ZipRecruiter

Log In

1

Flex Time Twilio Developer Jobs (NOW HIRING)

Twilio

Software Engineer (L2) Segment Team

Who we are & why we're hiring Twilio powers real-time business communications and data solutions that help companies and developers worldwide build better applications and customer experiences.

Twilio

Principal Machine Learning & Data Engineer

$138K - $185K/yr

You will architect cloud-native pipelines, model-serving infrastructure, and developer tooling that ... Architect and evolve Twilio's end-to-end ML and real-time data platforms for reliability, security ...

Twilio

Software Engineer

Build in ambiguity-break down complex problems, make pragmatic tradeoffs, and design developer ... What We Offer Working at Twilio offers many benefits, including competitive pay, generous time off ...

Twilio

Software Engineer

San Francisco, CA · On-site

Build in ambiguity-break down complex problems, make pragmatic tradeoffs, and design developer ... What We Offer Working at Twilio offers many benefits, including competitive pay, generous time off ...

Twilio

Software Engineer (L3) Data Substrate

$117K - $140K/yr

See yourself at Twilio Join the team as Twilio's next Software Engineer on our Data & Analytics Platform Who we are & why we're hiring Twilio powers real-time business communications and data ...

Twilio

Principal Presales Engineer

San Francisco, CA · On-site +1

The Twilio Principal Presales Engineer role is a critical part of the sales team, responsible for ... What We Offer Working at Twilio offers many benefits, including competitive pay, generous time off ...

Twilio

Software Engineer (L3)

Build in ambiguity-break down complex problems, make pragmatic tradeoffs, and design developer ... What We Offer Working at Twilio offers many benefits, including competitive pay, generous time off ...

Twilio

Senior Software Engineer

$125K - $165K/yr

... Twilio's full customer base, delivering secure, developer-first identity and fraud prevention ... time-off, ample parental and wellness leave, healthcare, a retirement savings program, and much ...

Twilio

Staff Machine Learning Engineer

See yourself at Twilio Join the team as Twilio's next L4, Machine Learning Engineer, Trust ... What We Offer Working at Twilio offers many benefits, including competitive pay, generous time off ...

Twilio

Software Engineer (L3)

San Francisco, CA

Build in ambiguity-break down complex problems, make pragmatic tradeoffs, and design developer ... What We Offer Working at Twilio offers many benefits, including competitive pay, generous time off ...

Twilio

Machine Learning Engineer

San Francisco, CA · Remote

This is a hands-on, builder-focused engineering role that bridges Product, Design, and Engineering ... What We Offer Working at Twilio offers many benefits, including competitive pay, generous time off ...

Twilio

Staff Analytics Engineer

San Francisco, CA

You will work closely within our team and across Product & Engineering to design and maintain a ... What We Offer Working at Twilio offers many benefits, including competitive pay, generous time off ...

Twilio

Staff Software Engineer (L4) Data Platform

$171K - $213K/yr

See yourself at Twilio Join the team as Twilio's next Staff Software Engineer on our Data & Analytics Platform Who we are & why we're hiring Twilio powers real-time business communications and data ...

Twilio

Principal Presales Engineer

The Twilio Principal Presales Engineer role is a critical part of the sales team, responsible for ... What We Offer Working at Twilio offers many benefits, including competitive pay, generous time off ...

Twilio

Senior Software Engineer

San Francisco, CA

$144K - $190K/yr

... Twilio's full customer base, delivering secure, developer-first identity and fraud prevention ... time-off, ample parental and wellness leave, healthcare, a retirement savings program, and much ...

next page

Showing results 1-20

All JobsTime Twilio Developer JobsFlex Time Twilio Developer Jobs

Flex Time Twilio Developer information

See salary details

$91.5K

$148.7K

$199K

How much do flex time twilio developer jobs pay per year?

As of Jun 11, 2026, the average yearly pay for flex time twilio developer in the United States is $148,665.00, according to ZipRecruiter salary data. Most workers in this role earn between $126,500.00 and $179,000.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Flex Time Twilio Developer, and why are they important?

