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Forensic Assistant Jobs in Provo, UT (NOW HIRING)

If you are looking to start a career in data security, programming, audit, and forensics, then come ... We are looking for applicants that have a customer service background to assist customers in ...

Customer Support Rep

Orem, UT · On-site

$14.75 - $19/hr

If you are looking to start a career in data security, programming, audit, and forensics, then come ... We are looking for applicants that have a customer service background to assist customers in ...

Customer Support Rep

Orem, UT · On-site

$16 - $400/hr

If you are looking to start a career in data security, programming, audit, and forensics, then come ... We are looking for applicants that have a customer service background to assist customers in ...

If you are looking to start a career in data security, programming, audit, and forensics, then come ... We are looking for applicants that have a customer service background to assist customers in ...

If you are looking to start a career in data security, programming, audit, and forensics, then come ... We are looking for applicants that have a customer service background to assist customers in ...

... Forensics (intermediate), Network Security (intermediate) Contract Type: W2 Duration: 12+ Months ... * Assist in creating and maintaining investigative process documentation Must-Have Skills:

Forensic Assistant information

How do you become a forensic assistant?

To become a forensic assistant, candidates typically need a high school diploma or equivalent, with some roles requiring postsecondary education such as an associate's or bachelor's degree in criminal justice, forensic science, or a related field. Relevant skills include attention to detail, knowledge of laboratory procedures, and familiarity with forensic tools and software; certifications are not always required but can enhance job prospects. On-the-job training is common, and positions often require working in a laboratory or crime scene environment with standard working hours.

What are the key skills and qualifications needed to thrive as a forensic assistant?

To thrive as a Forensic Assistant, you need a background in biology or forensic science, attention to detail, and knowledge of evidence handling, often supported by an associate degree or relevant certification. Familiarity with laboratory equipment, chain-of-custody software, and safety protocols is typically required. Strong organizational skills, discretion, and the ability to work well under pressure are crucial soft skills in this role. These competencies ensure accurate evidence processing, maintain the integrity of legal investigations, and support the credibility of forensic findings.

What are some typical challenges a forensic assistant may encounter when handling evidence?

Forensic Assistants often face challenges related to maintaining the integrity and chain of custody for physical evidence. Ensuring that evidence is properly documented, labeled, and stored is critical, as any lapse can compromise legal proceedings. The role also requires strict adherence to protocols and the ability to work efficiently under pressure, especially when dealing with time-sensitive investigations. Attention to detail and effective communication with forensic scientists, law enforcement, and laboratory staff are essential for successfully overcoming these challenges.

What is a forensic assistant?

Forensic assistants are professionals who support forensic scientists and investigators by collecting, preserving, and analyzing physical evidence from crime scenes. Their tasks may include documenting evidence, preparing samples for laboratory analysis, managing records, and sometimes assisting in autopsies. They play a crucial role in ensuring that evidence is handled properly to maintain its integrity for legal proceedings. Forensic assistants typically work in crime labs, medical examiner’s offices, or law enforcement agencies, and their work helps solve crimes and support the justice system.

What is the difference between Forensic Assistant vs Forensic Technician?

AspectForensic AssistantForensic Technician
Required CredentialsHigh school diploma or equivalent; some roles may require a degree in criminal justice or forensic scienceAssociate's or bachelor's degree in forensic science, biology, or chemistry
Work EnvironmentCrime labs, law enforcement agencies, crime scenesLaboratories, crime scenes, fieldwork
Employer & IndustryLaw enforcement agencies, forensic labsForensic laboratories, law enforcement agencies
Common Search & ComparisonYesYes

Forensic Assistants typically support forensic teams with administrative and basic technical tasks, often requiring less formal education. Forensic Technicians perform more technical laboratory work, often needing specialized degrees. Both roles work in crime labs and law enforcement settings, but Forensic Technicians usually have more advanced training and responsibilities.

What are the most commonly searched types of Forensic jobs in Provo, UT? The most popular types of Forensic jobs in Provo, UT are:
What job categories do people searching Forensic Assistant jobs in Provo, UT look for? The top searched job categories for Forensic Assistant jobs in Provo, UT are:
Infographic showing various Forensic Assistant job openings in Provo, UT as of August 2026, with employment types broken down into 67% Full Time, and 33% Part Time. Highlights an 100% In-person job distribution.

Customer Support Rep

SecurityMetrics

Orem, UT • On-site

$16/hr

Full-time

Re-posted 20 days ago


Job description

Come work for a company that cares about you and your career. Do you like tech but you are not sure what type of job suits you best? Here at SecurityMetrics we always promote from within before hiring externally. If you are looking to start a career in data security, programming, audit, and forensics, then come work here. Many of our top Developers, Auditors, Pentesters, and even Product managers started in the SM Customer Support department. We transfer many agents to other departments each year. Come get trained for a real career here at SecurityMetrics Customer Support!
SecurityMetrics is looking for experienced Customer Support staff to join our Customer Support team! This is an in-house position, and we are not looking to hire remote employees at this time. We are looking for applicants that have a customer service background to assist customers in understanding our products and processes. As a Customer Support Representative, you will be taking inbound phone calls and making outbound courtesy phone calls to provide everything from basic account support to assisting our customers in utilizing our industry-leading security products/programs. Customer Support Representatives will learn about computer and credit card data security standards and how to defend against the ever-intensifying cybersecurity threat. As a Customer Support Representative, you are put in a position with plenty of options for growth as you expand your knowledge of advanced computer networking, gain experience working with a wide variety of operating systems, and work with IT professionals from around the globe!
Responsibilities
  • Provide basic customer support and account maintenance via phone or email
  • Scope customers to determine their PCI Self Assessment Questionnaire type
  • Help customers navigate and understand the PCI Self Assessment Questionnaire

Required Skills and Experience
  • Basic computer skills (i.e. typing, email, web browser)
  • Basic understanding of networks and network devices
  • Ability to troubleshoot account issues
  • Desire to learn and grow
  • Excellent written and oral communication skills
  • Ability to listen to, comprehend, empathize, and resolve customer's needs and concerns

Preferred Skills and Experience
  • Fluent in English and any of the following languages:
    • Portuguese
    • Chinese/Mandarin
    • Spanish
    • French/Quebecois
  • Part-time positions are available upon review
  • Familiar with PCI-DSS
  • Experience working in a Call Center
  • Experience dealing in Customer Service
  • Familiar with Linux
  • Basic understanding of HTML