As a Retail In-Store Financial Service Representative at Michigan First Credit Union, you'll be challenged to deliver five-star service while building relationships with our members. We're a family ...
As a Retail In-Store Financial Service Representative at Michigan First Credit Union, you'll be challenged to deliver five-star service while building relationships with our members. We're a family ...
As a Retail In-Store Financial Service Representative at Michigan First Credit Union, you'll be challenged to deliver five-star service while building relationships with our members. We're a family ...
As a Retail In-Store Financial Service Representative at Michigan First Credit Union, you'll be challenged to deliver five-star service while building relationships with our members. We're a family ...
As a Retail In-Store Financial Service Representative at Michigan First Credit Union, you'll be challenged to deliver five-star service while building relationships with our members. We're a family ...
As a Retail In-Store Financial Service Representative at Michigan First Credit Union, you'll be challenged to deliver five-star service while building relationships with our members. We're a family ...
Financial Services Representative
Okemos, MI · On-site
As a Retail In-Store Financial Service Representative at Michigan First Credit Union, you'll be challenged to deliver five-star service while building relationships with our members. We're a family ...
Financial Services Representative
Okemos, MI · On-site
As a Retail In-Store Financial Service Representative at Michigan First Credit Union, you'll be challenged to deliver five-star service while building relationships with our members. We're a family ...
Financial Services Representative
Novi, MI · On-site
As a Retail In-Store Financial Service Representative at Michigan First Credit Union, you'll be challenged to deliver five-star service while building relationships with our members. We're a family ...
Financial Services Representative
Novi, MI · On-site
As a Retail In-Store Financial Service Representative at Michigan First Credit Union, you'll be challenged to deliver five-star service while building relationships with our members. We're a family ...
Financial Services Representative
Troy, MI · On-site
As a Retail In-Store Financial Service Representative at Michigan First Credit Union, you'll be challenged to deliver five-star service while building relationships with our members. We're a family ...
Financial Services Representative
Troy, MI · On-site
As a Retail In-Store Financial Service Representative at Michigan First Credit Union, you'll be challenged to deliver five-star service while building relationships with our members. We're a family ...
As a Retail In-Store Financial Service Representative at Michigan First Credit Union, you'll be challenged to deliver five-star service while building relationships with our members. We're a family ...
As a Retail In-Store Financial Service Representative at Michigan First Credit Union, you'll be challenged to deliver five-star service while building relationships with our members. We're a family ...
Teller
Detroit, MI · On-site
$15 - $18.75/hr
Exceeds all member service standards of the credit union. * Being an advocate of Michigan First culture. * High school diploma or general education degree (GED). * 6-12 months of related experience ...
Teller
Detroit, MI · On-site
$15 - $18.75/hr
Exceeds all member service standards of the credit union. * Being an advocate of Michigan First culture. * High school diploma or general education degree (GED). * 6-12 months of related experience ...
Teller
Detroit, MI · On-site
$15.75 - $19.75/hr
Exceeds all member service standards of the credit union. * Being an advocate of Michigan First culture. * High school diploma or general education degree (GED). * 6-12 months of related experience ...
Teller
Detroit, MI · On-site
$15.75 - $19.75/hr
Exceeds all member service standards of the credit union. * Being an advocate of Michigan First culture. * High school diploma or general education degree (GED). * 6-12 months of related experience ...
Mortgage Loan Officer
Grand Rapids, MI · On-site
Michigan First Credit Union was founded 100 years ago (1926) by educators and delivers world-class service to more than 160,000+ members at our branches throughout the State of Michigan, and we're ...
Mortgage Loan Officer
Grand Rapids, MI · On-site
Michigan First Credit Union was founded 100 years ago (1926) by educators and delivers world-class service to more than 160,000+ members at our branches throughout the State of Michigan, and we're ...
Mortgage Loan Officer
Brighton, MI · On-site
Michigan First Credit Union was founded 100 years ago (1926) by educators and delivers world-class service to more than 160,000+ members at our branches throughout the State of Michigan, and we're ...
Mortgage Loan Officer
Brighton, MI · On-site
Michigan First Credit Union was founded 100 years ago (1926) by educators and delivers world-class service to more than 160,000+ members at our branches throughout the State of Michigan, and we're ...
Mortgage Loan Officer
Plymouth, MI · On-site
Michigan First Credit Union was founded 100 years ago (1926) by educators and delivers world-class service to more than 160,000+ members at our branches throughout the State of Michigan, and we're ...
Mortgage Loan Officer
Plymouth, MI · On-site
Michigan First Credit Union was founded 100 years ago (1926) by educators and delivers world-class service to more than 160,000+ members at our branches throughout the State of Michigan, and we're ...
Mortgage Loan Officer
Rochester Hills, MI · On-site
Michigan First Credit Union was founded 100 years ago (1926) by educators and delivers world-class service to more than 160,000+ members at our branches throughout the State of Michigan, and we're ...
