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Flex Forward Deployed Software Engineer Jobs in Indiana

Authenticx

Forward Deployed Engineer

Philadelphia, PA · On-site

Our software platform is the new standard for humanizing customer interaction data at scale. We do ... Experience in forward deployed, solutions, implementation, or integration engineering roles

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Flex Forward Deployed Software Engineer information

What are the key skills and qualifications needed to thrive as a Flex Forward Deployed Software Engineer, and why are they important?

To thrive as a Flex Forward Deployed Software Engineer, you need strong software development skills, the ability to quickly learn new technologies, and a relevant degree in computer science or a related field. Familiarity with multiple programming languages, cloud platforms, and agile development tools is typically required, and experience with deployment automation or certifications like AWS Certified Developer can be advantageous. Excellent problem-solving abilities, adaptability, and strong communication skills help you collaborate with clients and cross-functional teams in dynamic environments. These competencies are crucial for rapidly delivering tailored solutions and ensuring successful software deployments in diverse and fast-changing client settings.

How does a Flex Forward Deployed Software Engineer typically collaborate with client teams during project deployments?

As a Flex Forward Deployed Software Engineer, you will often work closely with client stakeholders, project managers, and cross-functional technical teams throughout the deployment process. This role requires strong communication skills, as you'll gather requirements, adapt solutions to evolving client needs, and provide on-the-ground technical support. Collaboration usually involves regular meetings, code reviews, and working sessions to ensure solutions are tailored for each client environment. Expect to balance independent problem-solving with frequent teamwork to deliver high-impact software solutions efficiently.

What is a Flex Forward Deployed Software Engineer?

A Flex Forward Deployed Software Engineer is a technical professional who works closely with clients to design, build, and implement custom software solutions tailored to their specific needs. Unlike traditional software engineers, they are often embedded with customer teams or deployed on-site to solve unique business challenges using advanced technologies. Their role typically includes rapid prototyping, integrating new systems, and ensuring that software solutions are scalable and reliable. This position requires strong problem-solving skills, adaptability, and the ability to work collaboratively with both engineering and non-engineering stakeholders.
What are popular job titles related to Flex Forward Deployed Software Engineer jobs in Indiana? For Flex Forward Deployed Software Engineer jobs in Indiana, the most frequently searched job titles are:
What job categories do people searching Flex Forward Deployed Software Engineer jobs in Indiana look for? The top searched job categories for Flex Forward Deployed Software Engineer jobs in Indiana are:
Flex Forward Deployed Software Engineer jobs near you

Forward Deployed Engineer

Authenticx

Philadelphia, PA • On-site

Full-time

Posted 12 days ago

Job description

Who is Authenticx?
Authenticx is on a mission to help humans understand humans. Our software platform is the new standard for humanizing customer interaction data at scale. We do this by channeling our passion and talent into helping health care leaders listen to their conversational data in a way that delivers value to the enterprise.
Role Summary
As a Forward Deployment Engineer at Authenticx, you will serve as a customer-facing technical leader responsible for bringing our platform to life within complex enterprise healthcare environments. You'll partner directly with customer stakeholders to understand their workflows, systems, and operational challenges, then design and build solutions that connect Authenticx's conversation intelligence to the tools and processes that drive real-world outcomes.
This role blends hands-on engineering with consultative solutioning-you'll design integrations, map data across systems, and deploy scalable workflows while helping customers operationalize insights that improve patient, member, and business experiences. You'll also identify repeatable patterns and influence how our platform evolves, helping establish Authenticx as a core intelligence layer within our customers' ecosystems.
What You'll Do
Customer Discovery & Solution Design
  • Partner with business and technical stakeholders to understand workflows, system dependencies, and operational goals
  • Translate business needs into technical designs, including integrations, data mappings, and workflow logic
  • Document architecture, constraints, and key dependencies

Integration & Data Implementation
  • Design and build integrations using APIs, webhooks, and middleware
  • Define data flows, transformation logic, and system interactions across platforms
  • Use SQL to validate data, troubleshoot issues, and support testing

Engineering & Deployment
  • Configure and deploy scalable, enterprise-grade solutions in customer environments
  • Ensure reliability through proper handling of authentication, error handling, retries, and monitoring
  • Support testing, go-live, and post-launch stabilization

Customer Partnership & Value Expansion
  • Act as a trusted technical partner, guiding customers toward scalable solutions
  • Identify opportunities to expand Authenticx into additional workflows and teams
  • Help customers connect insights to measurable operational and experience outcomes

Scaling & Product Feedback
  • Identify repeatable patterns and implementation opportunities across customers
  • Partner with Product and Engineering to improve platform capabilities and deployment models
  • Contribute to reusable solutions that reduce one-off implementation effort

Qualifications
  • Experience in forward deployed, solutions, implementation, or integration engineering roles
  • Strong SQL skills and experience working with production data
  • Experience building integrations using APIs, webhooks, or event-driven systems
  • Familiarity with enterprise platforms such as Salesforce, NICE, Genesys, Veeva, or similar
  • Ability to translate customer needs into practical technical solutions
  • Strong communication skills with both technical and non-technical stakeholders
  • Comfort operating in ambiguous, fast-moving environments

Preferred Qualifications
  • Experience in healthcare, life sciences, or regulated SaaS environments
  • Experience deploying software in complex enterprise organizations
  • Familiarity with workflow orchestration and cross-system data mapping
  • Experience influencing product direction based on customer needs

Additional Information: This role will be based our of our Indianapolis, IN HQ and will require regular onsite time spent with customers.

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