Director of Operations
Augusta, GA · On-site
For more information, visit www.firstwatch.com. First Watch is an equal opportunity employer. In compliance with the Americans with Disabilities Act, First Watch will provide reasonable ...
Director of Operations
Augusta, GA · On-site
For more information, visit www.firstwatch.com. First Watch is an equal opportunity employer. In compliance with the Americans with Disabilities Act, First Watch will provide reasonable ...
Firstwatch information
See Augusta, GA salary details
$7.23 - $8.55
1% of jobs
$8.55 - $9.86
7% of jobs
$9.86 - $11.17
11% of jobs
$11.66 is the 25th percentile. Wages below this are outliers.
$11.17 - $12.49
16% of jobs
$12.49 - $13.80
12% of jobs
The median wage is $14.11 / hr.
$13.80 - $15.12
14% of jobs
$16.39 is the 75th percentile. Wages above this are outliers.
$15.12 - $16.43
15% of jobs
$16.43 - $17.75
5% of jobs
$17.75 - $19.06
2% of jobs
$19.06 - $20.38
2% of jobs
$20.38 - $21.69
15% of jobs
$7
$15
$21
How much do firstwatch jobs pay per hour?
As of Sep 4, 2026, the average hourly pay for firstwatch in Augusta, GA is $15.04, according to ZipRecruiter salary data. Most workers in this role earn between $11.54 and $18.08 per hour, depending on experience, location, and employer.
What is a FirstWatch?
A Firstwatch is typically a member of a team responsible for monitoring and ensuring the safety and security of people or property, often in emergency services, maritime, or industrial settings. Their duties may include keeping watch for hazards, responding to alarms or emergencies, and maintaining communication with other team members. The specific responsibilities can vary depending on the industry and organization. Firstwatch personnel play a critical role in early detection and quick response to potential incidents. Training and vigilance are essential qualities for someone in this role.
What skills and qualifications are needed to thrive as a FirstWatch data analyst?
To thrive as a FirstWatch Data Analyst, you need strong analytical abilities, a background in data science or public safety, and experience with data interpretation and reporting. Familiarity with FirstWatch software, GIS systems, SQL databases, and data visualization tools like Tableau is typically required. Excellent communication, problem-solving, and collaboration skills help translate complex data into actionable insights for emergency service teams. These competencies are crucial to ensure effective monitoring, rapid response, and the continuous improvement of public safety operations.
What are some typical challenges a restaurant team member at FirstWatch may encounter, and how can they be overcome?
As a restaurant team member at First Watch, you may encounter challenges such as managing high guest volumes during peak breakfast and brunch hours, maintaining efficient communication with both kitchen and front-of-house staff, and ensuring consistent service quality under time pressure. Overcoming these challenges often involves developing strong multitasking skills, staying organized, and supporting your teammates to ensure smooth operations. Regular team meetings and open communication help build a collaborative environment, making it easier to handle busy shifts and provide great customer experiences.
What is the difference between Firstwatch vs Emergency Medical Technician (EMT)?
| Aspect | Firstwatch | Emergency Medical Technician (EMT) |
|---|---|---|
| Required Credentials | Typically no formal medical certification required; training may be provided by employer | State-certified with EMT certification, including CPR and basic life support |
| Work Environment | Primarily in healthcare facilities, clinics, or administrative settings | On-site emergency scenes, ambulances, and hospitals |
| Employer & Industry Usage | Healthcare providers, clinics, and health services companies | Ambulance services, emergency response teams, hospitals |
Firstwatch roles focus on healthcare support and administrative tasks, often requiring minimal certification, while EMTs are trained emergency responders providing pre-hospital medical care. Both roles are vital in healthcare but differ significantly in training, work environment, and responsibilities.
Is Firstwatch a good company to work for?
Firstwatch is a restaurant chain that offers entry-level positions such as servers and cooks, often providing flexible schedules and on-the-job training. Employee reviews vary, with some noting positive work environments and others citing high turnover or demanding shifts, so experiences can differ based on location and role.
Is it easy to get a job at Firstwatch?
Firstwatch, as a restaurant and hospitality employer, typically requires applicants to have good customer service skills and a positive attitude. The hiring process often involves an interview and may consider previous experience in food service or related roles, but it generally has a straightforward application process for entry-level positions.
What types of jobs are available at Firstwatch?
Firstwatch offers a variety of positions including customer service roles, food service jobs, and managerial positions. These jobs typically require good communication skills, teamwork, and sometimes food safety certifications, depending on the role. Opportunities may include shifts during breakfast, lunch, and dinner hours in a fast-paced environment.
What cities near Augusta, GA are hiring for Firstwatch jobs?
Cities near Augusta, GA with the most Firstwatch job openings:
Full-time
Re-posted 5 days ago
First Watch rating
6.2
Based on 130 frontline employees who took The Breakroom Quiz
35th of 88 rated restaurants
Job description
Overview
The Director of Operations is responsible for supporting the mission, vision and values of First Watch through all that he/she does in their role every day. The DO's primary purpose is to develop General Managers and restaurant management teams to build and increase sales over the previous year and improve profitability, while ensuring employee and guest satisfaction, without compromising the integrity or You First culture of the concept. The Director of Operations is responsible for the success of all First Watch operations within their span of control (5-8 direct reports and 200-300 employees).