To thrive as a Flex Time Twilio Developer, you need strong programming skills in languages such as JavaScript or Python, experience with cloud communications APIs, and familiarity with Twilio's Flex platform. Proficiency with tools like Twilio Studio, REST APIs, and relevant certifications such as Twilio Certified Developer are highly valued. Excellent problem-solving abilities, adaptability, and effective collaboration are crucial soft skills for this role. These competencies enable developers to build scalable, reliable communications solutions that meet dynamic business needs and ensure seamless customer engagement.

How does working as a Flex Time Twilio Developer impact collaboration with cross-functional teams?

As a Flex Time Twilio Developer, you’ll often collaborate with product managers, QA engineers, and customer support teams to design, build, and troubleshoot communication solutions. Flex time arrangements offer autonomy over your schedule, but strong communication skills and proactive participation in virtual meetings remain essential to ensure alignment across distributed teams. You’ll need to manage time zones, coordinate stand-ups, and provide timely updates on project progress to keep everyone informed and projects on track.

What is a Flex Time Twilio Developer?

A Flex Time Twilio Developer is a software developer who specializes in building and maintaining applications using Twilio's APIs and products, particularly focused on Twilio Flex, the programmable contact center platform. The 'Flex Time' aspect typically means the developer works flexible hours, either part-time, on contract, or according to project needs. These developers integrate communication features like messaging, voice, and video into customer service solutions, customizing and extending Twilio Flex to fit business requirements. They may also troubleshoot, optimize, and support existing Twilio-powered contact center solutions. Strong knowledge of JavaScript, React, and cloud APIs is usually required.
More about Flex Time Twilio Developer jobs
What cities are hiring for Flex Time Twilio Developer jobs? Cities with the most Flex Time Twilio Developer job openings:
What states have the most Flex Time Twilio Developer jobs? States with the most job openings for Flex Time Twilio Developer jobs include:
What job categories do people searching Flex Time Twilio Developer jobs look for? The top searched job categories for Flex Time Twilio Developer jobs are:
Flex Time Twilio Developer jobs near you
Infographic showing various Flex Time Twilio Developer job openings in the United States as of June 2026, with employment types broken down into 100% Full Time. Highlights an 93% Physical, 4% Hybrid, and 3% Remote job distribution, with an average salary of $148,665 per year, or $71.5 per hour.
Five9 / Twilio Lead

Five9 / Twilio Lead

Cognizant Technology Solutions

Chicago, IL • On-site

$95K - $120K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 8 days ago

Cognizant rating

7.5

Company rating: 7.5 out of 10

Based on 83 frontline employees who took The Breakroom Quiz

37th of 57 rated business consultants

Job description

Five9 / Twilio Lead
Role Overview
We are seeking a Five9 / Twilio Lead to lead the design, implementation, and optimization of cloud-based contact center solutions. This role requires a strategic mindset combined with strong technical leadership to architect scalable, secure, and high-performing customer engagement platforms.
Work Model
We believe hybrid work is the way forward as we strive to provide flexibility wherever possible. Based on this role's business requirements, this is a hybrid position requiring 5 days a week in a client or Cognizant office in Chicago-IL. Regardless of your working arrangement, we are here to support a healthy work-life balance though our various wellbeing programs.
Key Responsibilities
• Design and develop custom Twilio Flex plugins using React and the Flex Plugin Builder framework
• Configure and extend Twilio TaskRouter for intelligent routing, queuing, and worker management
• Build and maintain Twilio Studio flows for IVR, chatbot, and self-service workflows
• Integrate Twilio Flex with CRM systems (Salesforce, ServiceNow, etc.) via REST APIs and Flex UI components
• Develop custom components, dialpad UIs, agent desktops, and supervisor dashboards within Flex
• Configure SIP trunking, PSTN, and number management within Twilio Console and Programmable Voice
• Implement omnichannel capabilities including voice, SMS, WhatsApp, webchat, and email
• Design and implement DTMF and speech-recognition IVR menus using Twilio Programmable Voice and Studio
• Write unit and integration tests for Flex plugins and Twilio Functions
1. Contact Center Solution Design
  • Design end-to-end Five9 VCC contact center solutions aligned with business and compliance requirements
  • Develop High-Level and Low-Level Design (HLD/LLD) documentation
  • Architect IVR call flows, routing strategies, and omnichannel configurations
  • Design secure integrations with CRM systems, APIs, and backend platforms
  • Ensure high availability, resiliency, and disaster recovery standards

