For Humanity Jobs in Virginia (NOW HIRING)

Habitat for Humanity of Greater Charlottesville (“Habitat”) is a cutting-edge non-profit housing and community development organization creating simple, decent, affordable homes in partnership with low-income families, volunteers, and the communities of the Greater Charlottesville region. We are advocates, promoting innovations and policy solutions designed to increase the affordable housing supply across the communities we serve. Home construction capacity is multiplied by a volunteer labor force including homeowner families, corporate, civics, and faith groups. Habitat is an affiliate of Habitat for Humanity International (“HFHI”), a global ministry working to end housing poverty worldwide.

In 2013, Habitat completed construction at Sunrise, the first trailer park transformation in the nation without resident displacement. Currently, Habitat is redeveloping the Southwood Mobile Home Park with similar objectives. Southwood is the area’s largest single concentration of affordable housing and its greatest remaining redevelopment opportunity. When complete, the redeveloped Southwood will be unprecedented in scale nationally. Habitat has also partnered with the Piedmont Housing Alliance and the City of Charlottesville to purchase the Carlton Mobile Home Park. In the short term, our plan is to manage the park responsibly while helping residents develop the collective capacity to be leaders in the eventual redevelopment of the property into a mixed-income community without resident displacement.

Habitat is a national pioneer in mixed-income community development. To date, Habitat has contributed to 12 mixed-income neighborhoods and built and sold almost 400 homes. This part-time (20 hours per week) position requires Tues - Sat schedule.

POSITION SUMMARY 

The Retail Associate is tasked with processing donations, maintaining and organizing work areas, leading volunteers and supporting retail operations of The Habitat Store with superior customer service and professionalism.

DUTIES AND RESPONSIBILITIES 

• Screen community member drop-off donations for acceptability and unload professionally and efficiently
• Ensure donation processing systems are implemented and items are prepared for display
• Load customer purchases safely and professionally
• Provide friendly, professional and personalized customer service on sales floor to drive sales and ensure optimal customer/donor experience
• Work with Warehouse Coordinator, Volunteer Coordinator & Store Manager to plan/implement daily volunteer tasks and ensure positive volunteer experience
• Effectively train and supervise volunteers and volunteer groups
• Maintain exceptionally clean store and warehouse through sweeping, proper merchandising, and diligent attention to housekeeping
• Ensure that store, donations area and warehouse are appropriately stocked with supplies at all times with input from Store Assistant Manager or Operations Manager
• Make miscellaneous repairs to damaged but valuable donations
• Be knowledgeable about Habitat’s mission and convey it effectively to customers, donors, and volunteers
• Adhere to safety procedures and ensure safe environment for customers, donors, staff, and volunteers
• Adhere to all store policies and procedures
• Perform other duties as assigned by Warehouse Coordinator, Store Manager or Operations Manager

QUALIFICATIONS AND EXPERIENCE 

• Experience in retail sales
• Professional demeanor and attitude at all times befitting a public representative of Habitat for Humanity of Greater Charlottesville
• Ability to work well with volunteers and supervise them effectively
• Knowledge of Google platform
• High level of strategic thinking
• Professional appearance at all times befitting the public face of Habitat
• Driver’s License and insurable driving record
• General knowledge of carpentry, HVAC, plumbing, electrical, types of wood, etc preferred
• Basic knowledge of power tools preferred
• Bilingual (Spanish) preferred

PHYSICAL REQUIREMENTS 

• Ability to lift 50 lbs consistently; 75 lbs occasionally, and be on feet for long periods of time in extreme temperatures
• Prolonged periods of talking, standing, walking
• Ability to climb ladders to add or remove merchandise from shelving or chains hanging from ceiling