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First Source Solutions Jobs in New York (NOW HIRING)

In this role, you will own the top of the sales funnel for new GenAI customers - from first touch ... Ability to work autonomously, self-source solutions, and take a self-motivated, results-driven ...

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First Source Solutions information

See New York salary details

$7

$33

$71

How much do first source solutions jobs pay per hour?

As of Sep 4, 2026, the average hourly pay for first source solutions in New York is $33.47, according to ZipRecruiter salary data. Most workers in this role earn between $20.00 and $42.07 per hour, depending on experience, location, and employer.

What is the difference between First Source Solutions vs Customer Service Representative?

AspectFirst Source SolutionsCustomer Service Representative
CredentialsTypically requires high school diploma or equivalent; training providedHigh school diploma or equivalent; customer service training often provided
Work EnvironmentCall centers, remote or on-site customer support settingsCall centers, retail, or office environments
Industry UsageCustomer support, telecommunication, tech supportRetail, telecom, banking, and various service sectors

Both roles involve customer interaction and require communication skills, but First Source Solutions often emphasizes technical support and specific industry training, whereas Customer Service Representatives focus on general customer assistance across various sectors.

What cities in New York are hiring for First Source Solutions jobs?

Cities in New York with the most First Source Solutions job openings:

Infographic showing various First Source Solutions job openings in New York as of August 2026, with employment types broken down into 1% As Needed, 75% Full Time, 19% Part Time, and 5% Contract. Highlights an 85% Physical, 1% Hybrid, and 14% Remote job distribution, with an average salary of $69,625 per year, or $33.5 per hour.

Sales Development Representative

Alice

Manhattan, NY • On-site

$130K - $148K/yr

Full-time

Posted 26 days ago


Key responsibilities

  • Own the top of the sales funnel by engaging with potential customers through inbound and outbound prospecting efforts to generate sales leads.

  • Educate and develop leads via phone calls, emails, events, webinars, and campaigns, supporting the transition to qualified meetings with Account Executives.

  • Conduct follow-up communications to set meetings and support the sales process with frontier AI labs, GenAI-native companies, and hyperscalers.


Job description

Alice partners with the world's leading AI labs and GenAI-native companies to help them build safer, more trustworthy models. We're looking for a Sales Development Representative to fuel new customer acquisition across our GenAI Safety Services portfolio.

In this role, you will own the top of the sales funnel for new GenAI customers - from first touch to qualified meeting - working closely with our Account Executives to position Alice as a long-term strategic partner. You'll engage with senior business, product, research, and safety stakeholders at frontier AI labs, GenAI-native companies, and hyperscalers, helping them understand how AI safety, red teaming, and model evaluation programs can support their most critical initiatives.

This role is ideal for someone who thrives in complex, consultative sales environments and is excited to sell into fast-moving, frontier-AI organizations.

Responsibilities

  • Drive Alice's growth through inbound and outbound prospecting efforts, generating sales leads that will turn into opportunities and closed business.
  • Learn from our well-seasoned sales team and help build out our world-class Sales Playbook and Tech Stack.
  • Educate and develop leads through inbound or outbound prospecting via phone calls, emails, events, webinars, and assorted campaigns.
  • Identify and develop an in-depth understanding of each lead generation process, supporting marketing activities, prospect touch-points, and the handoff to an Account Executive.
  • Generate email sequences, and make cold calls to map and penetrate accounts across frontier AI labs, GenAI-native companies, and hyperscalers.
  • Conduct follow-up calls and emails until meetings are set.

About Alice:

Alice is a trust, safety, and security company built for the AI era. We safeguard the communicative technologies people use to create, collaborate, and interact- whether with each other or with machines.

In a world where AI has fundamentally changed the nature of risk, Alice provides end-to-end coverage across the entire AI lifecycle. We support frontier model labs, enterprises, and UGC platforms with a comprehensive suite of solutions: from model hardening evaluations and pre-deployment red-teaming to runtime guardrails and ongoing drift detection.

Alice is widely considered a global leader in online safety and AI security. We have some of the most forward-thinking and passionate minds in the world working to safeguard over 3 billion users across the largest AI and tech platforms.

If you're creative and driven to secure the future of AI, we want to hear from you!


Requirements:

Must-Have Qualifications:

  • Commercial & Prospecting Experience: 3–4 years in sales development or a similar outbound commercial role, with a proven track record of achieving and exceeding targets in a quota-carrying role.
  • Outbound Execution & Copywriting: Strong ability to write high-converting email copy and build effective outreach sequence campaigns.
  • Self-Direction & Problem-Solving: Ability to work autonomously, self-source solutions, and take a self-motivated, results-driven approach to prospecting.
  • Interpersonal & Relationship Building: Exceptional communication skills with a track record of collaborating across teams to refine processes and workflows.
  • Organization & Adaptability: Strong time management skills and comfort operating in a fast-paced, dynamic environment.
  • Mindset & Drive: High intelligence, strong work ethic, and an entrepreneurial, growth-oriented mindset.

Nice-to-Have Qualifications:

  • Industry Experience: Background in AI, Machine Learning, or cybersecurity.
  • Target Audience Familiarity: Experience selling directly to technical personas (engineering, research, or security leadership).
  • Environment: Previous experience working within a fast-growing, early-stage startup.
  • Tech Stack: Hands-on experience with CRM platforms and sales engagement tools (e.g., Salesforce, HubSpot, Outreach, Salesloft).


The salary range for this role in the US is $130k to $148k OTE and stock options - Range may vary based on experience. Salary at the time of offer will be commensurate with experience.