Benefits:- 401(k)
- 401(k) matching
- Dental insurance
- Opportunity for advancement
- Paid time off
- Training & development
- Vision insurance
Restoration Crew LeadSERVPRO of Racine County
Pay Range: $18-$21/hour DOE
Schedule: Monday-Friday, 8:00 AM - 4:30 PM, plus rotating on-call responsibilities
A Day in the Life of a Restoration Crew Lead at SERVPROAs a Restoration Crew Lead, you'll be the person helping guide projects from the field while leading technicians through water, fire, mold, biohazard, and storm damage restoration work.
Your day may start by meeting your crew at the shop, loading equipment, reviewing the day's schedule, and heading to a customer's home or business. Once on site, you'll assess the work to be completed, communicate with the customer, assign tasks to technicians, and ensure all work is performed safely and according to SERVPRO standards.
Throughout the day, you'll monitor drying equipment, perform demolition, document job progress, complete moisture readings, take photos, and maintain communication with Project Managers. You'll also help train newer technicians and ensure job sites remain clean, organized, and professional.
No two jobs are exactly the same. One day you may be extracting water from a flooded basement, while the next you may be leading fire cleanup, mold remediation, or storm damage mitigation efforts. If you enjoy leading a team, solving problems, and helping people during difficult situations, this role may be a great fit.
Primary Responsibilities- Â Lead restoration technicians on residential and commercial restoration projectsÂ
- Â Perform water mitigation, fire and smoke cleanup, mold remediation, biohazard cleanup, and storm damage restoration servicesÂ
- Â Communicate professionally with customers regarding project progress and expectationsÂ
- Â Set up and monitor drying equipment including air movers, dehumidifiers, air scrubbers, and specialty equipmentÂ
- Â Perform demolition and mitigation activities as neededÂ
- Â Complete moisture readings, documentation, and daily job notesÂ
- Â Take required job photos and maintain accurate project recordsÂ
- Â Ensure job sites remain clean, safe, and professionalÂ
- Â Train and mentor restoration techniciansÂ
- Â Assist Project Managers with project coordination and communicationÂ
- Â Follow all SERVPRO production guidelines and safety proceduresÂ
- Â Participate in the rotating on-call schedule and respond to emergency losses as neededÂ
Required Skills & Experience- Â Previous restoration, construction, mitigation, or leadership experience preferredÂ
- Â Experience leading or supervising employees preferredÂ
- Â Strong customer service and communication skillsÂ
- Â Ability to work independently and make sound decisions in the fieldÂ
- Â Strong organizational and problem-solving skillsÂ
- Â Basic computer and smartphone proficiencyÂ
- Â Valid driver's license and insurable driving record requiredÂ
- Â Ability to successfully pass a background checkÂ
Physical Requirements
- Â Ability to lift and carry up to 75 pounds regularlyÂ
- Â Ability to stand, walk, bend, kneel, climb, and work in confined spacesÂ
- Â Ability to work in varying temperatures and environmental conditionsÂ
- Â Ability to operate restoration equipment and hand tools safelyÂ
- Â Ability to wear required PPE, including respirators when necessaryÂ
Work Environment- Â Full-time position supporting restoration projects throughout Racine County and surrounding areasÂ
- Â Typical schedule: Monday-Friday, 8:00 AM - 4:30 PMÂ
- Â Rotating on-call responsibilities for after-hours emergency responseÂ
- Â Residential, commercial, and industrial job site environmentsÂ
- Â Fast-paced team environment with opportunities for advancementÂ
Important Information- Health insurance is not currently offered
- Â 401(k) with company match available after eligibility requirements are metÂ
- Â Company vehicle may be available based on position and responsibilitiesÂ
- Â On-call participation is requiredÂ
- Â Reliability, attendance, leadership, safety, and documentation are critical to success in this roleÂ
What We're Looking For- Â Someone who can lead by exampleÂ
- Â Strong work ethic and positive attitudeÂ
- Â Dependable attendance and punctualityÂ
- Â Excellent customer service skillsÂ
- Â Ability to train, coach, and support team membersÂ
- Â Commitment to safety and quality workmanshipÂ
- Â Someone who remains calm and focused during emergency situationsÂ
At SERVPRO, our Crew Leads do more than complete restoration work—they lead teams, support customers during challenging times, and play a critical role in helping homes and businesses recover after property damage. We're looking for someone who takes pride in their work and enjoys helping both customers and teammates succeed.