At Amazon, we're working to be the most customer-centric company on earth. To get there, we need ... ROC and other stakeholders to maintain a healthy asset pool - Work with team members to identify ...
At Amazon, we're working to be the most customer-centric company on earth. To get there, we need ... ROC and other stakeholders to maintain a healthy asset pool - Work with team members to identify ...
Flexible Roc Amazon information
What are some common challenges faced by Flexible ROC Amazon associates, and how can they be managed?
Flexible ROC Amazon associates often juggle a dynamic workload, adapting to fluctuating order volumes and shifting schedules. One common challenge is balancing efficiency with accuracy during peak periods, as tasks may need to be reprioritized quickly. Effective communication with team leads and staying organized are crucial for managing these demands. Additionally, being proactive in seeking feedback and clarifications helps maintain performance and fosters a collaborative work environment.
What are Flexible ROC Amazon jobs?
Flexible ROC Amazon jobs refer to roles within Amazon's Return Operations Center (ROC) that offer flexible scheduling options. These positions typically involve processing customer returns, inspecting items, and ensuring products meet Amazon’s quality standards. Flexible ROC roles are designed to accommodate various schedules, making them ideal for people who need adaptable working hours. Employees in these positions play a crucial part in maintaining customer satisfaction and efficient inventory management.
What is the difference between Flexible Roc Amazon vs Flexible Roc Walmart?
| Aspect | Flexible Roc Amazon | Flexible Roc Walmart |
|---|---|---|
| Certifications | Typically requires logistics, warehouse, or delivery certifications | Similar certifications, often including retail or logistics training |
| Work Environment | Warehouse, distribution centers, delivery routes | Retail stores, distribution centers, delivery routes |
| Employer & Industry | Amazon logistics and delivery services | Walmart logistics and retail distribution |
Flexible Roc Amazon and Flexible Roc Walmart share similar roles in logistics and delivery, often requiring comparable certifications and working in warehouse or delivery environments. The main difference lies in the employer and industry focus, with Amazon emphasizing e-commerce logistics and Walmart focusing on retail distribution. Both roles are vital in their respective companies' supply chain operations.
What are the key skills and qualifications needed to thrive as an Amazon ROC (Relay Operations Center) Associate, and why are they important?
To thrive as an Amazon ROC Associate, you need strong analytical skills, problem-solving abilities, and a background in logistics or supply chain management, often supported by a relevant degree or experience. Familiarity with transportation management systems, Excel, and real-time monitoring tools is important. Excellent communication, adaptability, and decision-making under pressure are standout soft skills for this role. These skills ensure efficient coordination of Amazon's transportation network, minimizing delays and maintaining high service levels.
What are the most commonly searched types of Roc Amazon jobs in Tennessee? The most popular types of Roc Amazon jobs in Tennessee are:
What job categories do people searching Flexible Roc Amazon jobs in Tennessee look for? The top searched job categories for Flexible Roc Amazon jobs in Tennessee are:
Full-time
Medical, Dental, Vision, Life, Retirement, PTO
Posted 6 days ago
Amazon rating
7.4
Based on 6,925 frontline employees who took The Breakroom Quiz
6th of 39 rated national retailers
Job description
At Amazon, we're working to be the most customer-centric company on earth. To get there, we need exceptionally talented, bright, and driven people.
We are seeking a highly skilled and motivated candidate to file and manage claims related to accidents and damages involving Amazon's growing transportation fleet. The Fleet Claims Specialist will be focusing on filing, managing and resolving claims related to damaged ATS assets in addition to program and process improvement. This is an hourly position sitting in Nashville, TN.
Responsibilities will include reviewing assigned claims, contacting the insured and other affected individuals, initiating documentation in the claim handling system, and resolving claims. An ideal candidate brings a background in fleet maintenance and automotive claims handling, with experience managing professional relationships with multiple stakeholders, holding responsible individuals accountable for asset damages and repair costs, and achieving organizational targets. This job will require exceptional communication, interpersonal, and negotiating skills with the ability to work independently.
Benefits include health care (medical, dental, vision) coverage starting on day 1 as well as 401(k) with company match, holiday/overtime pay. Amazon offers a range of fully paid Maternity and Parental Leave options for parents prior to, and following, the birth or adoption of a child.
Key job responsibilities
- Interact with carriers and customers to obtain facts, explain claims processes, and provide high quality service to achieve a positive customer experience
- Plan and conduct investigation to determine liability, bodily injury, and damages
- Assesses actual damages associated with claims and conducts negotiations to settle claims within assigned authority and achieve the best possible outcome.
- Thoroughly document or code the claim file and complete all claim closure and related activities in the assigned claims management system.
- Use claims system to properly document files (resolution strategy, supporting evidence, negotiations, etc.).
- Utilize and navigate various internal and external websites and tools to file and manage claims
- Work effectively with TOM/TEM/Safety/ROC and other stakeholders to maintain a healthy asset pool
- Work with team members to identify carrier caused accidents negatively impacting asset health and availability
- Conduct thorough reviews of damages and determine the applicability of state law and other factors related to the claim.
- Evaluate the financial value of the equipment loss.
- Schedule and coordinate asset repairs with ATS preferred maintenance vendors
- Refer claims to other company units to be advised on as needed (e.g., Legal, Risk, Compliance, Loss Prevention).
A day in the life
Fleet Claims Specialist are part of the ATS Fleet team and report to a Program Manager. A successful candidate will demonstrate the ability to work with cross-functional teams and communicate effectively across all levels of the organization. They will bring analytic skills and use data to drive decisions, effectively communicating insights to others in the organization. Day to Day, the Fleet Claims Specialist is deep diving crashes, communicating with stakeholders, writing whitepapers, and altering processes to eliminate inefficiency.