2. Installation & Implementation
  • Lead deployment and configuration of Five9 / Twilio environments (Dev, UAT, Prod)
  • Configure campaigns (inbound/outbound/blended), skills, agents, queues, and routing rules
  • Implement IVR scripts, call flows, and platform configurations
  • Support SIP trunking and PSTN telephony integrations
  • Collaborate with network, security, and infrastructure teams
  • Perform system validation testing and production go-live support

3. Configuration & Administration
  • Configure Five9 modules including ACD, IVR, WFM, Reporting, and Call Recording
  • Manage user provisioning, roles, and access control
  • Implement call routing logic, compliance configurations, and recording policies
  • Monitor system performance and optimize routing/capacity planning
  • Troubleshoot call quality, connectivity, and configuration issues

4. Cloud Engineering
  • Design and manage cloud-based contact center architecture
  • Integrate Five9 with REST APIs and cloud-native services
  • Implement secure authentication (OAuth, SSO, SAML)
  • Ensure compliance with industry security standards (PCI, SOC2, etc.)
  • Support networking concepts (VPNs, firewalls, load balancing)
  • Optimize performance and scalability in cloud environments

Required Qualifications
  • 4-5+ years of experience in contact center technologies (Five9 / Twilio)
  • Strong experience with:
    • Five9 VCC (VCC, IVA, ADP, Reporting)
    • SIP, VoIP, and telephony concepts
    • REST APIs and integrations
    • CRM integrations (Salesforce or similar)
    • SSO / SAML / OAuth authentication
    • Basic SQL and reporting knowledge

Soft Skills
  • Strong analytical and troubleshooting abilities
  • Excellent communication and stakeholder management skills
  • Ability to work effectively in cross-functional/global teams
  • Strong documentation and design articulation
  • Proactive, solution-oriented mindset

Nice to Have
  • Certifications in Five9 or Cloud platforms
  • Exposure to DevOps (CI/CD, automation scripting)
  • Experience with Workforce Optimization tools (e.g., Verint WFM)

Pay Transparency
The annual salary range for this role is $95,500 - $120,000 USD, depending on experience, skills, qualifications, and internal equity.
This position is also eligible for a comprehensive benefits package, including medical, dental, vision, paid time off, holidays, and retirement plans.
Benefits
Cognizant offers the following benefits for this position, subject to applicable eligibility requirements:
  • Medical / Dental / Vision / Life Insurance
  • Paid holidays plus Paid Time Off
  • 401(k) plan and contributions
  • Long-term / Short-term Disability
  • Paid Parental Leave
  • Employee Stock Purchase Plan

Disclaimer
The salary, other compensation, and benefits information is accurate as of the date of this posting. Cognizant reserves the right to modify this information at any time, subject to applicable law.
About Cognizant:
Cognizant (Nasdaq: CTSH) is an AI Builder and technology services provider, bridging the gap between AI investment and enterprise value by building full-stack AI solutions for our clients. Our deep industry, process and engineering expertise enables us to build an organization's unique context into technology systems that amplify human potential, drive tangible outcomes and keep global enterprises ahead in a fast-changing world. See how at cognizant.ai or @cognizant.
Additional employment information
Compensation information is accurate as of the date of this posting. Cognizant reserves the right to modify this information at any time, subject to applicable law.
Applicants may be required to attend interviews in person or by video conference. In addition, candidates may be required to present their current state or government issued ID during each interview.
Cognizant is an equal opportunity employer. Your application and candidacy will not be considered based on race, color, sex, religion, creed, sexual orientation, gender identity, national origin, disability, genetic information, pregnancy, veteran status or any other characteristic protected by federal, state or local laws.
If you have a disability that requires reasonable accommodation to search for a job opening or submit an application, please email [email protected] for roles based in the Americas or [email protected] for roles based in India.

What Cognizant employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

Apply