Mortgage Loan Officer
Rochester Hills, MI · On-site
Michigan First Credit Union was founded 100 years ago (1926) by educators and delivers world-class service to more than 160,000+ members at our branches throughout the State of Michigan, and we're ...
Mortgage Loan Officer
Okemos, MI · On-site
Michigan First Credit Union was founded 100 years ago (1926) by educators and delivers world-class service to more than 160,000+ members at our branches throughout the State of Michigan, and we're ...
Mortgage Loan Officer
Okemos, MI · On-site
Michigan First Credit Union was founded 100 years ago (1926) by educators and delivers world-class service to more than 160,000+ members at our branches throughout the State of Michigan, and we're ...
Assistant Branch Manager
Comstock Park, MI · On-site
As a Retail In-Store Assistant Branch Manager at Michigan First Credit Union, you'll be challenged to deliver five-star service while building relationships with our members. We're a family here, so ...
Assistant Branch Manager
Comstock Park, MI · On-site
As a Retail In-Store Assistant Branch Manager at Michigan First Credit Union, you'll be challenged to deliver five-star service while building relationships with our members. We're a family here, so ...
Assistant Branch Manager
Jackson, MI · On-site
As a Retail In-Store Assistant Branch Manager at Michigan First Credit Union, you'll be challenged to deliver five-star service while building relationships with our members. We're a family here, so ...
Assistant Branch Manager
Jackson, MI · On-site
As a Retail In-Store Assistant Branch Manager at Michigan First Credit Union, you'll be challenged to deliver five-star service while building relationships with our members. We're a family here, so ...
As a Retail In-Store Assistant Branch Manager at Michigan First Credit Union, you'll be challenged to deliver five-star service while building relationships with our members. We're a family here, so ...
As a Retail In-Store Assistant Branch Manager at Michigan First Credit Union, you'll be challenged to deliver five-star service while building relationships with our members. We're a family here, so ...
Assistant Branch Manager
Comstock Park, MI · On-site
As a Retail In-Store Assistant Branch Manager at Michigan First Credit Union, you'll be challenged to deliver five-star service while building relationships with our members. We're a family here, so ...
Assistant Branch Manager
Comstock Park, MI · On-site
As a Retail In-Store Assistant Branch Manager at Michigan First Credit Union, you'll be challenged to deliver five-star service while building relationships with our members. We're a family here, so ...
Assistant Branch Manager
Jackson, MI · On-site
As a Retail In-Store Assistant Branch Manager at Michigan First Credit Union, you'll be challenged to deliver five-star service while building relationships with our members. We're a family here, so ...
Assistant Branch Manager
Jackson, MI · On-site
As a Retail In-Store Assistant Branch Manager at Michigan First Credit Union, you'll be challenged to deliver five-star service while building relationships with our members. We're a family here, so ...
Assistant Branch Manager
Jackson, MI · On-site
As a Retail In-Store Assistant Branch Manager at Michigan First Credit Union, you'll be challenged to deliver five-star service while building relationships with our members. We're a family here, so ...
Assistant Branch Manager
Jackson, MI · On-site
As a Retail In-Store Assistant Branch Manager at Michigan First Credit Union, you'll be challenged to deliver five-star service while building relationships with our members. We're a family here, so ...
First Credit Union information
What are some typical career advancement opportunities for employees at a First Credit Union?
Working at a First Credit Union often provides a clear path for career growth, starting from entry-level positions such as Member Service Representative or Teller and advancing to roles like Loan Officer, Branch Manager, or even positions in specialized departments such as lending, compliance, or IT. Employees are encouraged to pursue internal training and professional development programs, which help them build the necessary skills for promotion. Many credit unions also support attaining industry certifications, making it easier for dedicated team members to move into leadership or specialized roles over time.
What is a First Credit Union?
A First Credit Union is a member-owned financial cooperative that provides a variety of financial services, such as savings accounts, loans, and checking accounts, to its members. Unlike traditional banks, credit unions are not-for-profit organizations, meaning any profits made are returned to members in the form of lower fees and better interest rates. Membership is typically based on a common bond, such as employment, community, or association. First Credit Union is often the name of a specific credit union serving a particular region, and it operates with a focus on personalized service and community involvement.
What is the difference between First Credit Union vs Loan Officer?
| Aspect | First Credit Union | Loan Officer |
|---|---|---|
| Credentials | Credit union membership, possibly some financial certifications | Financial licenses, such as NMLS certification |
| Work Environment | Credit union branches, customer service settings | Bank branches, lending offices, remote work |
| Employer & Industry | Credit unions, financial services | Banks, mortgage companies, financial institutions |
| Search & Comparison Intent | Understanding credit union roles | Loan processing, lending careers |
While First Credit Union focuses on member services and financial products within a credit union setting, a Loan Officer specializes in evaluating and approving loan applications across various financial institutions. Both roles involve financial knowledge and customer interaction, but Loan Officers often require specific licensing and work in broader lending environments.
What are the key skills and qualifications needed to thrive as a First Credit Union employee?
