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Floors Associate Jobs in Kansas (NOW HIRING)

Under the direction of the Wellness/Fitness Director, the Fitness Floor Associate (FFA) is responsible for ensuring members and guests have an exceptional experience while on the fitness floor. The ...

Under the direction of the Wellness/Fitness Director, the Fitness Floor Associate (FFA) is responsible for ensuring members and guests have an exceptional experience while on the fitness floor. The ...

Under the direction of the Wellness/Fitness Director, the Fitness Floor Associate (FFA) is responsible for ensuring members and guests have an exceptional experience while on the fitness floor. The ...

Under the direction of the Wellness/Fitness Director, the Fitness Floor Associate (FFA) is responsible for ensuring members and guests have an exceptional experience while on the fitness floor. The ...

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Floors Associate information

What is a floors associate?

Floors Associates are retail employees responsible for maintaining the sales floor, assisting customers, restocking merchandise, and ensuring the store is clean and organized. They often help customers locate products, answer questions, and may handle basic cashier duties when needed. Floors Associates play a key role in creating a positive shopping experience and supporting the overall operation of the store.

What does a floors associate do?

A typical shift for a Floors Associate involves tasks such as restocking shelves, maintaining store cleanliness, assisting customers with product locations, and setting up merchandise displays. Floors Associates frequently communicate with supervisors and other associates to coordinate restocking priorities and ensure that the sales floor is organized and presentable. Collaboration is key, especially during busy periods, as team members often work together to handle customer inquiries, process returns, and support store promotions. This role also provides an opportunity to develop retail skills and can serve as a pathway to more advanced positions within the store.

What are the key skills and qualifications needed to thrive as a floors associate?

To thrive as a Floors Associate, you need strong customer service skills, attention to detail, and basic math ability, often with a high school diploma or equivalent. Familiarity with point-of-sale (POS) systems, inventory management tools, and safety protocols is typically required. Excellent communication, teamwork, and problem-solving skills help you interact effectively with customers and colleagues. These skills are crucial for creating a positive shopping experience, maintaining store organization, and ensuring efficient operations.

What is the difference between Floors Associate vs Retail Associate?

AspectFloors AssociateRetail Associate
Required CredentialsHigh school diploma or equivalent; some roles may require experience in retail or customer serviceHigh school diploma or equivalent; customer service experience often preferred
Work EnvironmentRetail stores, flooring showrooms, or construction sitesRetail stores, shopping malls, or department stores
Employer & Industry UsageFlooring retailers, home improvement stores, construction companiesClothing stores, electronics stores, general retail outlets
Common Search & Comparison IntentUnderstanding roles in flooring sales and installationCustomer service and sales roles in retail

While both Floors Associates and Retail Associates work in retail environments, Floors Associates specialize in flooring products, installation, and customer guidance related to flooring options. Retail Associates have a broader focus on general retail sales across various product categories. The roles overlap in customer service and sales skills but differ in industry-specific knowledge and responsibilities.

Is a floors associate an entry level job?

A floors associate position is typically considered an entry-level job that requires minimal prior experience. It often involves tasks such as stocking shelves, assisting customers, and maintaining store cleanliness, making it suitable for those new to retail or customer service roles.

What cities in Kansas are hiring for Floors Associate jobs?

Cities in Kansas with the most Floors Associate job openings:

Fitness Floor Associate I East

Wichita, KS

Full-time

Re-posted 2 days ago


YMCA rating

6.1

Company rating: 6.1 out of 10

Based on 1,992 frontline employees who took The Breakroom Quiz


Job description

GENERAL FUNCTION: Under the direction of the Wellness/Fitness Director, the Fitness Floor Associate (FFA) is responsible for ensuring members and guests have an exceptional experience while on the fitness floor. The FFA will create a safe, welcoming environment where members can learn and connect with YMCA resources that empower them to achieve their health and wellness goals.

MINIMUM ENTRY REQUIREMENTS

Education/Experience Requirements:

  1. Minimum age of 20
  2. Minimum two years customer service experience
  3. Relevant experience in the field of health and wellness

Physical/Mental Requirements:

  1. Must be able to routinely perform the following physical activities; climb stairs, bend, stoop, kneel, twist, reach with hands, sit, stand for extended periods of time, walk, lift and/or move up to 50 pounds, have finger dexterity, grasp, perform repetitive motions, talk, hear and have visual acuity to perform detailed tasks
  2. Must have ability to communicate effectively; both orally and in writing
  3. Must possess problem solving, organizational and task management skills; ability to make independent and sound decisions in a rapidly changing environment
  4. Must be detail oriented and exhibit a high degree of accuracy and alertness
  5. Must demonstrate initiative in absence of supervision
  6. Must be able to build meaningful relationships and relate to and work with diverse groups of people in a friendly and consistent manner
  7. Must work collaboratively as a team member as well as independently and lead by accomplishing goals, duties and by meeting deadlines
  8. Must possess ability to exercise high levels of discretion and confidentiality
  9. Must present a neat and professional appearance at all times

Job Requirements:

  1. Commitment to the YMCA mission, vision and values
  2. Must attend New Employee Orientation within 30 days of hire
  3. Complete CPR/AED, First Aid, O2, Listen First Workshop, Fitness Floor Associate Prep, and Culture of Excellence in accordance with Conditions of Employment
  4. Learn all emergency procedures and action plans for the branch
  5. Understand and abide-by all policies and procedures as set forth by the association
  6. Work a schedule that reflects the needs of the branch; including evenings and weekends

JOB RESPONSIBILITIES

  1. Being the "go to" person on the fitness floor by educating and enforcing YMCA policies, procedures and being readily available to answer member and guest's questions.
  2. Being a constant presence on the fitness floor by walking around, cleaning and maintaining order, providing a positive and inviting atmosphere.
  1. Providing exceptional customer service by greeting people by name and engaging members and guests while promoting and encouraging involvement in YMCA programs, classes, and group/personal training.
  2. Recognizing and reporting maintenance issues regarding any part of the fitness floor to supervisor as soon as issues arise.
  3. Educating and encouraging members to participate in the Strong Community Campaign.
  4. Attending staff and association meetings and training as directed by the Wellness/Fitness Director.
  5. All other duties as assigned.

EFFECT ON END RESULT: The fitness floor is safe, clean, engaging and full of satisfied members and guests that leads to increased group and personal training, member retention, high branch NPS score and more members and guests living a healthy lifestyle.


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