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Float Support Staff Jobs (NOW HIRING)

HEALTH SOLUTIONS

Support Staff Float (54041)

Pueblo, CO · On-site

$17.22 - $20.93/hr

We're hiring full-time Support Staff to work at our various Health Solutions Offices . What You'll Be Doing As a member of the Support Staff , you would be working in a fast-paced behavioral health ...

HEALTH SOLUTIONS

Support Staff Float (54041)

Pueblo, CO · On-site

$17.22 - $20.93/hr

We're hiring full-time Support Staff to work at our various Health Solutions Offices . What You'll Be Doing As a member of the Support Staff , you would be working in a fast-paced behavioral health ...

Freeman Health System

$39K - $50K/yr

Outlying office MOSS/Float performs clerical functions associated with clerical support services ... This staff demonstrates a warm and welcoming empathic, hopeful attitude, conveying a philosophy of ...

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Medical Support Staff Float (55070)

Pueblo, CO • On-site

HEALTH SOLUTIONS
See more jobs at HEALTH SOLUTIONSexternal

$17.22/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 21 days ago

Job description

Health Solutions is a premier wellness center focused on whole-person care. With over 400 employees in Southern Colorado, you would be joining a mighty team of support and administrative staff, case managers, clinicians, physicians, nurses, and others in our efforts to improve the health and well-being of our community.
We're hiring full-time Medical Support Staff Float to work at our various Health Solutions Offices.
What You'd Be Doing
As a member of the Medical Support Staff Float, you would be working in a fast-paced medical, behavioral healthcare, and addiction recovery practice. Creating and sustaining positive, compassionate interactions with clients and co-workers, and providing high quality service will be central to the work you do. Your attention to detail and problem-solving skills will be important to your responsibilities.
RESPONSIBILITIES: Under the supervision of the Support Services Director, Medical Support Staff Float:
  • Provides exemplary internal and external customer service on phone or in person.
  • Work hours between 6am and 8pm, and work at locations throughout Pueblo, Huerfano, and Las Animas Counties
  • Covers front desk reception as needed.
  • Operates switchboard/reception phone.
  • Actively engages with individuals who might be experiencing behavioral health or medical crises
  • Scans and uploads records to the electronic health record.
  • Verifies client payer eligibility.
  • Schedules client appointments as requested.
  • Processes Release of Information requests.
  • Balances cash drawer/box.
  • Maintains client electronic health records as needed.
  • Completes client phone enrollments.
  • Completes other department task requests as needed.
  • Performs other duties as assigned by supervisor or director.

DESIRED ATTRIBUTES:
  • Is adaptable to change in the workplace and uses change as an opportunity for innovation and creativity.
  • Takes ownership of problems, has ability to brainstorm different problem resolution paths, uses sound judgment in selecting solutions to problems, and demonstrates consistent follow through.
  • Has job knowledge and skills to perform the fundamental job functions and is able and willing to assume greater responsibility over time regarding the scope of work.
  • Has the ability to inspire and model collaborative teamwork.
  • Demonstrates an understanding of customer service regarding accommodation, politeness, helpfulness, trust building, appropriate boundaries, and flexibility.

PHYSICAL REQUIREMENTS:
  • Requires standing, sitting, driving, and walking for prolonged periods of time
  • Occasionally lifts and carries items up to 20 pounds
  • Requires working under stress in emergency situations
  • Requires normal range of hearing and eyesight to record data electronically and communicate with clients
  • Occasional exposure to communicable diseases and bodily fluids
  • Requires frequent use of hands and fingers to operate a computer keyboard and mouse

What You'll Like About Us
  • Competitive pay. $17.22 an hour (Depends on education and related experience)
  • Generous benefits package. For most positions, includes paid holidays, generous PTO, Subsidized YMCA membership, tuition reimbursement, and FSA
  • Insurance: Medical, Dental, and Vision, with low deductibles. Also, Wellness benefits program available.
  • EAP, Teladoc, LifeLock, Direct Path, Life and AD&D
  • Retirement 403(b) with employer match up to 6%
  • Additional Insurance: FSA, Voluntary Life, Allstate Voluntary benefits
  • School age childcare
  • Employee recognition and celebrations
  • Warm and friendly work environment in which staff respect and learn from one another
  • Opportunities to serve our neighbors in Pueblo, Huerfano, and Las Animas Counties.

What We're Looking For-The Must-Haves
  • A high school/general equivalency diploma
  • One year of secretarial experience
  • Basic computer and keyboarding skills
  • Knowledge of appropriate boundaries and flexibility
  • Excellent interpersonal relationship skills
  • Current Colorado Driver License and access to transportation during work hours

What We'd Like to See in You-The Nice-to-Haves
  • Medical support experience
  • Ability to speak Spanish

Health Solutions expects all staff to
  • Adapt to change in the workplace and use change as an opportunity for innovation and creativity.
  • Take ownership of problems, brainstorm problem resolutions, and use sound judgment in selecting solutions to problems, and demonstrate consistent follow through.
  • Possess the job knowledge and skills to perform the fundamental job functions, and willingly assume greater responsibility over time regarding the scope of work.
  • Inspire and model collaborative teamwork and Human Kindness; and
  • Demonstrate accommodation, politeness, helpfulness, trust building, appropriate boundaries, and flexibility in customer service.

Closing Date: 10/31/2026 EOE, M/F

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