About the team
Middle Mile Property Damage (MMPD) investigators operate with minimal oversight, international scope and responsibility, and high expectations. We allow our investigators freedom of maneuver, providing the ability to make on-the-ground decisions based on policy, law, and personal discretion.
BASIC QUALIFICATIONS
- High school or equivalent
- Experience in a professional field or military
- 1+ years of claims experience
- 1+ years of professional writing experience
PREFERRED QUALIFICATIONS
- Knowledge of VBA and Excel Macro creation and modification
- Demonstrated success working with carriers and or brokers
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.
The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits.
USA, TN, Nashville - 21.00 - 31.00 USD hourly
We are seeking a highly skilled and motivated candidate to file and manage claims related to accidents and damages involving Amazon's growing transportation fleet. The Fleet Claims Specialist will be focusing on filing, managing and resolving claims related to damaged ATS assets in addition to program and process improvement. This is an hourly position sitting in Nashville, TN.
Responsibilities will include reviewing assigned claims, contacting the insured and other affected individuals, initiating documentation in the claim handling system, and resolving claims. An ideal candidate brings a background in fleet maintenance and automotive claims handling, with experience managing professional relationships with multiple stakeholders, holding responsible individuals accountable for asset damages and repair costs, and achieving organizational targets. This job will require exceptional communication, interpersonal, and negotiating skills with the ability to work independently.
Benefits include health care (medical, dental, vision) coverage starting on day 1 as well as 401(k) with company match, holiday/overtime pay. Amazon offers a range of fully paid Maternity and Parental Leave options for parents prior to, and following, the birth or adoption of a child.
Key job responsibilities
- Interact with carriers and customers to obtain facts, explain claims processes, and provide high quality service to achieve a positive customer experience
- Plan and conduct investigation to determine liability, bodily injury, and damages
- Assesses actual damages associated with claims and conducts negotiations to settle claims within assigned authority and achieve the best possible outcome.
- Thoroughly document or code the claim file and complete all claim closure and related activities in the assigned claims management system.
- Use claims system to properly document files (resolution strategy, supporting evidence, negotiations, etc.).
- Utilize and navigate various internal and external websites and tools to file and manage claims
- Work effectively with TOM/TEM/Safety/ROC and other stakeholders to maintain a healthy asset pool
- Work with team members to identify carrier caused accidents negatively impacting asset health and availability
- Conduct thorough reviews of damages and determine the applicability of state law and other factors related to the claim.
- Evaluate the financial value of the equipment loss.
- Schedule and coordinate asset repairs with ATS preferred maintenance vendors
- Refer claims to other company units to be advised on as needed (e.g., Legal, Risk, Compliance, Loss Prevention).
A day in the life
Fleet Claims Specialist are part of the ATS Fleet team and report to a Program Manager. A successful candidate will demonstrate the ability to work with cross-functional teams and communicate effectively across all levels of the organization. They will bring analytic skills and use data to drive decisions, effectively communicating insights to others in the organization. Day to Day, the Fleet Claims Specialist is deep diving crashes, communicating with stakeholders, writing whitepapers, and altering processes to eliminate inefficiency.
About the team
Middle Mile Property Damage (MMPD) investigators operate with minimal oversight, international scope and responsibility, and high expectations. We allow our investigators freedom of maneuver, providing the ability to make on-the-ground decisions based on policy, law, and personal discretion.
BASIC QUALIFICATIONS
- High school or equivalent
- Experience in a professional field or military
- 1+ years of claims experience
- 1+ years of professional writing experience
PREFERRED QUALIFICATIONS
- Knowledge of VBA and Excel Macro creation and modification
- Demonstrated success working with carriers and or brokers
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.
The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits.
USA, TN, Nashville - 21.00 - 31.00 USD hourly
About Amazon
Sourced by ZipRecruiter
Amazon.com, Inc., commonly known as Amazon, is an American multinational technology company. It was founded by Jeff Bezos in 1994 and initially started as an online marketplace for books. Since then, Amazon has expanded its operations and become one of the largest e-commerce companies in the world. Amazon's primary business is its online retail platform, where customers can purchase a vast array of products, including electronics, clothing, books, home goods, and much more. The company offers a convenient and user-friendly shopping experience, with features such as fast shipping, customer reviews, and personalized recommendations. In addition to its e-commerce platform, Amazon has diversified its business into various other areas. One of its notable ventures is Amazon Web Services (AWS), a comprehensive cloud computing platform that provides services such as storage, compute power, and database management to individuals and businesses. AWS has become a leader in the cloud computing industry, powering many websites and applications worldwide. Amazon has also developed its own consumer electronics, including the popular Amazon Kindle e-reader, Fire tablets, Fire TV streaming devices, and the Alexa-powered Echo smart speakers. The Alexa voice assistant, integrated into these devices, allows users to interact with their devices using voice commands, perform tasks, and access information. Furthermore, Amazon has expanded into media and entertainment. It operates Prime Video, a streaming service that offers a wide range of movies, TV shows, and original content. Amazon Music provides a platform for streaming and purchasing digital music, while Audible offers audiobooks and other audio content. The company's commitment to customer satisfaction and convenience is demonstrated by its membership program, Amazon Prime. Prime members receive various benefits, including free two-day shipping, access to streaming services, exclusive deals, and more.
Industry
It services, book publishers, retail, real estate and computer and electronic product manufacturing
Company size
10,000+ Employees
Headquarters location
Seattle, WA, US