Role Overview Job Title: Full-Time Assistant Manager (Client Happiness Hero & Master of Multitasking) The opportunity is in Nashville, TN and offers relocation assistance. Traits We Admire We look for candidates who are impatient and have a high sense of urgency, thrive in busy environments, and can read others and use intuition. We value social, open, approachable, empathetic, outgoing team members who are self-sufficient and enjoy multitasking. Job Snapshot โ Key Aspects of the Role Assist customers with renting units in-person, via phone, and through other advertising/marketing opportunities; enhance sales through rentals, insurance and moving supplies Provide excellent customer service by identifying storage needs and offering solutions; guide new customers through rental processes Resolve issues professionally and positively Maintain daily cleanliness and organization of the office, restrooms, grounds, and vacant units; keep well-organized records and perform minor maintenance tasks and regular property inspections to ensure timely and consistent completion Shop local competitors in-person and online; report information gathered, including rates and specials, to supervisors and other departments; perform additional marketing functions as needed Monitor rates, specials, and revenue-related factors Perform required daily administrative tasks including handling cash, balancing receipts, pursuing collections, posting payments, processing daily bank deposits and completing auctions according to policy and laws If at a participating location, assist tenants with completing, processing and returning rentals through programs such as U-Haul, Penske, or company-owned rental truck services Property Hours Monday - Friday: 8:30 AM - 5:00 PM Saturday: 9:00 AM - 3:00 PM Sunday: Closed Brainy Stuff: What Makes Our Hearts Flutter High school diploma or GED required Experience in sales or retail environment preferred Experience in fast-paced, customer service-related environment preferred At least one year of experience in property management preferred A background check will be conducted at time of hire For positions that involve driving, a valid driver's license and reliable transportation are required Perks Performance-based bonuses and incentives Full line-up of benefits Regular team recognition events and awards Occasional informal title changes for top performers (e.g., Project Maestro, Tenant Relations Guru, Training Titan, Office Dynamo, Operations Overachiever) #J-18808-Ljbffr