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Flex Schedule Work From Home Progressive Insurance Customer Service Jobs

ibex

Customer Service - Work at Home

Hampton, VA · Remote

$14 - $19/hr

Having a comprehensive understanding of insurance coverage and being able to interpret and ... Qualifications Must Haves for Work at Home: * Private, distraction free workspace (not a shared ...

ibex

Customer Service - Work at Home

Hampton, VA · Remote

$14 - $19/hr

Having a comprehensive understanding of insurance coverage and being able to interpret and ... Qualifications Must Haves for Work at Home: * Private, distraction free workspace (not a shared ...

ibex

Customer Service - Work at Home

Hampton, VA · Remote

$14 - $19/hr

Having a comprehensive understanding of insurance coverage and being able to interpret and ... Must Haves for Work at Home: * Private, distraction free workspace (not a shared/common area of the ...

IBEX

Customer Service - Work at Home

$16.50 - $22.25/hr

Having a comprehensive understanding of insurance coverage and being able to interpret and ... Qualifications Must Haves for Work at Home: * Private, distraction free workspace (not a shared ...

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All Jobsremote JobsFlex Schedule Work From Home Progressive Insurance Customer Service Jobs

Flex Schedule Work From Home Progressive Insurance Customer Service information

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$10

$16

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How much do flex schedule work from home progressive insurance customer service jobs pay per hour?

As of Aug 27, 2026, the average hourly pay for flex schedule work from home progressive insurance customer service in the United States is $16.99, according to ZipRecruiter salary data. Most workers in this role earn between $14.42 and $18.27 per hour, depending on experience, location, and employer.

What is a Flex Schedule Work From Home Progressive Insurance Customer service?

A Flex Schedule Work From Home Progressive Insurance Customer Service position allows employees to assist customers with insurance inquiries, claims, and policy information from the comfort of their home. The 'flex schedule' aspect means that work hours may vary or allow employees to choose shifts that best fit their personal schedules, offering greater work-life balance. Employees typically use company-provided tools and training to handle calls, emails, or chats, ensuring a positive customer experience. This role is ideal for individuals who are self-motivated, organized, and enjoy helping others while working remotely.

What are the key skills and qualifications needed to thrive as a Flex Schedule Work From Home Progressive Insurance Customer service representative?

To thrive in this role, you need strong communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call center telephony systems, and, in some cases, state insurance licensing are typically required. Exceptional time management, patience, and the ability to work independently make someone stand out in this position. These skills ensure efficient, high-quality service delivery and customer satisfaction in a remote work environment.

What are some common challenges faced by Flex Schedule Work From Home Progressive Insurance Customer service representatives, and how can they be addressed?

One common challenge in this role is maintaining a clear separation between work and personal life, as working from home can blur these boundaries. Additionally, adjusting to varying shifts with a flexible schedule may require strong time management skills. Representatives may also encounter periods of high call volume, which can be demanding. To address these challenges, it’s helpful to establish a dedicated workspace, set consistent routines, and communicate proactively with your team about scheduling needs. Progressive provides training and resources to support remote employees, fostering a collaborative and supportive virtual environment.

What is the difference between Flex Schedule Work From Home Progressive Insurance Customer Service vs Remote Insurance Claims Specialist?

AspectFlex Schedule Work From Home Progressive Insurance Customer ServiceRemote Insurance Claims Specialist
CredentialsHigh school diploma or equivalent; customer service experienceHigh school diploma; claims processing experience; insurance licensing may be required
Work EnvironmentHome-based, flexible hours, customer interaction via phone/emailHome-based, often more specialized, handling claims and documentation
Employer & Industry UsageProgressive Insurance, customer service sectorInsurance companies, claims processing industry

The Flex Schedule Work From Home Progressive Insurance Customer Service role focuses on assisting customers with policy inquiries and support, offering flexible hours. In contrast, the Remote Insurance Claims Specialist handles claims processing and documentation, often requiring specific insurance knowledge. Both roles are home-based and involve insurance industry work, but they differ in responsibilities and required credentials.

What cities are hiring for Flex Schedule Work From Home Progressive Insurance Customer Service jobs?

Cities with the most Flex Schedule Work From Home Progressive Insurance Customer Service job openings:

What states have the most Flex Schedule Work From Home Progressive Insurance Customer Service jobs?

States with the most job openings for Flex Schedule Work From Home Progressive Insurance Customer Service jobs include:

What job categories do people searching Flex Schedule Work From Home Progressive Insurance Customer Service jobs look for?

The top searched job categories for Flex Schedule Work From Home Progressive Insurance Customer Service jobs are:

Flex Schedule Work From Home Progressive Insurance Customer Service jobs near you
Infographic showing various Flex Schedule Work From Home Progressive Insurance Customer Service job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 81% Full Time, 15% Part Time, and 3% Contract. Highlights an 87% Physical, 2% Hybrid, and 11% Remote job distribution, with an average salary of $35,332 per year, or $17 per hour.

