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First Cash Pawn Jobs in Decatur, TX (NOW HIRING)

FirstCash, Inc.

Command Center Tech

Fort Worth, TX · On-site

Description Position at First Cash What Makes a FirstCash Security Monitoring Tech.? The Command ... FirstCash has more than 3,000 total pawn stores in the U.S. and Latin America, including all states ...

Cash America Pawn

Retail Sales Associate - 2108

Azle, TX · On-site

$10 - $14/hr

Employee discounts are available to all employees on the first day of active employment. Tuition ... Handles all cash and negotiable items in accordance with established policies, procedures ...

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First Cash Pawn information

See Decatur, TX salary details

$7

$13

$18

How much do first cash pawn jobs pay per hour?

As of Jun 11, 2026, the average hourly pay for first cash pawn in Decatur, TX is $13.82, according to ZipRecruiter salary data. Most workers in this role earn between $11.59 and $16.35 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Pawn Shop Associate at First Cash Pawn, and why are they important?

To thrive as a Pawn Shop Associate at First Cash Pawn, you need customer service experience, basic math skills, and knowledge of retail operations, often supported by a high school diploma or equivalent. Familiarity with point-of-sale (POS) systems and inventory management software is typically required. Strong communication, negotiation skills, and attention to detail help associates build rapport with customers and accurately assess items. These skills are essential for ensuring trustworthy transactions, preventing losses, and delivering positive customer experiences.

What is First Cash Pawn?

First Cash Pawn is a retail pawn store chain that offers short-term collateral-based loans and buys and sells pre-owned merchandise, such as electronics, jewelry, tools, and musical instruments. Customers can bring in items of value to receive a cash loan, using their items as collateral. If the loan is repaid within the agreed period, customers get their items back; if not, the items may be sold to recover the loan amount. First Cash Pawn also sells a wide variety of secondhand goods at competitive prices. The company operates numerous locations across the United States and Latin America.

What are some common challenges faced by employees working at First Cash Pawn, and how are they typically addressed?

Employees at First Cash Pawn often encounter challenges such as assessing the value of a wide variety of items, managing customer expectations, and handling sensitive negotiations. Staff are trained to use specific evaluation tools and follow established guidelines to ensure fair and accurate appraisals. Additionally, teamwork and clear communication are emphasized to create a supportive work environment, with managers available to assist in complex situations. Ongoing training and mentorship help employees build confidence and improve their customer service skills over time.

What is the difference between First Cash Pawn vs Pawn Shop Associate?

AspectFirst Cash PawnPawn Shop Associate
Required CredentialsHigh school diploma or equivalent; basic customer service skillsHigh school diploma or equivalent; customer service experience
Work EnvironmentRetail pawn shop setting, handling loans and salesRetail pawn shop environment, assisting customers with transactions
Employer & Industry UsagePrimarily employed by pawn shops like First Cash PawnEmployed by various pawn shops, including First Cash Pawn
Common Search & ComparisonYesYes

First Cash Pawn and Pawn Shop Associate roles both involve working in retail pawn shops, handling customer transactions, loans, and sales. While First Cash Pawn is a specific company, the Pawn Shop Associate is a general job title used across many pawn shop brands. Both positions typically require similar credentials and work environments, making them closely related in the industry.

What job categories do people searching First Cash Pawn jobs in Decatur, TX look for? The top searched job categories for First Cash Pawn jobs in Decatur, TX are:
What cities near Decatur, TX are hiring for First Cash Pawn jobs? Cities near Decatur, TX with the most First Cash Pawn job openings:
First Cash Pawn jobs near you
Infographic showing various First Cash Pawn job openings in Decatur, TX as of June 2026, with employment types broken down into 1% As Needed, 77% Full Time, 20% Part Time, and 2% Contract. Highlights an 8% Physical, 91% Hybrid, and 1% Remote job distribution, with an average salary of $28,740 per year, or $13.8 per hour.
Command Center Tech

Command Center Tech

FirstCash, Inc.

