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Fire Protection Manager Jobs in Norton, MA (NOW HIRING)

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Fire Protection Manager information

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$40K

$50.6K

$59.2K

How much do fire protection manager jobs pay per year?

As of Aug 20, 2026, the average yearly pay for fire protection manager in Norton, MA is $50,620.00, according to ZipRecruiter salary data. Most workers in this role earn between $45,600.00 and $55,700.00 per year, depending on experience, location, and employer.

What is a fire protection manager?

A Fire Protection Manager is responsible for overseeing fire safety programs, ensuring compliance with fire codes and regulations, and implementing preventive measures to minimize fire risks. They develop emergency response plans, conduct fire drills, and train staff on fire safety procedures. Additionally, they inspect fire protection systems such as alarms, sprinklers, and extinguishers to ensure they are functional. Their role is crucial in maintaining a safe environment in buildings, industrial facilities, or large organizations.

What are some typical challenges a fire protection manager faces in their day-to-day work?

Fire Protection Managers often encounter challenges such as keeping up-to-date with ever-changing fire safety regulations and ensuring full compliance across multiple projects or facilities. They must balance training employees, managing budgets for safety systems, and coordinating with architects, engineers, and local fire authorities. Implementing new technologies and updating existing safety systems can also present logistical and technical hurdles. Successfully navigating these challenges requires proactive planning, strong communication, and a commitment to continuous learning in the evolving field of fire safety.

What are the key skills and qualifications needed to thrive in the fire protection manager position, and why are they important?

To thrive as a Fire Protection Manager, you need expertise in fire safety codes, risk assessment, project management, and a relevant degree in fire protection engineering, safety management, or a related field. Professional certifications such as NICET, NFPA, or state licensure, along with proficiency in fire modeling software and compliance systems, are commonly required. Strong leadership, communication, and problem-solving skills help you excel when coordinating with diverse teams and stakeholders. These skills ensure that fire protection strategies are both effective and compliant, safeguarding people, property, and organizational assets.

What job categories do people searching Fire Protection Manager jobs in Norton, MA look for?

The top searched job categories for Fire Protection Manager jobs in Norton, MA are:

What cities near Norton, MA are hiring for Fire Protection Manager jobs?

Cities near Norton, MA with the most Fire Protection Manager job openings:

Fire Protection Manager jobs near you
Infographic showing various Fire Protection Manager job openings in Norton, MA as of August 2026, with employment types broken down into 85% Full Time, 13% Part Time, and 2% Contract. Highlights an 84% Physical, 2% Hybrid, and 14% Remote job distribution, with an average salary of $50,620 per year, or $24.3 per hour.

Manager of Collections

Encore Fire Protection

Pawtucket, RI

Full-time

Posted 16 days ago

Encore Fire Protection rating

7.0

Company rating: 7.0 out of 10

Based on 41 frontline employees who took The Breakroom Quiz

28th of 37 rated health and safety providers

Job description

At Encore Fire Protection, we are proud to be the east coast's largest full-service fire protection company, serving over 90,000 customers from Maine to Louisiana. With a team of over 2,200 dedicated employees, we provide innovative, customized fire suppression, fire sprinkler, and fire alarm solutions that protect lives and properties every day.

Our goal is to deliver superior experience to those who trust us to safeguard what matters most. We are passionate about continuous growth, innovation, and maintaining a culture that thrives on success and commitment to safety. Our mission? To be the best fire protection company the industry has ever seen. 


The Manager, Collections is responsible for leading Encore’s collections function during a period of significant organizational growth and transformation. This role directly oversees a team of AR Team Leads, each managing a pod of AR Collectors, and is accountable for driving collections’ performance and reducing Days Sales Outstanding (DSO) across a high-volume, decentralized customer base. 

This is a high-visibility role with direct impact on Encore’s financial performance. The ideal candidate is an experienced collections leader with a track record of building teams, driving results, and implementing the operational discipline needed to move the needle on aged AR. 


Team Leadership & Development 

  • Directly manage 4–5 AR Team Leads, each overseeing a pod of AR Collectors, providing coaching, accountability, and day-to-day direction. 
  • Set clear performance expectations, monitor individual and team output, and conduct regular one-on-ones and performance reviews. 
  • Drive a culture of urgency, accountability, and continuous improvement across the collections team. 
  • Support onboarding and development of temporary collector staff as the team scales during the aged AR remediation sprint. 
  • Identify high-potential team members and create development opportunities to build long-term bench strength. 

Collections Performance & Execution 

  • Own collections outcomes across assigned customer portfolios, including aged AR reduction, DSO improvement, and overall collections performance. 
  • Monitor collections activity at the pod and individual level; identify underperforming accounts and drive escalation strategies. 
  • Oversee prioritization of collector workloads, ensuring high-balance and high-risk accounts receive appropriate focus. 
  • Manage escalation pathways including customer disputes, promise-to-pay follow-through, lien filing coordination, and agency referrals. 
  • Track and report on weekly and monthly collections KPIs to the Director of Accounts Receivable and senior leadership. 

Process & Technology 

  • Serve as a key user and process owner within Esker, ensuring collectors follow established workflows and automation is leveraged effectively. 
  • Identify gaps in collector guidelines, escalation procedures, and follow-up cadences; implement improvements in partnership with AR leadership. 
  • Partner with the Manager, AR Operations to align collections activity with billing accuracy, dispute resolution, and customer portal compliance. 
  • Support continuous improvement initiatives targeting invoice quality, dispute root-cause reduction, and collector productivity. 

Customer Engagement & Dispute Resolution 

  • Serve as a senior point of escalation for complex or high-balance customer disputes, coordinating resolution with branch operations and billing teams. 
  • Maintain a customer-first approach throughout the collections process, balancing urgency with relationship preservation. 
  • Ensure collectors document all customer interactions, commitments, and dispute details accurately within Esker. 

Reporting & Cross-Functional Collaboration 

  • Prepare and present collections performance reporting to AR leadership, including aging analysis, collection trends, and collector-level scorecards. 
  • Collaborate with branch operations, project management, and finance stakeholders to resolve root causes of non-payment.

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