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First Warranty Jobs in Indiana (NOW HIRING)

Forest River

Customer Service Specialist

Elkhart, IN · On-site

$16.50 - $21.75/hr

... warranty service. This position is developed to ensure our consumers get the best possible ... Unless it is an easy "how to" question, first contact should always be made telephonically and not ...

Forest River

Customer Service Specialist

Elkhart, IN · On-site

$16.25 - $21.50/hr

... warranty service. This position is developed to ensure our consumers get the best possible ... Unless it is an easy "how to" question, first contact should always be made telephonically and not ...

Toyota

Automotive Service Technician

Whitestown, IN · On-site

$22 - $40/hr

If you're buried in warranty work... You're in the wrong shop. What Makes Us Different * High car ... Focus on Fix It Right the First Time What We're Looking For * Automotive technician experience (any ...

J.C. Hart

Construction Superintendent

Carmel, IN · On-site

At J.C. Hart, we strive to be a Partner and Employer of First Choice. We are looking for an ... Assists with warranty and non-warranty related coordination. * Unit Turn-over to Management

J.C. Hart

Construction Superintendent

Carmel, IN · On-site

At J.C. Hart, we strive to be a Partner and Employer of First Choice. We are looking for an ... Assists with warranty and non-warranty related coordination. * Unit Turn-over to Management

J.C. Hart

Construction Superintendent

Carmel, IN · On-site

At J.C. Hart, we strive to be a Partner and Employer of First Choice. We are looking for an ... Assists with warranty and non-warranty related coordination. * Unit Turn-over to Management

J.C. Hart

Construction Superintendent

Carmel, IN · On-site

At J.C. Hart, we strive to be a Partner and Employer of First Choice. We are looking for an ... Assists with warranty and non-warranty related coordination. * Unit Turn-over to Management

Van's Home Center

Flooring Admin & Scheduler

Auburn, IN · On-site

$16/hr

Coordinate service visits and warranty repairs * Follow through to ensure issues are resolved ... Customer service-driven with a client-first mindset * Strong written and verbal communication ...

Greg Hubler Automotive

Ford Technician

Muncie, IN · On-site

Bank a set dollar amount for every hour of warranty and customer pay booked. The value of the ... Paid Time Off: * 5 days in first full year * 10 days in 2nd full year * 15 days in 5th full year

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Showing results 21-40

All JobsFirst Warranty JobsFirst Warranty Jobs in Indiana

First Warranty information

What is the difference between First Warranty vs Home Warranty Technician?

AspectFirst WarrantyHome Warranty Technician
CertificationsTypically requires basic training and manufacturer-specific certificationsRequires similar certifications, often including trade licenses or specialized training
Work EnvironmentFieldwork, visiting client homes or businessesFieldwork, diagnosing and repairing appliances or systems in homes
Employer & Industry UsageMajor warranty companies, service providersHome service companies, appliance repair firms
Common Search & ComparisonYesYes

First Warranty and Home Warranty Technician roles both involve providing repair services under warranty plans. While First Warranty often refers to a warranty provider, a Home Warranty Technician is a field technician specializing in appliance or system repairs. Both require similar certifications and work environments, making them closely related in the home service industry.

What are popular job titles related to First Warranty jobs in Indiana? For First Warranty jobs in Indiana, the most frequently searched job titles are:
What job categories do people searching First Warranty jobs in Indiana look for? The top searched job categories for First Warranty jobs in Indiana are:
What cities in Indiana are hiring for First Warranty jobs? Cities in Indiana with the most First Warranty job openings:
First Warranty jobs near you

Customer Service Specialist

Forest River

Elkhart, IN • On-site

$16.50 - $21.75/hr

Other

Re-posted 13 days ago

Forest River rating

6.0

Company rating: 6.0 out of 10

Based on 43 frontline employees who took The Breakroom Quiz

437th of 487 rated machine equipment manufacturers

Job description

Forest River, Inc., the Nation's largest manufacturer of Recreational Vehicles, Cargo Trailers, Transit Buses and Boats has an immediate opening.
The position of a Customer Service Specialist is designed to assist customers with their service needs. Often customers call for information on how to properly utilize their RV or when their RV needs warranty service. This position is developed to ensure our consumers get the best possible experience with Forest River, build relationships, prioritize their needs, and to continually work with them until they are completely satisfied with their recreational vehicle. Consumers contact you because they want your help.
Duties include:
  • Answer customer contacts by email & phone, provide a pleasant conversation, listen to their needs in full and determine the best way to assist them in resolving their questions or service needs. Unless it is an easy "how to" question, first contact should always be made telephonically and not by email to build a relationship between Forest River and the consumer.
  • Respond to all communications timely & professionally
  • Listen and determine what the consumer's issue is and be empathetic to their needs
  • Guide customers through our online owner's information and/or videos
  • Provide goodwill services or parts when situation arise that should be taken care of
  • Provide answers on how we will resolve the problem or what we can do to help
  • Get dates their vehicles will be in for service, give dates you will provide updates for the dealers & consumers
  • Make a follow up plan with the consumer and follow it
  • Note all conversations, communications, and attempts to contact dealers & consumers in vin notes
  • Contact the dealer about the customers service needs and communicate the dealer's response to the consumer
  • Authorize warranty or goodwill claims when appropriate
  • Express parts to dealers or consumers to speed up repairs or services when appropriate
  • Schedule service appointments for factory service when necessary , inspect units pre and post repairs.
  • Update consumers on progress of factory repairs
  • Reimburse consumers for out of pocket services with manager's approval.
  • Continually calendar and follow up with the dealer & consumer while their RVs are in for service
  • Be proactive instead of reactive when dealing with customer matters
  • Provide goodwill compensation or warranty extensions with manager's approval when customers are unhappy
  • Customer satisfaction is our #1 priority.
Forest River offers a stable work environment that is fast paced. Our employees enjoy a highly competitive Wage and Benefit Package. We are looking for dedicated individuals with experience in the Industry as well as other Manufacturing Processes.

What Forest River employees say

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About Forest River

Sourced by ZipRecruiter

At Forest River, Inc. your needs, interests, budget, and lifestyle are at the forefront of everything we do. This affects every step from design, to the Manufacturing floor and on to you our Customer. Whatever your need Recreation, Transportation or Cargo Hauling . We Strive to bring quality products within reach of everyone. It’s not just a slogan: Customer Satisfaction is Our #1 Priority. Our large production capacity enables us to fill our customers' orders promptly without cutting corners or rushing through production procedures. This ensures that each Forest River product is conscientiously built and undergoes thorough, detailed inspection before it's shipped to the customer. This guarantees that every family who desires quality recreation will find a Forest River product that serves their Needs, Interests, Budget, and Lifestyle.

Industry

Motor vehicle manufacturing

Company size

5,001 - 10,000 Employees

Headquarters location

Elkhart, IN, US

Year founded

1996

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