Fort Worth, TX • On-site

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 15 days ago

FirstCash rating

6.2

Company rating: 6.2 out of 10

Based on 41 frontline employees who took The Breakroom Quiz

4th of 7 rated pawnbroker

Job description

Description
Position at First Cash
What Makes a FirstCash Security Monitoring Tech.?
The Command Center is the primary point of contact for employees, customers, facilities, security officers, and other vendors for safety and security issues and inquires. The Event Monitoring Technician is responsible for the remote monitoring of our stores via live video/audio. This position will respond to security events in real time by manipulating the store security features to neutralize threats. This includes triggering audio alarms, deploying countermeasures and contacting local emergency responders.
RESPONSIBILITIES
  • 24/7 audio and video monitoring of all First Cash locations in the U.S.
  • When notified of an event, verify live/recorded video feeds to assess situation
  • Partner with local police departments to ensure threats are neutralized
  • Communicate with store management & Security Department post-event as directed by procedure
  • As needed, pull recorded video for management and police to review
  • Troubleshooting and facilitating problem resolution
  • Collaborating with Manager to identify process, quality and equipment improvements
  • Ensuring the safety of First Cash employees and customers by monitoring and responding to events

QUALIFICATIONS
  • Ability to work 6PM to 6AM
  • Ability to communicate effectively in person, via phone and email
  • Strong customer service skills
  • High School diploma or GED
  • Prior military technical experience is a plus (a tech related MOS)
  • Must have a strong proficiency with computers and various software; experience with MS Windows Excel and Outlook required; Manitou is a plus
  • Able to work well in stressful situations and handle pressure
  • Strong Ability to multi-task
  • Attendance and punctuality are essential and expected
  • Audio/Video skills & troubleshooting a plus
  • Ability to work flexible schedules including nights, weekends, holidays, periodic overtime and unscheduled shifts

Who is FirstCash?
FirstCash has more than 3,000 total pawn stores in the U.S. and Latin America, including all states in Mexico and the countries of Guatemala, Colombia and El Salvador, which sell a wide variety of jewelry, electronics, tools, appliances, sporting goods, musical instruments and other merchandise, and that make small non-recourse pawn loans secured by pledged personal property.
FirstCash, through its wholly owned subsidiary, American First Finance (AFF), also provides and services retail installment sales contracts, lease purchase agreements, and bank loans for a variety of consumer goods and services through a nationwide network of over 13,000 active retail merchant partner locations.
FirstCash employs a total of approximately 20,000 people in the U.S. and Latin America. FirstCash is a component company in both the Standard & Poor's MidCap 400 Index® and the Russell 2000 Index®.
What We Offer:
  • Comprehensive Medical, Dental, Vision, Life, Supplemental, and other insurance options for eligible employees
  • Vacation:
    • After 6 months of service - 40 hours
    • After 1 year of service - 80 hours annually
    • After 5 years of service - 120 hours annually
    • Eligible Full-time employees receive paid vacation leave based on their tenure with the Company as follows:
  • SICK:
    • After 6 months of service - 8 hours
    • After 1 year of service - 16 hours annually
    • After 5 years of service - 24 hours annually
    • Full-time employees receive paid sick leave based on their tenure with the Company as follows:
  • Participation in the FirstCash 401k program after six (6) months of employment.
  • Tuition Reimbursement with FirstCash Education (allowing UP TO $2,000 per year) is available to full-time employees who meet the minimum program requirements.
  • Access to over 10,000 discounts from 1,000+ companies with FirstCash Perks!
  • Access to the FirstCash Pet Insurance program

Note: The information contained in this description is not intended to be an all-inclusive list of the duties and responsibilities of this job or the skills and abilities required to do the job. Management has the discretion to assign/reassign duties and responsibilities to this job at any time. Duties and responsibilities may be subject to change at any time due to reasonable accommodation or other reasons.
Submission of your application confirms your "opt-in" desire to receive additional phone, text and email communications from the FirstCash Talent Acquisition Team. These communications include information about the specific job you applied for and other potential opportunities available at FirstCash. Message and data rates may apply. You can unsubscribe to text messages by replying STOP to the message at any time. You can unsubscribe from email communications by clicking unsubscribe, within the email, at any time. Visit https://firstcash.com/privacy-policy for additional questions or information.
FirstCash Holdings, Inc. is an Equal Opportunity Employer
FirstCash Holdings, Inc. is committed to the full inclusion of all qualified individuals. In keeping with this commitment, FirstCash will ensure that individuals with disabilities are provided with reasonable accommodation. Accordingly, if a reasonable accommodation is required to fully participate in the job application or interview process; to perform the essential functions of the job; and/or to receive all other benefits and privileges of employment, please contact Human Resources at [email protected] or (800)645-2611 Ext. 1

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