To thrive as a Credit Union Employee, you need strong financial acumen, customer service skills, and a background in banking or finance, often supported by a relevant degree or experience. Familiarity with core banking software, loan processing systems, and compliance regulations is typically required. Outstanding interpersonal skills, attention to detail, and problem-solving abilities help build trust and effectively assist members. These competencies are crucial for delivering exceptional service, ensuring regulatory compliance, and supporting the financial well-being of credit union members.
Full-time
Medical, Dental, Vision, Life, Retirement
Re-posted 28 days ago
Job description
409 N Marketplace Blvd
Lansing
48917
Lansing
48917
Location
This branch is a Retail In-Store branch. These branches are located in Walmart, Meijer, and Kroger stores.
Branch Hours
Monday - Friday: 10:00 a.m. - 7:00 p.m
Saturday: 10:00 a.m. - 3:00 p.m.
Sunday: Closed.
Financial Service Representative
We are currently seeking a Financial Services Representative to join us. The person in this position will report to the Branch Manager.
Job Description
Can you start a conversation with anyone? Do you enjoy helping people find the right solution with a smile? If so, we’ve got the perfect position for you at one of our retail in-store locations.
As a Retail In-Store Financial Service Representative at Michigan First Credit Union, you’ll be challenged to deliver five-star service while building relationships with our members. We’re a family here, so outstanding teamwork is a must. Our number one goal is to provide our members and potential new members with personalized solutions to their financial situations so they can walk out feeling happy, satisfied, and worry-free.
What You’ll Do:
- Deliver stellar service to credit union members and potential new members. No slackers here!
- Serve as a face for our brand. Happy, confident, positive – that’s who we are.
- Provide solutions. We want the critical thinkers, the expert interviewers, the stellar listeners. You’ll need to be able to provide unique and personalized financial solutions for our members and potential new members. This means helping them with their loan decisions, showing them how to save money, and figuring what accounts work best for them.
- Introduce potential new members to all the amazing perks of being a Michigan First Credit Union member.
- Follow through. If you can deliver on promises and make sure all details are covered, you’ll LOVE it here at Michigan First!
What We’re Looking For:
- Outgoing, personable candidates. You must truly love talking to people to work here.
- Professional experience, preferably 3+ years. Have you worked in financial sales or retail? Great! Have you worked in a relationship banker or personal banker role? Even better!
- Customer service, preferably 3+ years. We’re a people’s credit union, and our members deserve the best possible experience.
- You’ll have to be able to learn our products and services thoroughly and quickly. That’s what we’re here for, after all! You’ll need a high school diploma/GED, preferably an Associate’s in business or a related field.
- A flexible schedule. Our in-store locations are open later and on Saturdays to better serve our members.
- We need team players! You must be able to assist at any of our in-store locations to meet business needs.
Michigan First Credit Union was founded 100 years ago (1926) by educators and delivers world-class service to more than 160,000+ members at our branches throughout the State of Michigan, and we’re still growing! We offer financial solutions for every life stage and seek to positively transform our members’ lives through personalized service that meets their unique needs.
Simply put, Michigan First Credit Union’s sole mission is to provide the highest quality member experience. Working here, you’ll get to participate in a strong culture, centered around service, professionalism, and growth.
Michigan First highlights:
- 500+ team members
- 32 locations spanning Grand Rapids, Jackson, Lansing, Muskegon and throughout Metro Detroit
- Industry leader in community support and charitable giving through the Michigan First Foundation
- Member Services Call Center operates 24/7/365
- Over $1.5 Billion in assets
Awards Michigan First Credit Union has been the proud recipient of:
- 2025 Best & Brightest in the Nation
- 2025 Best & Brightest in Metro Detroit
- 2025 Best & Brightest in West Michigan
- 2025 Best Credit Unions to Work For
- 2025 Crain’s Cool Places to Work in southeast Michigan
- 2025 Detroit Free Press Top Workplaces
- 2025 Financial Services Top Workplaces
- 2025 Fall Culture Excellence Top Workplaces
- 2024 Michigan Veterans Affairs Agency - Certified Veteran Friendly Employer - Bronze Level
- 2021 Credit Union of the Year by NAFCU (National Association of Federally-Insured Credit Unions)
Benefits and perks of joining our award-winning team include:
- Very competitive pay
- Low-cost medical, dental, and vision benefit options. Employer-paid life and disability insurance
- 401(k) - 100% match up to 5% deferral
- Tuition reimbursement for both Undergraduate and Graduate degree program
- Access to a complimentary concierge service that assists with nearly any item on your to-do list
- Free, state-of-the-art fitness center at our Lathrup Village headquarters with exercise equipment, showers and locker rooms
- Wellness initiatives and events throughout the year to help team members stay healthy
- Loan discounts for certain secured and unsecured loans and mortgages
- Opportunities for pay increases, incentives and profit-sharing, based on performance
- Onsite subsidized top notch Cafe 26 for team members' use
- Onsite bowling center
Michigan First Credit Union is an Equal Opportunity Employer.