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First Call Heating Jobs in Chicago, IL (NOW HIRING)

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First Call Heating information

See Chicago, IL salary details

$11

$18

$27

How much do first call heating jobs pay per hour?

As of Aug 23, 2026, the average hourly pay for first call heating in Chicago, IL is $18.60, according to ZipRecruiter salary data. Most workers in this role earn between $15.34 and $19.81 per hour, depending on experience, location, and employer.

What is the difference between First Call Heating vs HVAC Technician?

AspectFirst Call HeatingHVAC Technician
CertificationsEPA Certification, HVAC licensesEPA Certification, HVAC licenses
Work EnvironmentResidential and commercial heating systemsHeating, ventilation, air conditioning systems
Employer & IndustryHeating service companies, contractorsHVAC service companies, contractors
Common Search IntentHeating repair, emergency heating serviceHVAC repair, system installation

First Call Heating primarily focuses on heating system repairs and emergency services, often working in residential settings. HVAC Technicians have a broader scope, including heating, cooling, and ventilation systems, with more extensive training. While both roles require similar certifications, First Call Heating specializes in urgent heating issues, whereas HVAC Technicians handle a wider range of climate control systems.

What are popular job titles related to First Call Heating jobs in Chicago, IL?

For First Call Heating jobs in Chicago, IL, the most frequently searched job titles are:

What job categories do people searching First Call Heating jobs in Chicago, IL look for?

The top searched job categories for First Call Heating jobs in Chicago, IL are:

What cities near Chicago, IL are hiring for First Call Heating jobs?

Cities near Chicago, IL with the most First Call Heating job openings:

First Call Heating jobs near you
Infographic showing various First Call Heating job openings in Chicago, IL as of August 2026, with employment types broken down into 1% As Needed, 76% Full Time, 19% Part Time, and 4% Contract. Highlights an 87% Physical, 1% Hybrid, and 12% Remote job distribution, with an average salary of $38,680 per year, or $18.6 per hour.

HVAC Call Center Representative

Johnstone Supply | The Huestis-Meyers Group

Crestwood, IL • On-site

$15.75 - $20.25/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 4 days ago

Job description

About Us
At Johnstone Supply Huestis Meyers Group, our purpose is simple: Where people win. We partner with our customers, vendors, and team members to create an environment where everyone grows and succeeds together.
As a Call Center Representative, you are the first voice our customers hear and play a critical role in delivering an exceptional experience that builds trust, loyalty, and long-term relationships.
Position Overview
The Call Center Representative is responsible for handling inbound and outbound customer interactions, providing product support, processing orders, and delivering best-in-class customer service. This role requires strong communication skills, attention to detail, and a proactive approach to solving problems and supporting sales growth.
Key Responsibilities
Customer Service & Communication
• Answer inbound calls with professionalism, energy, and accuracy
• Provide exceptional customer service on every interaction
• Respond to customer inquiries via phone, email, fax, and messaging platforms
• Utilize voicemail and call-back systems to ensure timely follow-up
• Maintain proper email etiquette and clear communication
Sales Support & Customer Growth
• Quote customers across all product lines accurately and efficiently
• Offer current promotions, programs, and marketing initiatives on every call
• Educate customers on products, services, and solutions to grow their business
• Promote tools such as Prokeep, website ordering, and mobile app usage
• Conduct outbound calls for events, trainings, and company initiatives
• Identify upsell and cross-sell opportunities
Operations & Systems
• Utilize company platforms including Curri, Whale, email, fax, and Prokeep
• Enter accurate notes on all tickets and customer interactions
• Manage and maintain personal workflow, reporting, and call activity
• Understand urgency levels and prioritize tasks accordingly
• Maintain a clean and organized workspace
Teamwork & Development
• Participate in ongoing training, including JU online and in-person classes
• Attend team meetings and actively contribute feedback
• Collaborate with other departments and branches to support customer needs
• Assist other locations or in-store operations when needed
• Support company initiatives such as lost sales tracking
Qualifications
• Previous customer service or call center experience preferred
• Strong communication and interpersonal skills
• Ability to multitask and manage a high volume of calls
• Comfortable learning new systems and adapting to change
• Detail-oriented with strong organizational skills
• Positive attitude and team-first mindset
What We're Looking For
• Someone who takes ownership and solves problems without passing them along
• A team player who contributes, participates, and supports others
• A self-starter who is motivated to learn, grow, and improve
• A professional communicator who creates a positive experience for every customer
• Someone who brings energy, accountability, and pride to their role every day
Work Expectations
• Consistent attendance and participation in trainings and meetings
• Professional phone presence and communication at all times
• Ability to remain seated for extended periods, with awareness to take breaks and reset as needed
• Adherence to company policies, including workplace and safety guidelines
Our Commitment to You
• Ongoing training and development opportunities
• A supportive team environment focused on growth
• Opportunities to expand your role and career within the company
  • Blue Cross Blue Shield Health Insurance (after 90 days)
  • Vision, dental and other ancillary programs through Mutual of Omaha (after 90 days)
  • Employer Sponsored Life Insurance ($50,000) (after 90 days)
  • Employer sponsored Long Term Disability
  • 6 Paid Holidays
  • Up to 15 days vacation and sick time (after 90 days)
  • 401k Plan (3% 100% match, 4-5% 50% match)
  • Johnstone University online training
  • Johnstone University off-site training

Equal Opportunity Employer, including disabled and veterans.

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