide executive-level oversight for audit, risk, and regulatory engagements related to cyber operations; ensure processes, evidence, and metrics meet policy and compliance requirements
• Deliver leadership reporting on cyber operations health, emerging threats, and risk posture; translate technical findings into business impact and prioritized actions
• Drive AI-assisted, human-in-the-loop incident response and forensics initiatives, including evidence/artifact enrichment, timeline reconstruction, case summarization, correlation across telemetry sources, and response recommendations with analyst validation and governance
• Establish governance for IR playbooks/runbooks, case management workflows, evidence handling and retention, and chain-of-custody practices to ensure investigations are consistent, defensible, and repeatable
• Provide incident command leadership for high-severity events; coordinate containment and recovery execution with infrastructure, identity, endpoint, cloud, application, legal, privacy, and communications stakeholders
• Oversee third-party IR/forensics capabilities and managed services (as applicable) to ensure coverage, quality, evidence standards, and alignment to enterprise policies and SLAs
• Build an IR operations analytics program to measure and continuously improve containment speed, investigation throughput, backlog health, automation effectiveness, and quality of outcomes across regions and shifts
• Lead incident readiness and validation exercises (e.g., tabletop exercises and technical simulations with relevant teams), and ensure post-incident reviews drive measurable improvements to controls, detections, and response procedures
• Build and maintain forensic readiness capabilities, including standardized collection methods, artifact baselines, and investigative playbooks to accelerate triage-to-proof and reduce dwell time
• Provide global operational leadership during cyber events by coordinating communications, handoffs, and technical execution across regions, functions, and time zones
• Leverage threat intelligence and adversary TTP research to inform scoping, attribution hypotheses, containment prioritization, and investigative direction; translate insights into improved prevention and detection
• Produce and govern recurring and ad-hoc reporting on threats, trends, and program performance; ensure consistent narratives and decision support for stakeholders
• Champion innovation and modernization of cyber defense tooling and techniques, including evaluation and adoption of new capabilities that measurably reduce risk
• Partner with technology, product, and business leaders to align cyber operations priorities, drive remediation ownership, and embed security-by-design practices

Qualifications

• Bachelor's degree in Information Technology, Cyber Security, Computer Science, or related discipline or equivalent work experience
• 7+ years of experience working in the Cybersecurity Operations or Information Security
• Relevant technical and industry certifications, such as CISSP, ISSMP, GCIA, CISM, CEH, GCFA, GCFE, GCIH, or GSEC are preferred
• Experience in one or more security domains including Security Governance and Oversight, Security Risk Management, Network Security, Threat and Vulnerability Management, or Incident Response and Forensics preferred
• Experience with information security risk management, including information security audits, reviews, and risk assessments

Desired Skills

• Experience with security data collection, analysis and correlation
• Well-developed analytic, qualitative, and quantitative reasoning skills
• Demonstrated creative problem-solving abilities
• Security event monitoring, investigation, and overall incident response process
• Strong time management skills to balance multiple activities and lead junior analysts as needed
• Understanding of offensive security to include common attack methods
• Understanding of how to pivot across multiple datasets to correlate artifacts for a single security event
• A diverse skill base in both product security and information security including organizational structure and administration practices, system development and maintenance procedures, system software and hardware security controls, access controls, computer operations, physical and environmental controls, and backup and recovery procedures.
• Detailed knowledge and experience in security and regulatory frameworks (ISO 27001, NIST 800 series, FFIEC, SOC2, FedRAMP, STAR, etc.)
• Ability to guide and mentor junior analysts in investigations
• Understanding of enterprise detection and response technologies and processes (advanced threat detection tools, intrusion detection/prevention systems, network packet analysis, endpoint detection and response, firewalls, Anti malware/anti-virus, Security Information and Event Management tools, etc.)
• Experienced with Endpoint Detection & Response, email security, web application firewall, and cloud security tooling.
• Ability to perform risk analysis utilizing logs and other information compiled from various sources
• Understanding of network protocols, operating systems (Windows, Unix, Linux, MacOS, databases), and mobile device security
• Knowledge of the various types of cyber-attacks and their implementations
• A fundamental understanding of enterprise cybersecurity frameworks such as MITRE ATT&CK and Cyber Kill Chain
• Ability to document and explain technical details in a concise, understandable manner
• Experience in operational processes such as security monitoring, data correlation, troubleshooting, security operations, etc.
• Preferred experience with Torq, 7AI, CrowdStrike, Tanium, Snowflake, Splunk, and ELK
• Scripting/programming experience preferred

Education
• Bachelor's degree in Computer Science or a closely-related discipline, or an equivalent combination of formal education and experience
Visa sponsorship/support is based on business needs. We do not anticipate providing visa sponsorship/support for this position.
The typical base pay range for this role is as follows:

• New York / New Jersey: $203k-249k
• Non-New York / New Jersey: $182k-227k

depending on job-related knowledge, skills, experience and location. This role may also be eligible for certain discretionary performance-based bonus and/or incentive compensation. Additionally, our Total Rewards program provides colleagues with a competitive benefits package (in accordance with the eligibility requirements and respective terms of each) that includes comprehensive health and wellness benefits, retirement plans, educational assistance and training programs, income replacement for qualified employees with disabilities, paid maternity and parental bonding leave, and paid vacation, sick days, and holidays. For more information on our Total Rewards package, please click the link below.
Our hybrid work schedule is four days on-site and work remotely one day per week.
MUFG Benefits Summary
We will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws (including (i) the San Francisco Fair Chance Ordinance, (ii) the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, (iii) the Los Angeles County Fair Chance Ordinance, and (iv) the California Fair Chance Act) to the extent that (a) an applicant is not subject to a statutory disqualification pursuant to Section 3(a)(39) of the Securities and Exchange Act of 1934 or Section 8a(2) or 8a(3) of the Commodity Exchange Act, and (b) they do not conflict with the background screening requirements of the Financial Industry Regulatory Authority (FINRA) and the National Futures Association (NFA). The major responsibilities listed above are the material job duties of this role for which the Company reasonably believes that criminal history may have a direct, adverse and negative relationship potentially resulting in the withdrawal of conditional offer of employment, if any.
The above statements are intended to describe the general nature and level of work being performed. They are not intended to be construed as an exhaustive list of all responsibilities duties and skills required of personnel so classified.
We are proud to be an Equal Opportunity Employer and committed to leveraging the diverse backgrounds, perspectives and experience of our workforce to create opportunities for our colleagues and our business. We do not discriminate on the basis of race, color, national origin, religion, gender expression, gender identity, sex, age, ancestry, marital status, protected veteran and military status, disability, medical condition, sexual orientation, genetic information, or any other status of an individual or that individual's associates or relatives that is protected under applicable federal, state, or local law.