Remote Insurance Specialist / Benefits Representative / Customer Service & Sales / Work From Home

Warner Robins, GA • On-site, Remote

AO Globe Life
Insurance Services • 1 - 5K employees
Learn more about AO Globe Lifeexternal

Full-time

Medical, Life

Posted 17 days ago

Job description

Remote Insurance Specialist / Benefits Representative / Customer Service & Sales / Work From Home
Company: AO Globe Life
Location: 100% Remote (United States)
Job Type: Full-Time | Flexible Schedule | Weekly Pay | Training & Mentorship Provided
Help Protect Families While Building a Meaningful Career
Looking for a work-from-home career where you can make a real impact, enjoy schedule flexibility, and build unlimited earning potential?
For more than 70 years, AO Globe Life has proudly served veterans, labor union members, credit union members, associations, and their families by providing trusted life, accident, and supplemental health insurance solutions.
We're seeking motivated Remote Insurance Specialists who are passionate about helping people, delivering exceptional customer service, and building long-term client relationships. In this fully remote role, you'll meet with qualified members through scheduled Zoom and phone appointments, educate clients on available benefit options, and help families make informed decisions about protecting their financial future.
No prior insurance experience is required. Whether you're beginning a new career or bringing experience from customer service, healthcare, retail, banking, hospitality, education, military service, administration, or sales, we provide comprehensive training, licensing guidance, and mentorship from day one.
Why You'll Love This Opportunity
  • 100% Remote Work
  • Qualified Leads Provided - No Cold Calling
  • Weekly Pay + Performance Bonuses
  • Flexible Schedule
  • Full Training & Licensing Guidance
  • Leadership Development & Career Advancement
  • Long-Term Residual Income Opportunities
What You'll Do
  • Meet virtually with clients using Zoom and phone.
  • Connect with qualified members who have requested information.
  • Deliver exceptional customer service throughout the client experience.
  • Explain life, accident, and supplemental health insurance benefits.
  • Assess each client's needs and recommend personalized insurance solutions.
  • Guide members through the enrollment process.
  • Conduct policy reviews and assist with beneficiary updates and policy changes.
  • Provide ongoing client support and claims assistance.
  • Maintain accurate documentation while following company and state compliance requirements.
  • Participate in weekly coaching, mentorship, and leadership development.
Why Join AO Globe Life?
🏠 100% Work From Home
Work remotely anywhere in the United States.
💵 Weekly Pay + Unlimited Income Potential
Earn competitive weekly income with uncapped commissions, performance bonuses, renewals, and residual income.
⏰ Flexible Schedule
Create a work schedule that supports your lifestyle and personal goals.
📞 Qualified Warm Leads
No cold calling. Focus on serving members who have already requested information.
🎓 Comprehensive Training
Receive virtual onboarding, licensing guidance, one-on-one coaching, and ongoing professional development.
📈 Career Advancement
Advance into leadership and management opportunities based on performance-not tenure.
♥ Benefits
  • Health Insurance Reimbursement
  • Company-Paid Life Insurance
  • Residual Income Opportunities
  • Leadership Development Programs
  • Career Advancement
  • OPEIU Local 277 Union Representation (where applicable)
Recognition & Incentives
Top performers may qualify for:
  • Leadership conferences
  • Company-sponsored incentive trips
  • Performance bonuses
  • Recognition awards
  • Professional development opportunities
Who We're Looking For
We're seeking professionals who are:
  • Strong communicators with excellent people skills.
  • Customer-focused with a passion for helping others.
  • Self-motivated, dependable, and organized.
  • Goal-oriented with strong problem-solving abilities.
  • Comfortable working independently in a remote environment.
  • Proficient with computers, Zoom, CRM systems, and virtual communication tools.
  • Eligible to obtain any required state insurance license.

Experience in insurance, customer service, client services, customer success, retail, hospitality, healthcare, banking, education, military, administration, call center, or sales is welcomed-but not required.
About AO Globe Life
For more than 70 years, AO Globe Life has proudly protected working families by serving veterans, labor union members, credit union members, associations, and their loved ones.
As part of the Globe Life family of companies, we are committed to integrity, mentorship, exceptional service, and developing future leaders.
Our Mission
Protect Every Child. Serve All Working People.
Interview Process
All interviews are conducted virtually through Zoom, providing a convenient, professional, and accessible hiring experience.
Ready to Build Your Future?
If you're looking for a rewarding remote insurance, customer service, and benefits career where you can help families, enjoy flexible scheduling, receive world-class training, and build long-term financial success, we'd love to hear from you.
Apply today and begin your journey with AO Globe Life.
Applicants must be physically located in and legally authorized to work in the United States.AO Globe LifeWork From Home. Help Families. Build Your Future.

Apply