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Flex Remote Amazon Work Jobs (NOW HIRING)

The Manager, Amazon Strategy & Growth is responsible for shaping and driving the long-term growth ... Work Environment & Schedule: * This position is considered a Remote based role that can be ...

Sr. UX Designer

OR · On-site +1

$110K - $160K/yr

In-office Tuesday through Thursday, with remote work on Mondays and Fridays. In addition to these weekly remote days, we offer: * 20 additional flex remote days annually * 5 Company Wide Office ...

Sr. Platform Engineer I

OR · On-site +1

$165K - $180K/yr

In-office Tuesday through Thursday, with remote work on Mondays and Fridays. In addition to these weekly remote days, we offer: * 20 additional flex remote days annually * 5 Company Wide Office ...

Sr. Software Test Engineer, Mobile

Chicago, IL · On-site +1

$100K - $150K/yr

In-office Tuesday through Thursday, with remote work on Mondays and Fridays. In addition to these weekly remote days, we offer: * 20 additional flex remote days annually * 5 Company Wide Office ...

A career at Flex offers the opportunity to make a difference and invest in your growth in a ... Provide installation supervision, testing, commissioning, maintenance, and repair work for low ...

Principal Product Manager, Core Platform

OR · On-site +1

$180K - $210K/yr

In-office Tuesday through Thursday, with remote work on Mondays and Fridays. In addition to these weekly remote days, we offer: * 20 additional flex remote days annually * 5 Company Wide Office ...

Team & Locations We hire exceptional people who want to build hard things and see their work matter immediately. Roles are available in: San Francisco, Miami, New York, and fully remote. Flex Fuels ...

Business Development Manager - Data Center

OR · Remote

$136.40K - $187.60K/yr

A career at Flex offers the opportunity to make a difference and invest in your growth in a ... Ability to work with internal teams and executive management as well as external customers to ...

A career at Flex offers the opportunity to make a difference and invest in your growth in a ... Ability to work with internal teams and executive management as well as external customers to ...

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Flex Remote Amazon Work information

What are the most commonly searched types of Remote Amazon Work jobs? The most popular types of Remote Amazon Work jobs are:

Solutions Architect - Amazon Connect

Globenet Consulting Corp

Lynnwood, WA • Remote

$70 - $100/hr

Full-time

Posted 19 days ago


Job description

Solutions Architect – Amazon Connect
Focus: Cloud Contact Centers | Amazon Connect Implementations
Location: Remote (US-based preferred)
Employment Type: Full-time (flexible)
About the Role
We are seeking an experienced Solutions Architect with hands-on expertise in Amazon Connect to design, implement, and scale cloud-native contact center solutions. This role is ideal for someone who has delivered Amazon Connect in real-world environments and enjoys partnering with business and technical stakeholders to take ideas from POC and pilot to production-ready implementations in fast-moving settings.
Key Responsibilities
  •  Architect and implement Amazon Connect contact center solutions end-to-end 
  •  Design and configure contact center capabilities, including: 
    •  Contact flows (IVR, routing, self-service) 
    •  Queues, routing profiles, and agent experiences 
  •  Deliver POCs, pilots, and full-scale deployments with clear documentation and operational readiness 
  •  Integrate Amazon Connect with: 
    •  AWS services (Lambda, S3, DynamoDB, API Gateway) 
    •  CRM platforms (Salesforce, Zendesk, ServiceNow, and custom CRMs) 
  •  Enable omnichannel experiences (voice, chat, tasks) 
  •  Implement analytics and insights using Amazon Connect Contact Lens
  •  Provide guidance on best practices for scalability, reliability, security, and cost optimization 
  •  Collaborate with AWS partner teams and internal stakeholders to align architecture with business goals 
Required Qualifications
  •  5+ years in solutions architecture and/or contact center technologies 
  •  Proven hands-on experience implementing Amazon Connect
  •  Strong understanding of contact center concepts (IVR, routing, call flows) 
  •  Experience integrating cloud contact centers with backend systems and APIs 
  •  Familiarity with AWS serverless services (Lambda, API Gateway) 
  •  Strong communication, stakeholder engagement, and solution presentation skills 
  •  AWS Certified Solutions Architect – Professional
Preferred Skills (Nice to Have)
  •  Experience with Amazon Connect Contact Lens
  •  Knowledge of workforce management (WFM) and quality management tools 
  •  Exposure to AI-driven CX use cases (chatbots, sentiment analysis, automation) 
  •  Background in consulting, startup, or innovation environments 
Why Join Us
  •  Work on modern, cloud-native contact center solutions 
  •  High-impact role with ownership and hands-on delivery 
  •  Variety of initiatives across multiple industries 
  •  Opportunity to support AWS Partner and Solutions initiatives 
  •  Backed by a firm with 22 years of delivery credibility 
Who Should Apply
  •  Amazon Connect architects and consultants 
  •  Contact center professionals transitioning to cloud-native platforms 
  •  Solutions architects who enjoy POCs, innovation, and fast execution 
  •  Professionals seeking variety without early-stage startup risk 
Ready to make an impact? Apply now and join us on our journey!