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As a Billing Professional, you will support billing operations by preparing, reviewing, and resolving billing activity that helps ensure accurate invoicing and timely revenue-related processing. You will work with finance, operations, and cross-functional business partners to support account maintenance, issue resolution, and billing accuracy. Your work helps strengthen operational consistency, client satisfaction, and the integrity of the order-to-cash process.

What you'll do:

• Prepare, review, and process billing transactions to support accurate invoicing and timely completion of billing activities.

• Analyze billing data, account details, and transaction records to identify discrepancies and resolve exceptions.

• Support recurring billing cycles, account maintenance, and adjustments in accordance with established procedures and deadlines.

• Partner with finance, operations, and internal business teams to research billing issues and ensure accurate account resolution.

• Maintain billing records, supporting documentation, and transaction details in accordance with internal controls and standard processes.

• Monitor billing activity and reporting to identify trends, reduce errors, and improve process consistency.

• Assist with audit requests, reporting support, and documentation related to billing operations and controls.

• Responsibilities listed are not intended to be all-inclusive and may be modified as necessary.

Experience you'll need to have:

• 2+ years of experience in billing, finance, accounting, order-to-cash, or related business operations supporting invoicing, account maintenance, and transaction processing.

• 2+ years of experience analyzing billing records, resolving discrepancies, and supporting recurring billing cycles or payment-related processes.

• Proficiency with Microsoft Excel including large data sets, Macros, V Look-up, and Pivot tables.

• Experience maintaining documentation and records to support billing accuracy, internal controls, and audit readiness.

• Bachelor's degree or higher in Accounting, Finance, Business, or related field or equivalent combination of education, related experience and/or military experience.

Experience that would be great to have:

• Experience supporting order-to-cash operations in a high-volume business environment (SAP, Oracle or similar)

• Experience working with billing systems, enterprise resource planning systems, or financial platforms.

• Experience partnering with internal teams to resolve billing exceptions and account issues.

• Experience supporting process improvement initiatives within billing or revenue operations.

How you'll work:

• This role is on-site Monday through Friday. Fiserv considers in-person collaboration to be an essential part of this role as in-person office experience helps you with your overall onboarding experience and leads to stronger productivity.

Sponsorship:

You must currently possess valid and unrestricted U.S. work authorization to be considered for this role. Individuals with temporary visas including, but not limited to, F-1 (OPT, CPT, STEM), H-1B, H-2, or TN, or any candidate requiring sponsorship, now or in the future, will not be considered for this role.

Benefits at Fiserv:

• Fuel Your Life program to support your physical, financial, social, and emotional well-being.

• Paid holidays and generous time away policies.

• No-cost mental health support through Employee Assistance Programs.

• Living Proof program to recognize your peers' extra effort with points redeemable for rewards.

• Eight Employee Resource Groups to foster a collaborative culture and expand your network.

• Unparalleled professional growth with training, development, and internal mobility opportunities.

• Medical, dental, vision, life, and disability insurance options available from day one.

• Retirement planning including 401k match and discounted shares with the Employee Stock Purchase Plan.

• Tuition assistance and reimbursement program.

• Paid parental and military leave.

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