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Financial Service Representative Jobs in Toronto, ON

A day in the life of a Financial Service Representative : * Build strong relationshipby welcoming and engaging customers in person, over the phone, and by email. * Demonstratecompassionandempathyfor ...

A day in the life of a Financial Service Representative : * Build strong relationshipby welcoming and engaging customers in person, over the phone, and by email. * Demonstratecompassionandempathyfor ...

A day in the life of a Financial Service Representative : * Build strong relationshipby welcoming and engaging customers in person, over the phone, and by email. * Demonstratecompassionandempathyfor ...

A day in the life of a Financial Service Representative : * Build strong relationshipby welcoming and engaging customers in person, over the phone, and by email. * Demonstratecompassionandempathyfor ...

A day in the life of a Financial Service Representative : * Build strong relationshipby welcoming and engaging customers in person, over the phone, and by email. * Demonstratecompassionandempathyfor ...

A day in the life of a Financial Service Representative : * Build strong relationshipby welcoming and engaging customers in person, over the phone, and by email. * Demonstratecompassionandempathyfor ...

A day in the life of a Financial Service Representative : * Build strong relationshipby welcoming and engaging customers in person, over the phone, and by email. * Demonstratecompassionandempathyfor ...

A day in the life of a Financial Service Representative : * Build strong relationshipby welcoming and engaging customers in person, over the phone, and by email. * Demonstratecompassionandempathyfor ...

A day in the life of a Financial Service Representative : * Build strong relationshipby welcoming and engaging customers in person, over the phone, and by email. * Demonstratecompassionandempathyfor ...

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Financial Service Representative information

See Toronto, ON salary details

$7

$23

$57

How much do financial service representative jobs pay per hour?

As of Aug 23, 2026, the average hourly pay for financial service representative in Toronto, ON is $23.65, according to ZipRecruiter salary data. Most workers in this role earn between $15.37 and $24.78 per hour, depending on experience, location, and employer.

What is a financial service representative?

A Financial Service Representative (FSR) is a banking or financial professional who assists clients with a variety of financial products and services, such as opening accounts, processing transactions, offering advice on investments, and resolving customer inquiries. They often work in banks, credit unions, or other financial institutions and serve as the primary point of contact for customers seeking assistance with their finances. FSRs need strong communication skills, attention to detail, and a thorough understanding of financial products and regulations. Their goal is to help clients manage their financial needs efficiently and securely.

What is a financial service representative?

A financial service representative is a person that works for an investment bank or other financial institution. As a financial service representative, your duties revolve around selling a wide variety of financial products and services. Some of these financial products include lines of credit, credit cards, bank accounts, and investment services. You must have significant customer service experience and a good combination of sales skills and financial knowledge in order to be able to match financial products and services with each customer’s needs. Many financial service representatives work on commission.

What are the key skills and qualifications needed to thrive as a financial service representative, and why are they important?

To thrive as a Financial Service Representative, you need a solid understanding of financial products, customer service, and basic accounting or banking principles, typically supported by a relevant degree or banking experience. Proficiency with financial software systems, customer relationship management (CRM) tools, and sometimes licensing such as FINRA Series 6 or 63 may be required. Strong interpersonal skills, active listening, and problem-solving abilities are crucial for building trust with clients and addressing their financial needs. These competencies ensure you can effectively serve customers, comply with regulations, and contribute to the organization's reputation and growth.

What are some typical challenges financial service representatives face when working with clients, and how can they overcome them?

Financial Service Representatives often encounter challenges such as explaining complex financial products to clients with varying levels of financial literacy, meeting sales or service targets, and managing multiple client relationships simultaneously. Overcoming these challenges involves developing strong communication skills, staying updated on financial products and regulations, and using organizational tools to manage workloads efficiently. Proactively building trust with clients and seeking mentorship from experienced colleagues can also help representatives navigate difficult situations and achieve their goals.

What is the difference between Financial Service Representative vs Customer Service Representative?

AspectFinancial Service RepresentativeCustomer Service Representative
CredentialsTypically requires FINRA licenses, financial certifications, or relevant experienceNo specific financial credentials required
Work EnvironmentBank branches, financial institutions, investment firmsRetail stores, call centers, service desks
Employer & IndustryFinancial services, banking, investment companiesRetail, telecommunications, service industries
Primary FocusProviding financial advice, selling financial products, account managementHandling customer inquiries, resolving issues, providing product info

Financial Service Representatives focus on financial products and services, often requiring specific licenses and working within financial institutions. Customer Service Representatives handle general customer inquiries across various industries. While both roles involve client interaction, their responsibilities and required credentials differ significantly.

Is it easy to become a financial service representative?

Becoming a financial service representative typically requires a high school diploma or equivalent, and some employers prefer candidates with customer service experience or knowledge of financial products. Many positions do not require advanced degrees, but obtaining relevant certifications or licenses, such as the Series 6 or 63, can improve job prospects. The role often involves on-the-job training and developing strong communication skills.

What job categories do people searching Financial Service Representative jobs in Toronto, ON look for?

The top searched job categories for Financial Service Representative jobs in Toronto, ON are:

Infographic showing various Financial Service Representative job openings in Toronto, ON as of August 2026, with employment types broken down into 1% As Needed, 80% Full Time, 16% Part Time, and 3% Contract. Highlights an 87% Physical, 4% Hybrid, and 9% Remote job distribution, with an average salary of $49,196 per year, or $23.7 per hour.

Financial Service Representative

goeasy

Toronto, ON • On-site

$19 - $20/hr

Full-time

Medical, PTO

Re-posted 29 days ago


Job description

Join easyfinancial, the consumer lending driver behind goeasy's rapid growth. Atgoeasy, our people and culture are at the heart of everything we do, and we're proud to be recognized for it. We've earned prestigious accolades including being named one of Canada's Top Growing Companies, certified as a Great Place to Work, and recognized among the Best Workplaces for Women and for having one of the Most Trusted Executive Teams, and included on TIME Magazine's 2025 list of Canada's Best Companies. These honors reflect our commitment to fostering an inclusive, high-performance culture where talent thrives, and innovation drives us forward. 

As one of Canada's leading alternative consumer lenders, easyfinancial is on a mission to redefine access to credit. Since day one, we've been helping Canadians break through financial barriers and take control of their futures. When traditional banks say no, we say there's another way - offering real solutions, real relief, and a real second chance. Our vision? A path to a better tomorrow - starting today. 

A day in the life of a Financial Service Representative

  • Build strong relationshipby welcoming and engaging customers in person, over the phone, and by email.
  • Demonstratecompassionandempathyfor our customers by understanding their situation and needs and matching them to a suitable financial product.
  • Educate and empowercustomers to achieve their financial goals through building their credit.
  • Capitalizeon financial cross-sales and add-on products.
  • Managecollectionsactivities for all past due financial accounts.
  • Secureall required information to fulfill customer applications for products and services with strong attention to detail.

What we are looking for

  • Excellent communicator who is people and results-oriented, looking to drive sales and increase customer satisfaction. 
  • Experience in a customer-facing environment and comfortable interacting with customers over the phone. 
  • Strong objection handling and negotiation skills. 
  • Financially motivated sales representatives who thrive in fast-paced and competitive environments. 
  • Able to pass background checks (criminal, employment, and credit). 
  • Must be legally eligible to work in Canada on a full-time basis at the time of application; we are not able to provide sponsorship.

Why work with us?   

  • