E-mail & Chat Support - perform as scheduled. Answer and complete all assigned messages or contacts ... Shift differential pay applied to evening and weekend shifts * Comprehensive training on hardware ...
E-mail & Chat Support - perform as scheduled. Answer and complete all assigned messages or contacts ... Shift differential pay applied to evening and weekend shifts * Comprehensive training on hardware ...
Admin- NEW Dispensary, North Las Vegas
North Las Vegas, NV · On-site
$15/hr
Maintain accurate customer flow and waitlist management Phone & Chat Support * Answer incoming ... Flexible availability required, including evenings, weekends, and holidays
Admin- NEW Dispensary, North Las Vegas
North Las Vegas, NV · On-site
$15/hr
Maintain accurate customer flow and waitlist management Phone & Chat Support * Answer incoming ... Flexible availability required, including evenings, weekends, and holidays
Customer Support Associate, Bilingual - Vietnamese (Starlink)
Bastrop, TX · On-site
$17.50 - $23.75/hr
Willingness and ability to flex weekend and night shift hours as needed to support our growth * Experience in a training, learning and development, analytics, service design, vendor management, or ...
Customer Support Associate, Bilingual - Vietnamese (Starlink)
Bastrop, TX · On-site
$17.50 - $23.75/hr
Willingness and ability to flex weekend and night shift hours as needed to support our growth * Experience in a training, learning and development, analytics, service design, vendor management, or ...
Customer Support - Remote
$17.50 - $22.25/hr
... chat support and handling support tickets. Please note, this role will require a nights, overnights or weekends schedule (e.g., Thursday-Monday or 4PM-midnight). We will provide comprehensive ...
Customer Support - Remote
$17.50 - $22.25/hr
... chat support and handling support tickets. Please note, this role will require a nights, overnights or weekends schedule (e.g., Thursday-Monday or 4PM-midnight). We will provide comprehensive ...
E-mail & Chat Support - perform as scheduled. Answer and complete all assigned messages or contacts ... Shift differential pay applied to evening and weekend shifts * Comprehensive training on hardware ...
E-mail & Chat Support - perform as scheduled. Answer and complete all assigned messages or contacts ... Shift differential pay applied to evening and weekend shifts * Comprehensive training on hardware ...
E-mail & Chat Support - perform as scheduled. Answer and complete all assigned messages or contacts ... Shift differential pay applied to evening and weekend shifts * Comprehensive training on hardware ...
E-mail & Chat Support - perform as scheduled. Answer and complete all assigned messages or contacts ... Shift differential pay applied to evening and weekend shifts * Comprehensive training on hardware ...
Admin- NEW Dispensary, North Las Vegas
North Las Vegas, NV · On-site
$15/hr
Maintain accurate customer flow and waitlist management Phone & Chat Support * Answer incoming ... Flexible availability required, including evenings, weekends, and holidays
Quick apply
Admin- NEW Dispensary, North Las Vegas
North Las Vegas, NV · On-site
$15/hr
Maintain accurate customer flow and waitlist management Phone & Chat Support * Answer incoming ... Flexible availability required, including evenings, weekends, and holidays
E-mail & Chat Support - perform as scheduled. Answer and complete all assigned messages or contacts ... Shift differential pay applied to evening and weekend shifts * Comprehensive training on hardware ...
E-mail & Chat Support - perform as scheduled. Answer and complete all assigned messages or contacts ... Shift differential pay applied to evening and weekend shifts * Comprehensive training on hardware ...
Tier 1 Application Support
Phoenix, AZ · On-site
Responsible for various special duties as assigned as well as basic functions of telephone and chat ... Flexibility to work multiple shifts including weekends and rotating holidays. (Closed Christmas day ...
Tier 1 Application Support
Phoenix, AZ · On-site
Responsible for various special duties as assigned as well as basic functions of telephone and chat ... Flexibility to work multiple shifts including weekends and rotating holidays. (Closed Christmas day ...
Tier 1 Application Support
Phoenix, AZ · On-site
Responsible for various special duties as assigned as well as basic functions of telephone and chat ... Flexibility to work multiple shifts including weekends and rotating holidays. (Closed Christmas day ...
Tier 1 Application Support
Phoenix, AZ · On-site
Responsible for various special duties as assigned as well as basic functions of telephone and chat ... Flexibility to work multiple shifts including weekends and rotating holidays. (Closed Christmas day ...
Customer Support - Remote
$50K - $55K/yr
... through chat support and handling support tickets. Please note, this role will require a nights, overnights or weekends schedule (e.g., Thursday-Monday or 4PM-midnight) . We will provide ...
Customer Support - Remote
$50K - $55K/yr
... through chat support and handling support tickets. Please note, this role will require a nights, overnights or weekends schedule (e.g., Thursday-Monday or 4PM-midnight) . We will provide ...
Admin- NEW Dispensary, North Las Vegas
$16.75 - $20.75/hr
Maintain accurate customer flow and waitlist management Phone & Chat Support * Answer incoming ... Flexible availability required, including evenings, weekends, and holidays
Admin- NEW Dispensary, North Las Vegas
$16.75 - $20.75/hr
Maintain accurate customer flow and waitlist management Phone & Chat Support * Answer incoming ... Flexible availability required, including evenings, weekends, and holidays
Willingness and ability to flex weekend and night shift hours as needed to support our growth * Experience in a training, learning and development, analytics, service design, vendor management, or ...
Willingness and ability to flex weekend and night shift hours as needed to support our growth * Experience in a training, learning and development, analytics, service design, vendor management, or ...
Willingness and ability to flex weekend and night shift hours as needed to support our growth * Experience in a training, learning and development, analytics, service design, vendor management, or ...
Willingness and ability to flex weekend and night shift hours as needed to support our growth * Experience in a training, learning and development, analytics, service design, vendor management, or ...
Product Support Engineer
Fairfax, VA · On-site
Participate in on-call weekend rotation for critical global support. * Develop deep product ... Experience with ticketing systems, live chat support channels, and basic workflow tools. * Hands-on ...
Product Support Engineer
Fairfax, VA · On-site
Participate in on-call weekend rotation for critical global support. * Develop deep product ... Experience with ticketing systems, live chat support channels, and basic workflow tools. * Hands-on ...
Participate in on-call weekend rotation for critical global support. * Develop deep product ... Experience with ticketing systems, live chat support channels, and basic workflow tools. * Hands-on ...
Participate in on-call weekend rotation for critical global support. * Develop deep product ... Experience with ticketing systems, live chat support channels, and basic workflow tools. * Hands-on ...
Willingness and ability to flex weekend and night shift hours as needed to support our growth * Experience in a training, learning and development, analytics, service design, vendor management, or ...
Willingness and ability to flex weekend and night shift hours as needed to support our growth * Experience in a training, learning and development, analytics, service design, vendor management, or ...
Willingness and ability to flex weekend and night shift hours as needed to support our growth * Experience in a training, learning and development, analytics, service design, vendor management, or ...
Willingness and ability to flex weekend and night shift hours as needed to support our growth * Experience in a training, learning and development, analytics, service design, vendor management, or ...
E-mail & Chat Support - perform as scheduled. Answer and complete all assigned messages or contacts ... Shift differential pay applied to evening and weekend shifts * Comprehensive training on hardware ...
E-mail & Chat Support - perform as scheduled. Answer and complete all assigned messages or contacts ... Shift differential pay applied to evening and weekend shifts * Comprehensive training on hardware ...
Product Support Engineer
Fairfax, VA · On-site
Participate in on-call weekend rotation for critical global support. * Develop deep product ... Experience with ticketing systems, live chat support channels, and basic workflow tools. * Hands-on ...
Quick apply
Apply Early
Product Support Engineer
Fairfax, VA · On-site
Participate in on-call weekend rotation for critical global support. * Develop deep product ... Experience with ticketing systems, live chat support channels, and basic workflow tools. * Hands-on ...
Apply Early
Flex Weekend Chat Support information
See salary details
$14.42 - $17.18
14% of jobs
$18.62 is the 25th percentile. Wages below this are outliers.
$17.18 - $19.93
21% of jobs
$19.93 - $22.68
14% of jobs
The median wage is $22.85 / hr.
$22.68 - $25.44
18% of jobs
$27.31 is the 75th percentile. Wages above this are outliers.
$25.44 - $28.19
12% of jobs
$28.19 - $30.94
6% of jobs
$30.94 - $33.70
4% of jobs
$33.70 - $36.45
3% of jobs
$36.45 - $39.20
3% of jobs
$39.20 - $41.96
3% of jobs
$41.96 - $44.71
1% of jobs
$14
$26
$44
How much do flex weekend chat support jobs pay per hour?
Full-time
Medical, Dental, Vision, Life, Retirement, PTO
Posted 13 days ago
Aureon rating
4.5
Based on 6 frontline employees who took The Breakroom Quiz
203rd of 207 rated it services
Job description
Job Responsibilities:
- Inbound Telephone Support – perform telephone support as scheduled. Ensure that customer questions are answered completely in a professional, caring and responsive manner, commitments to perform research and follow-up are completed, open issues are resolved and each contact -- including information and resolution achieved -- is logged in the appropriate ticketing system.
- E-mail & Chat Support – perform as scheduled. Answer and complete all assigned messages or contacts; ensure that all customer questions and issues are addressed in the reply. Properly enter customer information and resolution in the appropriate ticketing system.
- Skill improvement – continually strive to improve the cognitive and customer service skills necessary to perform the job. This includes proficiency with supported products, demonstrated problem solving ability and excellent verbal and written communication skills. Ability to read, review and understand support resources provided by the contact center and its clients. Attend all training classes and complete any exercises assigned.
- Assist and educate customers with inquiries related to both software and hardware, account management, installation, and best practices
- Focus on quality and customer satisfaction
- Clear and thorough documentation of customer interactions required
- Support inquiries include questions related to – Hardware, Software, Wireless communications, OTAP (Over-the-Air-Programming), Account management (billing), Upgrades, Online orders and Industry events
- Willing to fiercely advocate on behalf of and represent the Voice of the Customer
- Research and prepare detailed escalations to second level support
- Review, manage and follow up on open issues as needed
- Project work that includes long and short-term initiatives
What can Aureon offer you?
- Opportunities for professional growth, development, and advancement within the organization
- 100% remote working employment model
- Shift differential pay applied to evening and weekend shifts
- Comprehensive training on hardware and software applications for qualified applicants
- Knowledge and experience relating to basic computer applications
- Competitive compensation and full benefits package for full-time employees
- Health, Dental, Vision, and Life Insurance Plans, 401K, and PTO
Required Education:
- High school or equivalent
Required Skills:
- Excellent interpersonal skills to establish and maintain effective relationships with customers, employees, superiors and business contacts in a professional and courteous manner
- Excellent written and oral communication skills, including strong listening skills
- Intermediate to advanced computer skills with emphasis on Internet knowledge
- 1-2 years experience troubleshooting hardware and/or software, either remotely or onsite
- Experience working in a customer Support Center
- Experience working with Mobile Communications
- Experience working with Transportation
- Accounting or accounts receivable experience is a huge plus
- Must exhibit dependability, adaptability and flexibility
- Ability to diagnose and troubleshoot issues
- Basic math skills
- Creative thinking and reasoning ability
WORKING CONDITIONS AND PHYSICAL REQUIREMENTS:
- Primarily indoor work primarily in office environment
- Frequent utilization of manual dexterity and visualizing of computer screen
- No unusual physical requirements
Remote, Technical Support Representative, Contact Center, TSR, Technical Customer Support Representative, Inbound, Help Desk
About Aureon
Sourced by ZipRecruiter
Industry
Telecommunications
Company size
501 - 1,000 Employees
Headquarters location
West Des Moines, IA, US
Year founded
1988