Responsibilities
Qualifications
Who We Are
First Watch is the leading Daytime Dining concept serving made-to-order breakfast, brunch and lunch using the freshest ingredients available. Guided by its "Follow the Sun" culinary philosophy, First Watch's chef-driven menu rotates multiple times per year to feature the highest-quality flavors at their peak, offering elevated executions of classic favorites, fresh juices like the Kale Tonic, and fan favorites such as the Lemon Ricotta Pancakes, Quinoa Power Bowl and signature Million Dollar Bacon. For every kid's meal served, First Watch proudly donates a portion to organizations and causes making a positive impact in our communities - raising approximately $2.3 million to date. A recipient of many "Best Breakfast" and "Best Brunch" awards, First Watch was voted #1 Best Breakfast by Newsweek's Readers' Choice Awards 2025, and also named 2025 and 2024's #1 Most Loved Workplace® in America by the Best Practice Institute - an accolade most recently featured in The Wall Street Journal - after appearing on the list in 2022 and 2023, as well. With a commitment to quality, hospitality and community, First Watch is redefining Daytime Dining across more than 660 restaurants in 33 states. For more information, visit www.firstwatch.com.
First Watch is an equal opportunity employer. In compliance with the Americans with Disabilities Act, First Watch will provide reasonable accommodations to qualified individuals with disabilities and encourages both prospective and current employees to discuss potential accommodations with the employer.
The Director of Operations is responsible for supporting the mission, vision and values of First Watch through all that he/she does in their role every day. The DO's primary purpose is to develop General Managers and restaurant management teams to build and increase sales over the previous year and improve profitability, while ensuring employee and guest satisfaction, without compromising the integrity or You First culture of the concept. The Director of Operations is responsible for the success of all First Watch operations within their span of control (5-8 direct reports and 200-300 employees).
Responsibilities
- Leads operational activities for a group of First Watch Restaurants by performing the following in accordance with Company guidelines regarding management development, sales, and profitability, planning and customer and employee relations
- Trains, coaches and develops General Managers and Operations Managers, through timely performance and observation feedback and evaluations
- Follows up on training of MIT's/CAFE's and hourly employees. Works closely with the Training General Manager to monitor progress
- Ensures development of Operations Managers within compliance of the FW management development programs
- Through effective manpower planning executes the continuous development of the management team and ensures timely and cost effective recruitment of restaurant level management and their training within First Watch
- Ensures the maintenance of a safe and harassment free workplace in all restaurants
- Takes quick and responsible action in solving problems and able to uses reason when dealing with individual or staff performance based issues to include personality conflicts
- Develops for prior approval and then meets or exceeds the area's budget, including capital investments, General and Administrative expenses
- Promotes First Watch outside the restaurant
Qualifications
- Bachelor's degree or equivalent - concentration in food & beverage, business, marketing or management is preferred
- Five to seven years of progressive leadership experience in multi unit restaurant industry operations
- Proven track record of achieving results and building & maintaining successful teams
- Passion for providing excellent service and quality
- Ability to partner and build relationships while demonstrating leadership and integrity and promoting team success
- Extensive knowledge of the principles, procedures, and best practices in the industry
- Ability to work well under pressure in a fast paced, dynamic environment
- Valid driver's license and ability to travel frequently within assigned market
Who We Are
First Watch is the leading Daytime Dining concept serving made-to-order breakfast, brunch and lunch using the freshest ingredients available. Guided by its "Follow the Sun" culinary philosophy, First Watch's chef-driven menu rotates multiple times per year to feature the highest-quality flavors at their peak, offering elevated executions of classic favorites, fresh juices like the Kale Tonic, and fan favorites such as the Lemon Ricotta Pancakes, Quinoa Power Bowl and signature Million Dollar Bacon. For every kid's meal served, First Watch proudly donates a portion to organizations and causes making a positive impact in our communities - raising approximately $2.3 million to date. A recipient of many "Best Breakfast" and "Best Brunch" awards, First Watch was voted #1 Best Breakfast by Newsweek's Readers' Choice Awards 2025, and also named 2025 and 2024's #1 Most Loved Workplace® in America by the Best Practice Institute - an accolade most recently featured in The Wall Street Journal - after appearing on the list in 2022 and 2023, as well. With a commitment to quality, hospitality and community, First Watch is redefining Daytime Dining across more than 660 restaurants in 33 states. For more information, visit www.firstwatch.com.
First Watch is an equal opportunity employer. In compliance with the Americans with Disabilities Act, First Watch will provide reasonable accommodations to qualified individuals with disabilities and encourages both prospective and current employees to discuss potential accommodations with the employer.
What First Watch employees say
Pay
Benefits
Hours and flexibility
Workplace
Get the full story on Breakroom
About First Watch
Sourced by ZipRecruiter
First Watch is an award-winning Daytime Dining concept serving made-to-order breakfast, brunch and lunch using fresh ingredients. A recipient of hundreds of local "Best Breakfast" and "Best Brunch" accolades, First Watch's chef-driven menu includes elevated executions of classic favorites along with First Watch specialties such as the protein-packed Quinoa Power Bowl®, Farmstand Breakfast Tacos, Avocado Toast, Chickichanga, Morning Meditation (juiced in-house daily), Vodka Kale Tonic and its famous Million Dollar Bacon. In 2022, First Watch was awarded a sought-after MenuMasters honor by Nation's Restaurant News for its seasonal Braised Short Rib Omelet, recognized with ADP's coveted Culture at Work award and named a Top 100 Most Loved Workplace® by Newsweek and the Best Practice Institute. In 2021, First Watch was recognized as FSR Magazine's Best Menu and as the fastest-growing full-service restaurant chain based on unit growth. There are more than 470 First Watch restaurants in 29 states and the restaurant concept is majority owned by Advent International, one of the world's largest private-equity firms.
Industry
Food and beverage stores
Company size
10,000+ Employees
Headquarters location
Bradenton, FL, US