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Flooring Associate Jobs in Tennessee (NOW HIRING)

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Flooring Associate information

What are the typical daily responsibilities of a flooring associate in a retail environment?

As a Flooring Associate, your daily tasks will include assisting customers in selecting flooring materials, providing product information, and answering installation-related questions. You'll also be responsible for maintaining the cleanliness and organization of the flooring department, managing inventory, and ensuring that product displays are well-stocked and appealing. Collaborating with other associates, such as sales and design teams, is common to help customers find the right solutions for their projects. Additionally, you may coordinate with installation teams and handle order processing to ensure a smooth customer experience.

What is the difference between Flooring Associate vs Flooring Installer?

AspectFlooring AssociateFlooring Installer
CredentialsHigh school diploma or equivalent; on-the-job trainingHigh school diploma; technical training or apprenticeship often preferred
Work EnvironmentRetail stores, warehouses, or supply centersConstruction sites, residential or commercial locations
Job ResponsibilitiesAssisting customers, stocking materials, preparing ordersMeasuring, cutting, installing flooring materials

While both roles involve flooring, a Flooring Associate primarily supports sales and logistics in retail settings, whereas a Flooring Installer performs hands-on installation work on-site. The roles often overlap in industry and credentials but differ in daily tasks and work environment.

What are the key skills and qualifications needed to thrive as a flooring associate, and why are they important?

To thrive as a Flooring Associate, you need knowledge of flooring materials, installation techniques, and strong customer service skills, often supported by prior retail or construction experience. Familiarity with inventory management systems, point-of-sale (POS) software, and measuring tools is typically required. Excellent communication, attention to detail, and problem-solving abilities help you effectively assist customers and collaborate with team members. These skills are crucial for ensuring customer satisfaction, accurate product recommendations, and efficient store operations.

What does a flooring associate do?

A Flooring Associate assists customers in selecting the right flooring materials, such as carpet, tile, hardwood, or laminate, for their needs. They provide product information, offer installation advice, and help with measurements and estimates. Flooring Associates also restock shelves, maintain clean displays, and may coordinate with installers or contractors to ensure customer satisfaction. Their role combines customer service, product knowledge, and sales skills in a retail or home improvement setting.
What are the most commonly searched types of Flooring jobs in Tennessee? The most popular types of Flooring jobs in Tennessee are:
What cities in Tennessee are hiring for Flooring Associate jobs? Cities in Tennessee with the most Flooring Associate job openings:
Flooring Associate jobs near you

Retail Sales Floor Associate

Goodwill Industries of Middle Tennessee

Gallatin, TN

$14 - $16.25/hr

Full-time

Re-posted 5 days ago

Goodwill Industries Of Middle Tennessee rating

6.8

Company rating: 6.8 out of 10

Based on 8 frontline employees who took The Breakroom Quiz

407th of 771 rated non-profit organizations

Job description

Job Location

Gallatin

Job Summary:

The Retail Sales Floor Associate supports a consistently positive shopper experience by helping maintain a clean, organized, well merchandised, and welcoming store environment during assigned shifts. This role focuses on providing friendly, efficient service through point of sale transactions, sales floor standards, merchandising, and overall store readiness, while following established processes aligned with Goodwill's mission of Changing Lives through Education, Training, and Employment.
Under the direction of store management, this role focuses on consistent task completion and excellent shopper service, supporting sales floor and front-end operations to ensure the store remains clean, organized, and easy to navigate throughout the day, grounded in Goodwill's values of Teamwork, Respect, Uprightness, and Empowerment.

Job Description

Essential Functions

Shopper Experience
  • Support the delivery of a consistently positive shopper experience during assigned shifts by helping maintain a clean, organized, and welcoming store environment.
  • Provide a worldclass shopper experience by Greeting, Respecting, Engaging, Assisting, and Thanking every shopper.
  • Accurately process pointofsale transactions while delivering friendly, efficient service and supporting smooth customer flow at the front end.
  • Support shopready merchandising standards through timely recovery, basic replenishment, and adherence to established presentation guidelines.
  • Maintain cleanliness, organization, and safety across all shopperfacing areas, including registers, aisles, fitting rooms, restrooms, and checkout zones.
  • Assist shoppers with questions, product location, fitting rooms, and checkout needs in a courteous and respectful manner.
  • Support signage placement, price accuracy, fixture organization, and product presentation by following established processes and reporting concerns to store leadership.
Store Readiness & Daily Operations
  • Complete assigned tasks to support overall store readiness, including recovery, merchandising support, and basic housekeeping throughout the shift.
  • Support opening and closing routines assigned to ensure the store is ready to serve shoppers at the beginning and end of each day.
  • Assist with basic backroom, production, or operational support tasks as directed by store leadership.
Compliance, Safety & Operational Standards
  • Follow all company policies, safety guidelines, and operational procedures during assigned shifts.
  • Practice safe work behaviors and report hazards, incidents, or concerns to store management.
  • Follow cashhandling, pricing integrity, and lossprevention procedures to support a safe and compliant shopping environment.
Schedule & Flexibility
  • Maintain a flexible schedule, including evenings, weekends, and holidays.
  • Perform other duties as assigned to support overall store operations.

Minimum Qualifications

Required Skills

Education

  • High School Diploma or equivalent preferred.

Experience

  • Prior retail, customer service, or production experience preferred, but not required.

Knowledge and Skills

  • Ability to deliver friendly, respectful, and helpful shopper service.
  • Ability to follow established processes, procedures, and safety guidelines.
  • Basic math skills and attention to detail for accurate transactions.
  • Ability to stand, walk, bend, and lift as required in a retail environment.
  • Ability to work a flexible schedule, including evenings, weekends, and holidays.

Preferred Education / Experience / Knowledge & Skills / Certifications & License

  • High School Diploma or equivalent preferred.
  • Previous retail, customer service, or production experience preferred.
  • Experience working in fastpaced, highvolume environments preferred.
  • Prior nonprofit or missionbased retail experience is a plus.
  • Experience operating a pointofsale system or handling cash transactions preferred.
  • Bilingual language skills are preferred.

What Goodwill Industries Of Middle Tennessee employees say

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