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Fire Alarm Service Manager Jobs in Georgia (NOW HIRING)

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Fire Alarm Service Manager information

What does a fire alarm service manager do?

A Fire Alarm Service Manager oversees the installation, maintenance, and repair of fire alarm systems in various buildings. They are responsible for managing a team of technicians, ensuring that all work complies with local and national fire safety codes. Additionally, they coordinate inspections, handle customer service issues, and manage scheduling and budgeting for fire alarm service projects. Their role is critical in ensuring the safety and compliance of fire detection systems for clients.

What are the key skills and qualifications needed to thrive as a fire alarm service manager?

To thrive as a Fire Alarm Service Manager, you need in-depth knowledge of fire alarm systems, relevant codes, and project management, typically backed by industry certifications such as NICET and experience in fire protection services. Familiarity with fire alarm panel programming, CAD software, and service management platforms is crucial for daily operations. Strong leadership, problem-solving, and customer communication skills help you effectively manage teams and client relationships. These abilities ensure compliance, safety, and efficient service delivery in a highly regulated industry.

What are some common challenges faced by fire alarm service managers, and how can they be addressed?

Fire Alarm Service Managers often face challenges such as coordinating schedules for service technicians, ensuring compliance with evolving fire safety regulations, and managing client expectations during urgent repairs or inspections. Addressing these challenges requires strong organizational skills, regular training on code changes, and clear communication with both clients and team members. Building a proactive maintenance schedule and fostering a collaborative team environment can also help prevent last-minute emergencies and ensure consistent service quality.

What is the difference between Fire Alarm Service Manager vs Fire Alarm Technician?

AspectFire Alarm Service ManagerFire Alarm Technician
CertificationsNICET Level II/III, State licensingNICET Level I/II, manufacturer training
Work EnvironmentSupervisory, administrative, field oversightHands-on installation, maintenance, testing
ResponsibilitiesManaging service teams, scheduling, client communicationPerforming inspections, troubleshooting, repairs

The Fire Alarm Service Manager oversees service operations, manages teams, and coordinates client projects, requiring advanced certifications and leadership skills. In contrast, the Fire Alarm Technician focuses on installing, maintaining, and repairing fire alarm systems directly in the field. Both roles are essential in the fire safety industry but differ mainly in scope, responsibilities, and required credentials.

What cities in Georgia are hiring for Fire Alarm Service Manager jobs?

Cities in Georgia with the most Fire Alarm Service Manager job openings:

Infographic showing various Fire Alarm Service Manager job openings in Georgia as of August 2026, with employment types broken down into 1% As Needed, 72% Full Time, 17% Part Time, 7% Contract, and 3% Nights. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution.

Fire Alarm Service Technician

Savannah, GA • On-site

Pye Barker Fire and Safety LLC
See more jobs at Pye Barker Fire and Safety LLCexternal

$28/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 23 days ago

Job description

Make a difference, protect lives, and achieve your dreams. Build your career with the industry-leading fire, life safety and security company.

The Fire Alarm Service Technician is a role responsible for independently performing core technical functions related to the service of fire alarm systems. This position is capable of completing standard service and maintenance tasks without direct supervision. The technician applies industry knowledge, troubleshooting skills, and best practices to ensure systems are operating in compliance with applicable codes and standards.

Essential Duties & Responsibilities:

  • Perform maintenance and service of fire alarm systems independently.

  • Diagnose and troubleshoot system issues and implement corrective actions.

  • Complete standard service calls without direct supervision.

  • Interpret system drawings, specifications, and technical manuals.

  • Use hand tools and testing equipment to perform required tasks.

  • Ensure all work complies with applicable codes, standards, and company policies.

  • Accurately complete service reports, documentation, and inspection records.

  • Communicate effectively with customers, team members, and supervisors.

  • Identify potential system deficiencies and recommend corrective actions.

  • Maintain a clean and safe work environment on job sites.

  • Provide guidance and support to entry-level technicians as needed.

  • Travel to job sites as required.

  • Perform work in commercial, industrial, and construction environments.

  • Performs other duties as assigned by management.

  • Must be willing to perform maintenance, inspections and some small retrofits and installation of fire alarms.


Education/Qualifications:

  • High school diploma or equivalent required.

  • Minimum of 3+ years of experience in the fire and life safety industry as a technician.

  • NICET Level I or above preferred.

  • Strong understanding of fire alarm systems, components, and troubleshooting methods.

  • Experience with security systems and access control is a plus.

  • Experience with BDA systems are a plus.

  • Ability to work independently and manage assigned tasks.

  • Strong problem-solving and organizational skills.

  • Must be willing to be in a on-call rotation.

  • Must be available for some out of town work related jobs is required.

  • If Driving Role: Must have a clean driving record and active driver's license.


Other Duties:

  • Adheres to the Code of Conduct, Confidentiality Agreement, and Company Safety Policy.

  • Performs other duties as assigned by management.


Physical Requirements:

  • Ability to perform physical tasks including lifting, climbing ladders, and working in various environments.

  • Ability to lift 50+ pounds.

  • Exposure to varying conditions including heights, confined spaces, and active job sites.

  • Ability to stand, walk, bend, kneel, and reach for extended periods.

  • Work performed in commercial, industrial, and construction environments.

Pay:

  • $28+ per hour depending on certifications and experience.

  • Weekly pay.

  • Company take home vehicle.

Benefits and Perks:

  • Excellent pay

  • Medical, dental, vision

  • Company paid life insurance

  • Company paid short-term disability

  • 401K with employer match

  • Paid vacation and company holidays

  • Training and Career Development

  • Company vehicle (if job applicable)

  • Immediate qualification for theALL In Ownership Plan for all eligible full-time employees

Pye-Barker Fire & Safety is an Equal Opportunity Employer. All applicants will be considered for employment without regard to race, color, creed, religion, national origin, ancestry, citizenship status, age, sex, gender, pregnancy, sexual orientation, gender identity, gender expression, genetic information, disability, military service and veteran status, or any other characteristic protected by applicable law.

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