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First Credit Union Jobs in Michigan (NOW HIRING)

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First Credit Union information

What is a First Credit Union?

A First Credit Union is a member-owned financial cooperative that provides a variety of financial services, such as savings accounts, loans, and checking accounts, to its members. Unlike traditional banks, credit unions are not-for-profit organizations, meaning any profits made are returned to members in the form of lower fees and better interest rates. Membership is typically based on a common bond, such as employment, community, or association. First Credit Union is often the name of a specific credit union serving a particular region, and it operates with a focus on personalized service and community involvement.

What are the key skills and qualifications needed to thrive as a First Credit Union employee?

To thrive as a Credit Union Employee, you need strong financial acumen, customer service skills, and a background in banking or finance, often supported by a relevant degree or experience. Familiarity with core banking software, loan processing systems, and compliance regulations is typically required. Outstanding interpersonal skills, attention to detail, and problem-solving abilities help build trust and effectively assist members. These competencies are crucial for delivering exceptional service, ensuring regulatory compliance, and supporting the financial well-being of credit union members.

What are some typical career advancement opportunities for employees at a First Credit Union?

Working at a First Credit Union often provides a clear path for career growth, starting from entry-level positions such as Member Service Representative or Teller and advancing to roles like Loan Officer, Branch Manager, or even positions in specialized departments such as lending, compliance, or IT. Employees are encouraged to pursue internal training and professional development programs, which help them build the necessary skills for promotion. Many credit unions also support attaining industry certifications, making it easier for dedicated team members to move into leadership or specialized roles over time.

What is the difference between First Credit Union vs Loan Officer?

AspectFirst Credit UnionLoan Officer
CredentialsCredit union membership, possibly some financial certificationsFinancial licenses, such as NMLS certification
Work EnvironmentCredit union branches, customer service settingsBank branches, lending offices, remote work
Employer & IndustryCredit unions, financial servicesBanks, mortgage companies, financial institutions
Search & Comparison IntentUnderstanding credit union rolesLoan processing, lending careers

While First Credit Union focuses on member services and financial products within a credit union setting, a Loan Officer specializes in evaluating and approving loan applications across various financial institutions. Both roles involve financial knowledge and customer interaction, but Loan Officers often require specific licensing and work in broader lending environments.

First Credit Union jobs near you
Infographic showing various First Credit Union job openings in Michigan as of August 2026, with employment types broken down into 1% As Needed, 72% Full Time, 19% Part Time, 2% Temporary, 5% Contract, and 1% Nights. Highlights an 85% Physical, 1% Hybrid, and 14% Remote job distribution.

