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Flex Schedule Work From Home Progressive Insurance Customer Service Jobs

Customer Service - Work at Home

Hampton, VA · Remote

$14 - $19/hr

Having a comprehensive understanding of insurance coverage and being able to interpret and ... Must Haves for Work at Home: * Private, distraction free workspace (not a shared/common area of the ...

Customer Service - Work at Home

Hampton, VA · Remote

$14 - $19/hr

Having a comprehensive understanding of insurance coverage and being able to interpret and ... Qualifications Must Haves for Work at Home: * Private, distraction free workspace (not a shared ...

Customer Service - Work at Home

Hampton, VA · Remote

$14 - $19/hr

Having a comprehensive understanding of insurance coverage and being able to interpret and ... Qualifications Must Haves for Work at Home: * Private, distraction free workspace (not a shared ...

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Flex Schedule Work From Home Progressive Insurance Customer Service information

See salary details

$10

$16

$26

How much do flex schedule work from home progressive insurance customer service jobs pay per hour?

As of Jul 31, 2026, the average hourly pay for flex schedule work from home progressive insurance customer service in the United States is $16.99, according to ZipRecruiter salary data. Most workers in this role earn between $14.42 and $18.27 per hour, depending on experience, location, and employer.

How hard is it to get hired at Progressive?

Getting hired for a Flex Schedule Work From Home Customer Service role at Progressive typically involves completing an online application, passing a skills assessment, and participating in interviews. Candidates should demonstrate strong communication skills, computer proficiency, and the ability to work independently in a remote environment. The hiring process can vary in length depending on the volume of applicants and the specific role requirements.

What is a Flex Schedule Work From Home Progressive Insurance Customer Service position?

A Flex Schedule Work From Home Progressive Insurance Customer Service position allows employees to assist customers with insurance inquiries, claims, and policy information from the comfort of their home. The 'flex schedule' aspect means that work hours may vary or allow employees to choose shifts that best fit their personal schedules, offering greater work-life balance. Employees typically use company-provided tools and training to handle calls, emails, or chats, ensuring a positive customer experience. This role is ideal for individuals who are self-motivated, organized, and enjoy helping others while working remotely.

What are the key skills and qualifications needed to thrive as a Flex Schedule Work From Home Progressive Insurance Customer Service Representative, and why are they important?

To thrive in this role, you need strong communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call center telephony systems, and, in some cases, state insurance licensing are typically required. Exceptional time management, patience, and the ability to work independently make someone stand out in this position. These skills ensure efficient, high-quality service delivery and customer satisfaction in a remote work environment.

Does Progressive offer work from home jobs?

Progressive offers work-from-home customer service jobs, including roles like Flex Schedule Work From Home positions. These jobs typically require strong communication skills, computer proficiency, and the ability to work independently in a remote environment.

What are some common challenges faced by Flex Schedule Work From Home Progressive Insurance Customer Service representatives, and how can they be addressed?

One common challenge in this role is maintaining a clear separation between work and personal life, as working from home can blur these boundaries. Additionally, adjusting to varying shifts with a flexible schedule may require strong time management skills. Representatives may also encounter periods of high call volume, which can be demanding. To address these challenges, it’s helpful to establish a dedicated workspace, set consistent routines, and communicate proactively with your team about scheduling needs. Progressive provides training and resources to support remote employees, fostering a collaborative and supportive virtual environment.

How can I make $2000 a week working from home?

A Flex Schedule Work From Home Customer Service role at Progressive Insurance typically pays hourly, and earning $2000 weekly would require working approximately 40 hours at a competitive rate, possibly supplemented by overtime or bonuses. Increasing income may involve gaining advanced skills, certifications, or taking on additional shifts, but earning this amount consistently depends on the company's pay structure and your availability.

What is the difference between Flex Schedule Work From Home Progressive Insurance Customer Service vs Remote Insurance Claims Specialist?

AspectFlex Schedule Work From Home Progressive Insurance Customer ServiceRemote Insurance Claims Specialist
CredentialsHigh school diploma or equivalent; customer service experienceHigh school diploma; claims processing experience; insurance licensing may be required
Work EnvironmentHome-based, flexible hours, customer interaction via phone/emailHome-based, often more specialized, handling claims and documentation
Employer & Industry UsageProgressive Insurance, customer service sectorInsurance companies, claims processing industry

The Flex Schedule Work From Home Progressive Insurance Customer Service role focuses on assisting customers with policy inquiries and support, offering flexible hours. In contrast, the Remote Insurance Claims Specialist handles claims processing and documentation, often requiring specific insurance knowledge. Both roles are home-based and involve insurance industry work, but they differ in responsibilities and required credentials.

