Forefront Jobs in Texas (NOW HIRING)

Forefront Living is looking for Community Liaison at the community in Coppell, TX. Our mission is to come together and make each moment matter for those we serve. The Forefront Living family is looking for individuals who want to be a part of our team and help continue our mission. With a shared legacy in business and healthcare innovation, our family of care-oriented organizations blends values built on compassion and faith with high-quality senior care - long-term care, Alzheimer's and memory care, skilled nursing and rehabilitation therapies, hospice, and palliative care. POSITION SUMMARY: The Community Relations position acts a liaison between the community and the local referral community, providing community relations, sales activity, and the results necessary to achieve the communitys sales and move- in goals. RESPONSIBILITIES: Identifies professional referrals sources and key decision makers in the primary and secondary markets. Visits and conducts presentations to area referral sources and key decision makers. Establishes and maintains a professional relationship so that they will be comfortable referring their contacts to the community. Referral sources would include but not limited to area churches, physicians and third-party advocates. Develop a formal relationship-marketing plan in conjunction with the communities marketing team. The plan will define priority accounts in the primary and secondary market, establish referral goals and determine the sales activity to maintain these accounts. Maintain and document activities using the communitys CRM Keeps updated on relevant operational and competitive information in order to respond effectively to service inquiries from area professionals and ensure proper positioning of the community in the marketplace. Supplements and substitutes for the Residential Sales Counselor as needed by responding to phone inquiries, setting appointments with qualified leads, giving presentations and assisting with closing sales. Plan, update and conduct sales and marketing presentations. Provide tours of the community as part of the strategic sales initiative. Participates regularly in sales meetings, training and seminars. Models a service attitude towards others, takes ownership in solving problems and takes the initiative to make things better, is friendly and courteous to residents and co-workers. Communicates Forefront Livings mission through public speaking, membership, and participation in community events. Obtain and maintain knowledge of competitors. Assist with development and implementation of community marketing plans Maintain good attendance record. Ensure resident, visitor, and co-worker safety by remaining aware of and reporting any new or existing safety hazards. Other responsibilities as assigned by supervisor. MINIMUM QUALIFICATIONS: Bachelors Degree preferred; with a background in marketing and sales. Minimum 3 years in Sales/Leasing, admissions, marketing, or community relations experience (AL, IL and CCRC sales experience preferred); Valid state drivers license (and liability insurance) to use personal vehicle for Marketing travel required up to 100% of the time. Ability to work outside the workplace performing marketing duties up to 100% of the time. COMPETENCIES: Analyticalthe individual synthesizes complex or diverse information Problem solvingthe individual identifies and resolves problems in a timely manner and gathers and analyzes information skillfully Oral communicationthe individual speaks clearly and persuasively in positive or negative situations, demonstrates group presentation skills and conducts productive meetings Leadershipthe individual inspires and motivates others to perform well and accepts feedback from others, possesses political savvy and is a team player Quality managementthe individual looks for ways to improve and promote quality and demonstrates accuracy and thoroughness Judgmentthe individual displays willingness to make decisions, exhibits sound and accurate judgment, and makes timely decisionsKNOWLEDGE, SKILLS AND ABILITIES: Knowledge of marketing concepts with senior adults and an understanding of retirement community lifestyle Excellent time management skills Ability to build effective networking relationships. Excellent people skills, including ability to communicate effectively in writing, verbally and in public situations. Ability to work independently. Genuine caring for and interest in the care of mature adults. Leadership ability and excellent communication skills Knowledge of assisted living regulations Demonstrated proficiency in a variety of computer software applications and Microsoft Office Ability to demonstrate our Values of Diversity, Integrity, Stewardship and Compassion in performance of daily responsibilities and interactions with residents, patients, families and teammates Ability to read, write and effectively communicate in English Ability to work independently; able to establish priorities and deadlines Ability to adjust to changing conditions, frequent demands and stressful situations Ability to organize work flow and document timely and accurately Ability to acquire new knowledge to perform additional or more difficult tasks Ability to maintain a positive, stable disposition in performing, working in association with staff and residents Ability to maintain a high level of performance in an environment of frequent demands and changes Ability to work effectively as part of a team, to share information freely, to use and seek supervision and consultation verbally and in writing, and to be able to follow both verbal and written instructions Ability to comply with organizational and departmental safety policies and procedures Ability to communicate with all levels of teammates and provide exceptional customer service. Ability to maintain strict confidentiality; able to handle confidential information and use good judgement when making decisions Ability to perform work tasks within the Physical Demand Requirements Ability to comply with the Resident Bill of Rights and the Employee Responsibilities. Ability to comply with organizational and departmental safety policies and procedures.