Mortgage Loan Officer

Michigan First Credit Union

Okemos, MI • On-site

Other

Medical, Dental, Vision, Life, Retirement

Re-posted 3 days ago

Michigan First Credit Union rating

9.2

Company rating: 9.2 out of 10

Based on 5 frontline employees who took The Breakroom Quiz

Job description

Location : Address
3544 Meridian Crossing Drive, Suite 140
Location : City
Okemos
Location : Postal Code
48864
Responsibilities
We are currently seeking a Mortgage Loan Officer to join our Michigan First Mortgage Office. The person in this position will report to the Loan Center Manager.
JOB SUMMARY:
Our Mortgage Loan Officers strive to make an impact on their client's lives by providing the most up to date mortgage information in order to help them meet their financial goals. This would involve increasing a client's mortgage loan portfolio by developing business contracts; attracting mortgage customers, completing mortgage loan process and closing. We are looking for outgoing sales oriented applicants with uncanny client service ability.
KEY JOB RESPONSIBILITIES:
  • Advise and educate clients on the home-buying or refinance process and how to better manage their mortgage needs.
  • Meets mortgage loan operational standards by contributing mortgage loan information to strategic plans and reviews; implementing production, productivity, quality, and customer-service standards; resolving problems; identifying mortgage loan system improvements.
  • Assists in the preparation of credit information necessary to establish qualifying range, including such factors as applicant's assets, credit experience, and income, based on predetermined standards.
  • Keeps record on file of credit transactions, inquiries, pending loans, Loan Activity report by representative, and Daily Loan Listing.
  • Attracts new mortgage loan applications by developing relationships within the community, specifically with the real estate community; making sales calls to prospective customers.
  • Completes mortgage loans by monitoring collection, verification and preparation of mortgage loan documentation; scheduling and completing mortgage loan closing.
  • Excellent interpersonal and persuasion skills.
  • Ability to perform functions in an accurate and timely manner.
  • Perform other duties as assigned.
  • Becomes/is an advocate of The Michigan First Way, supporting all facets of it, including complete fulfillment of Our Promise, 5 STARS Service, SOLVE IT and our ISMs. Fosters a positive demeanor and image through professional representation in all contacts with both, team members and members. Consistently reflects and displays each of our "ISMs" in daily job performance, as well as in all business interactions while executing on our goals and initiatives. Learns and utilizes EMEC (Every Member's Experience Counts) in day-to-day responsibilities when communicating with members only.

Qualifications
  • High school diploma, BA degree in Finance, Accounting or Economics preferred.
  • Previous experience in financial software or sales is a plus.
  • Passion, great communication skills, self-motivation, positive and competitive attitude.
  • Detailed orientated.
  • Ability to effectively present information in one-on-one and small group situations.
  • Ability to operate standard office equipment, including proficiency with financial calculations and operational software desired.
  • Must have more skills than just telemarketing experience. Organic lead generation and Social Media efficiency is essential to loan originators' long term prosperity.

Who We Are
Michigan First Credit Union was founded 100 years ago (1926) by educators and delivers world-class service to more than 160,000+ members at our branches throughout the State of Michigan, and we're still growing! We offer financial solutions for every life stage and seek to positively transform our members' lives through personalized service that meets their unique needs.
Simply put, Michigan First Credit Union's sole mission is to provide the highest quality member experience. Working here, you'll get to participate in a strong culture, centered around service, professionalism, and growth.
Michigan First highlights:
  • 500+ team members
  • 32 locations spanning Grand Rapids, Jackson, Lansing, Muskegon and throughout Metro Detroit
  • Industry leader in community support and charitable giving through the Michigan First Foundation
  • Member Services Call Center operates 24/7/365
  • Over $1.5 Billion in assets

Awards Michigan First Credit Union has been the proud recipient of:
  • 2025 Best & Brightest in the Nation
  • 2025 Best & Brightest in Metro Detroit
  • 2025 Best & Brightest in West Michigan
  • 2025 Best Credit Unions to Work For
  • 2025 Crain's Cool Places to Work in southeast Michigan
  • 2025 Detroit Free Press Top Workplaces
  • 2025 Financial Services Top Workplaces
  • 2025 Fall Culture Excellence Top Workplaces
  • 2024 Michigan Veterans Affairs Agency - Certified Veteran Friendly Employer - Bronze Level
  • 2021 Credit Union of the Year by NAFCU (National Association of Federally-Insured Credit Unions)

Benefits and perks of joining our award-winning team include:
  • Very competitive pay
  • Low-cost medical, dental, and vision benefit options. Employer-paid life and disability insurance
  • 401(k) - 100% match up to 5% deferral
  • Tuition reimbursement for both Undergraduate and Graduate degree program
  • Access to a complimentary concierge service that assists with nearly any item on your to-do list
  • Free, state-of-the-art fitness center at our Lathrup Village headquarters with exercise equipment, showers and locker rooms
  • Wellness initiatives and events throughout the year to help team members stay healthy
  • Loan discounts for certain secured and unsecured loans and mortgages
  • Opportunities for pay increases, incentives and profit-sharing, based on performance
  • Onsite subsidized top notch Cafe 26 for team members' use
  • Onsite bowling center

Michigan First Credit Union is an Equal Opportunity Employer.

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