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Flexible Remote Live Chat Jobs in Indiana (NOW HIRING)

Morley

Art Director (Remote - Indiana)

Fort Wayne, IN · Remote

$119K - $125K/yr

Live chat with a Morley Talent Acquisition (TA) Specialist: careers.morleycompanies.com * Chat ... Flexible to support after standard work hours or on weekends if needed to complete high-priority ...

Morley

Art Director (Remote - Indiana)

Fort Wayne, IN · On-site +1

$119K - $125K/yr

Live chat with a Morley Talent Acquisition (TA) Specialist: careers.morleycompanies.com * Chat ... Flexible to support after standard work hours or on weekends if needed to complete high-priority ...

Liveops

Remote Customer Service Representative

Muncie, IN · Remote

$20/hr

Comfortable using video chat and screen-sharing tools. * Adaptable to changing procedures and tech ... Client-required certification is approximately 3 weeks with self-paced eLearning and live classroom ...

Liveops

Remote Customer Service Representative

Kokomo, IN · Remote

$20/hr

Comfortable using video chat and screen-sharing tools. * Adaptable to changing procedures and tech ... Client-required certification is approximately 3 weeks with self-paced eLearning and live classroom ...

Liveops

Remote Customer Service Representative

Carmel, IN · Remote

$20/hr

Comfortable using video chat and screen-sharing tools. * Adaptable to changing procedures and tech ... Client-required certification is approximately 3 weeks with self-paced eLearning and live classroom ...

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Flexible Remote Live Chat information

What is a flexible remote live chat?

Flexible Remote Live Chat jobs are customer support positions where employees interact with customers via online chat platforms, rather than phone or in-person communication. These roles are typically remote, allowing employees to work from home or any location with internet access. The 'flexible' aspect usually refers to the ability to choose or adjust working hours, making it ideal for people who need a non-traditional schedule. Duties often include answering customer inquiries, troubleshooting issues, and providing product or service information. Many industries offer these jobs, including e-commerce, tech, and travel.

What are the key skills and qualifications needed to thrive as a flexible remote live chat agent?

To thrive as a Flexible Remote Live Chat Agent, you need excellent written communication skills, strong typing accuracy and speed, and basic computer literacy, often with a high school diploma or equivalent. Familiarity with customer support software, live chat platforms like Zendesk or Intercom, and CRM systems is typically required. Outstanding soft skills include patience, problem-solving, and the ability to multitask efficiently in a remote environment. These skills ensure timely, effective customer service and satisfaction, which are critical for company reputation and customer retention.

What are some common challenges faced in a flexible remote live chat role, and how can I overcome them?

In a Flexible Remote Live Chat position, one common challenge is managing multiple conversations simultaneously while maintaining a high level of customer service. It can also be challenging to stay motivated and focused without the structure of a traditional office environment. To overcome these challenges, it helps to develop strong time-management skills, use productivity tools to organize your workflow, and create a dedicated workspace free from distractions. Regular communication with your team and seeking feedback can also help you stay connected and continuously improve your performance.

What is the difference between Flexible Remote Live Chat vs Customer Service Representative?

AspectFlexible Remote Live ChatCustomer Service Representative
CredentialsHigh school diploma or equivalent; basic computer skillsHigh school diploma or equivalent; customer service experience
Work EnvironmentRemote, online chat platformRemote or in-office, phone and email support
Industry UsageOnline retail, tech support, service industriesRetail, telecom, banking, healthcare
Common Search IntentRemote chat jobs, online customer supportCustomer service jobs, remote support roles

Flexible Remote Live Chat roles focus on online chat support, requiring basic tech skills and offering remote work. Customer Service Representatives may handle calls and emails, often in a broader customer support context. Both roles are essential in customer service industries but differ mainly in communication channels and work environment.

What are the most commonly searched types of Remote Live Chat jobs in Indiana?

The most popular types of Remote Live Chat jobs in Indiana are:

What cities in Indiana are hiring for Flexible Remote Live Chat jobs?

Cities in Indiana with the most Flexible Remote Live Chat job openings:

Flexible Remote Live Chat jobs near you
Infographic showing various Flexible Remote Live Chat job openings in Indiana as of July 2026, with employment types broken down into 2% Locum Tenens, 57% Full Time, 8% Part Time, and 33% Contract. Highlights an 87% Physical, 1% Hybrid, and 12% Remote job distribution.

Customer Service Agent

AirportParkingReservations.com

Indianapolis, IN • Remote

$14.75 - $19.75/hr

Full-time

Retirement, PTO

Re-posted 26 days ago

Job description

Company Description

ParkSleepFly.com ("PSF") is the leader in online park and stay hotel packages. Often less than the cost of airport parking alone, these packages, offer convenient parking and hotel accommodation options when you leave or return from your vacation. Founded in 2003, we booked 892,703 reservations at 498 hotels in 108 airports across the United States and Canada...wait, make that 892,704 reservations.

AirportParkingReservations.com (referred to as "APR" because yes, we know it's a mouthful) is the clear leader for the best deals on airport parking. Reserve parking online before you leave the house and save time and money for the fun parts of your trip. Founded in the year 2000, we booked over 2.6 million reservations at approximately 577 parking lots in 86 airports across the United States and Canada.

Under new management and 17 awesome-to-work-with teammates, PSF/APR is experiencing tremendous growth and we need motivated and talented teammates to keep us climbing and exploring new business ventures. We're tracking almost $7 million in annual revenue with more growth to come.

Job Description

Job Description

We are seeking a full-time, work-from-home Customer Service ("CS") agent to provide email, phone, and live chat support to our customers for new and existing airport parking and parking/hotel package reservations. Since a majority of our reservations are from existing and reoccurring customers, the CS team is a valued and integral part of our business. We rely on our CS agents to identify and escalate product and website feedback to the management team, so we can incorporate the voice of the customer into our efforts to continually improve our products and processes.

Successful candidates will join our existing CS team of four agents, all of whom have been with us for several years and are based in Indiana. Customer Service agents communicate with one another and with the Management team, based in Santa Monica, California, primarily via Skype. 

Qualifications

Desired Skills & Experience

  • Experience as a work-from-home CS agent, with a demonstrated ability to stay on-task, focused, and professional throughout each shift.
  • Excellent written and verbal communication skills, pleasant and professional phone demeanor, and the ability to stay patient and friendly during high-volume periods.
  • An aptitude for problem solving and conflict resolution, and a general affinity for people.
  • Experience with the tools of online CS - Virtual Call Center software, enterprise email and live chat solutions - and basic software like MS Office, email, popular web browsers, file sharing services like Google Docs and Dropbox, and Skype.
  • A recent-model Windows-based computer with a headphone jack and a hi-speed broadband Internet connection.
Additional Information

 The Fine Print

  • Competitive salary and annual bonus based on candidate's experience, aptitude and fit
  • 401K retirement plan with 75% company matching up to 5% contribution
  • Flexible vacation and personal time available

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