To thrive as a Coffee Service Technician at First Choice Coffee, you need strong mechanical aptitude, troubleshooting skills, and experience with commercial coffee machines, often supported by technical certifications or vocational training. Familiarity with diagnostic tools, maintenance management software, and various coffee equipment brands is typically required. Excellent customer service, time management, and problem-solving skills set standout technicians apart. These capabilities ensure reliable machine performance, customer satisfaction, and efficiency in addressing service requests.