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Fluent Jobs in Massachusetts (NOW HIRING)

Customer Service Associate

Norfolk, MA ยท On-site

$14.75 - $20.25/hr

Must be fluent in reading, writing, and speaking English. (Except in Puerto Rico) * Requires willingness to work flexible schedule, including evenings and weekend hours Preferred Qualifications

Customer Service Associate

Lynn, MA ยท On-site

$15 - $20.50/hr

Must be fluent in reading, writing, and speaking English. (Except in Puerto Rico) * Requires willingness to work flexible schedule, including evenings and weekend hours Preferred Qualifications

Relief/Temp Deaf Services

Quincy, MA ยท On-site

$19 - $20/hr

Community Training Specialist - Relief (CTS-Direct Care) Fluent in American Sign Language (ASL) Quincy Relief (Day, Evening and/or Overnights) Salary - $19-20/Hr. WORK Inc., one of New England's most ...

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Fluent information

See Massachusetts salary details

$10

$28

$64

How much do fluent jobs pay per hour?

As of Aug 10, 2026, the average hourly pay for fluent in Massachusetts is $28.00, according to ZipRecruiter salary data. Most workers in this role earn between $16.25 and $33.01 per hour, depending on experience, location, and employer.

What are common challenges faced by a fluent customer support representative, and how can they be overcome?

Fluent multilingual customer support representatives often face the challenge of rapidly switching between languages while maintaining accuracy and professionalism. This can sometimes lead to mental fatigue and occasional translation errors. To overcome these challenges, it's important to stay organized, use high-quality support tools, and maintain a glossary of common terms for quick reference. Regular practice, ongoing language training, and collaborating closely with team members can also help maintain language fluency and ensure consistent, high-quality support for customers.

What is a fluent?

Fluent jobs are roles that require proficiency in one or more languages, often for purposes such as translation, interpretation, customer service, or teaching. These positions may involve communicating with clients, translating documents, or helping others learn a new language. Employers typically look for candidates who can read, write, and speak the target language(s) comfortably and accurately. Fluent jobs are found in many industries, including education, healthcare, business, and government. Being fluent in another language can open up unique career opportunities and increase your employability.

What skills and qualifications are needed to thrive as a fluent?

To thrive as a Fluent Language Translator, you need advanced proficiency in at least two languages, excellent grammar skills, and often a degree or certification in translation or linguistics. Familiarity with computer-assisted translation (CAT) tools, terminology databases, and industry-specific software is typically required. Attention to detail, cultural sensitivity, and strong communication skills distinguish outstanding translators in this field. These competencies ensure accurate, nuanced translations and effective cross-cultural communication for clients.

What is the difference between Fluent vs Interpreter?

AspectFluentInterpreter
CredentialsLanguage proficiency, certification in specific language pairsLanguage proficiency, certification, sometimes specialized in legal or medical fields
Work EnvironmentBusiness meetings, conferences, legal settings, online platformsConsecutive or simultaneous translation settings, conferences, courts, hospitals
Industry UsageGlobal business, legal, medical, diplomatic sectorsLegal, medical, diplomatic, conference settings

Both Fluent and Interpreter roles require strong language skills and relevant certifications. Fluent typically refers to individuals who are highly proficient in a language, often working in business or online environments. Interpreters focus on real-time translation in formal settings like courts or conferences. While both roles demand language expertise, interpreters often require specialized training for live translation, whereas Fluent may emphasize overall language mastery.

Infographic showing various Fluent job openings in Massachusetts as of August 2026, with employment types broken down into 50% Full Time, and 50% Part Time. Highlights an 100% In-person job distribution, with an average salary of $58,241 per year, or $28 per hour.

Residential Program Manager (ASL Fluent)

North Suffolk Community Services Inc

Revere, MA โ€ข On-site

$61K - $73K/yr

Full-time

Medical, Dental, Life, Retirement, PTO

Re-posted 19 days ago


Job description

As a Residential Program Manager, you will be responsible for the clinical and administrative aspects of a residential program for Deaf/Hard of Hearing (D/HH) adults living with mental illness, as well as the overall health and safety of the persons residing there. The Program Manager will oversee a nine, ten or eleven bed group home. You will help people in the areas of daily living skills, transportation, skill-building, money management, medication administration, risk mitigation and other areas based on the person centered treatment plan. Services are provided based on Recovery tenets and are aimed to promote overall health and well-being of persons served.

What you'll do:

  • Recruit, train, supervise, evaluate, and facilitate progressive discipline as needed for all staff in conjunction with the Residential Services Coordinator.
  • Arrange staff schedules to meet the health and safety requirements, as well as the individual needs of the people.
  • Supervise the development and implementation of Quality Indicators through the IAP process and Program Goals.
  • Participate in the assessment of person referrals, admissions and discharges.
  • Ensure the program and person records are current, comprehensive and meet agency and funding source standards.
  • Liaison with families/guardians, DMH, and other outside service providers.
  • Supervise and participate in the housekeeping and maintenance of the house and vehicle.
  • Participate in the development of the program budget, and monitor the program expenses.
  • Supervise the management of person’s funds and possessions, within the guidelines of the IAP and agency.
  • Monitor medications in accordance with MAP regulations.
  • Teach and train newly hired employees.

What you’ll need:

  • Education:
    • High School Diploma or GED required.
    • Bachelor’s Degree in a related field preferred.
  • Experience:
    • Four (4) years experience in human services and supervisory experience required.
    • Previous experience with provision and/or management of psychiatric rehabilitation services preferred.
    • Fluency in American Sign Language (ASL) is required
  • Skills:
    • Must obtain Massachusetts MAP & CPR/First Aide certification within five (5) continuous months of hire (training provided).
    • Valid Mass driver’s license required.

Competitive & Comprehensive Benefits

  • Paid Time Off – Two weeks’ Vacation per year (three weeks after 1 year of service), 12 Sick Days per year, and 11 Paid Holidays per year
  • Eligible employer for the Public Service Loan Forgiveness program
  • Health & Dental Insurance, with generous employer contribution
  • Employer Paid Life Insurance
  • 403 (b) Retirement Plan with employer matching
  • Voluntary Short and Long Term Disability Insurance
  • Medical & Dependent Care Flexible Spending Accounts
  • Access to Credit Union Banking
  • Access to State Tuition Remission Program (Worksite Specific)
  • Employee Referral Bonus Program
  • Discounted Movie Tickets
  • Comprehensive Training Program
  • Internal Advancement Opportunities

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