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Mesquite ISD - Compensation Plans

Information Technology Compensation Plan
Salary Range: Pay Grade 4 $32.14-$46.24/Hour
Shift Type: Full-Time 
Wage/Hour Status: Non-Exempt
Reports To: Network Operation Supervisor

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EMPLOYMENT BEGINS: As soon as possible

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PRIMARY PURPOSE:

Integration and management of Apple and Google devices, servers, and enterprise network storage.

QUALIFICATIONS:

Education/Certification:
    High School Diploma or GED
    Valid Texas driver's license
    Preference for applicants with Jamf Pro Certifications 
    Preference for applicants with Apple IT Certifications
    Preference for applicants with Google Workspace Certifications
    Preference for applicants with Linux/Unix/Ubuntu Certifications

Special Knowledge/Skills:
    Linux/Unix/Ubuntu in an enterprise server environment
    Jamf Pro MDM automation and engineering
    SQL/MySQL database administration
    Windows Server and Hyper-V services
    Google Workspace MDM endpoint management and security
    Enterprise SAN hardware and software
    Apple macOS/iOS software and hardware
    Google Chrome OS software and hardware
    Manage contractors and consultants on a per-project basis
    Maintain accurate documentation and coordinate project activity

    Experience:
    Apple Script, Unix bash/shell scripting, Python, SQL/MySQL DB integration and administration
    In-depth knowledge of Apple and Google device hardware, as well as Server hardware including RAID configurations
    Linux integrations with Jamf Pro Server
    High-level troubleshooting skills related to iOS, macOS, Linux, Unix, Windows Server, and Chrome OS
    Working knowledge of enterprise SAN integrations in an Active Directory environment
    Active Directory integrations with Apple devices
    In-depth knowledge of Google Cloud Directory Sync services
    High level understanding of application management and policy-based inheritance

MAJOR RESPONSIBILITIES AND DUTIES:

    Managing large technical projects
    Troubleshooting Apple/Chrome devices in a large enterprise environment
    Implementing new technology and overcoming the associated challenges
    Working with vendors and outside consultants on highly technical issues
    Work with Instructional Coaches on new software rollouts, including packaging, testing and deployment
    Highest level troubleshooting for macOS/iOS/ChromeOS
    Manage the district's MDM implementation for macOS/iOS/ChromeOS devices.  This includes OS behavior, lockdown, security, and making devices user friendly to allow teachers more instruction time
    Manage Google OAuth and API access for third party applications
    Manage curated whitelist of Google Apps/Extensions/Workspace apps
    Retrieve end user data/reports for disciplinary investigation/FOIA requests
    Engineer new solutions for problems related to deployment of software, or OS issues
    Manage contractors and consultants as needed
    Perform other duties as assigned

SUPERVISORY RESPONSIBILITIES:

    None

WORKING CONDITIONS:

    Mental Demands:
    Ability to work in a high-pressure environment while maintaining a high degree of professionalism
    Strong ability to multitask
    Ability to work a flexible schedule as needed, including occasional prolonged and irregular hours

    Able to solve complex problems with tight deadlines
    Communicating well in both oral and written form, and complying with timelines

    Physical demands/environmental factors:
    Reaching with hands and arms and frequently repeating the same hand, arm, or finger motion
    Ability to sit for prolonged periods of time
    Ability to lift 60 pounds
    Seeing close work such as typed or handwritten material

The foregoing statements describe the general purpose and responsibilities assigned to this job and are not an exhaustive list of all responsibilities, duties, and skills that may be required.