How much does Progressive WFH pay?

Progressive customer service representatives working from home typically earn an hourly wage ranging from $14 to $20, depending on experience and location. The role often includes benefits such as flexible scheduling and training in customer service skills.
What cities are hiring for Flex Schedule Work From Home Progressive Insurance Customer Service jobs? Cities with the most Flex Schedule Work From Home Progressive Insurance Customer Service job openings:
What states have the most Flex Schedule Work From Home Progressive Insurance Customer Service jobs? States with the most job openings for Flex Schedule Work From Home Progressive Insurance Customer Service jobs include:
What job categories do people searching Flex Schedule Work From Home Progressive Insurance Customer Service jobs look for? The top searched job categories for Flex Schedule Work From Home Progressive Insurance Customer Service jobs are:
Infographic showing various Flex Schedule Work From Home Progressive Insurance Customer Service job openings in the United States as of July 2026, with employment types broken down into 78% Full Time, 19% Part Time, and 3% Contract. Highlights an 94% Physical, 1% Hybrid, and 5% Remote job distribution, with an average salary of $35,332 per year, or $17 per hour.

Remote Licensed Insurance Customer Service & Sales Specialist

NTI

Westwood, MA • Remote

$17 - $20/hr

Full-time

Medical, Dental, Vision, Life

Re-posted 23 days ago


Job description

Pay: $17.55 - $20.00 per hour
Job description:
Remote Licensed Insurance Customer Service & Sales Specialist
Full-Time | $17.55–$20.00/hr + Monthly Bonuses | 100% Work-from-Home
Make an Impact From Home – Use Your License to Grow Your Career
Are you a licensed Life & Health Insurance professional looking for a stable, rewarding remote opportunity? Join our growing team as a Licensed Insurance Customer Service & Inbound Sales Specialist, where your experience is valued, your performance is rewarded, and your career can thrive — all from home.
What We Offer:
  • Competitive Pay: $17.55–$20.00 per hour.
  • Monthly Bonuses: $500–$1,000+ based on performance.
  • Top Performers Earn Up to $66,000/year.
  • Work From Home: 100% remote, full-time role.
  • No Nights or Weekends: Predictable weekday schedule.
  • Comprehensive Benefits: Medical, dental, vision.
  • Paid Training: Get the tools and support to succeed.
  • Career Advancement: Clear path to grow into leadership or specialized roles.

What You’ll Do:
  • Handle 40–50+ inbound calls per day from policyholders and potential clients.
  • Provide support with billing, claims, policy changes, and product questions.
  • Use consultative sales techniques to recommend tailored insurance solutions.
  • Meet or exceed performance goals in quality, conversion, and customer satisfaction.
  • Maintain accurate records in our CRM system.
  • Deliver a high-quality customer experience that builds trust and loyalty.
What You Need to Be Considered:
  • Active Life & Health Insurance License in one of the following states:
    • MI, WI, IN, FL, GA, NC, SC, or TX
      (Applicants without a license or outside these states will not be considered)
  • 1+ year experience in customer service, call center, or sales.
  • Excellent verbal communication and problem-solving skills.
  • Ability to work in a fast-paced, performance-driven environment.
  • High-speed internet and a landline or VoIP phone (no mobile phones or hotspots)
  • Must pass a federal background check.
  • Must reside in an eligible state (excluding Dallas, Euless, or San Antonio)

Schedule and Training:
  • Training Start Date: October 2025
  • Training Hours: Monday to Friday, 8:30 AM – 5:00 PM ET
  • Regular Schedule: Weekdays only, between 7:45 AM – 7:00 PM ET
  • No weekends or evening shifts

Why Join Us?
We’re more than just a workplace — we’re a people-first, performance-driven company that believes in recognizing talent, rewarding results, and helping our team members build meaningful careers. You’ll be supported from day one and empowered to achieve your professional goals in a collaborative remote environment.
Apply Now

If you’re a licensed insurance professional ready for a new challenge, a better work-life balance, and real opportunities to grow, we encourage you to apply today.
Job Type: Full-time
Work Location: Remote (Select U.S. States Only)
Benefits:
  • Health, dental, and vision insurance
  • Paid training and licensing
  • Monthly performance bonuses
  • Flexible schedule
  • Long-term career growth opportunities
  • 100% remote work environment
Job Type: Permanent
Benefits:
  • Dental insurance
  • Health insurance
  • Work from home
Work Location: Remote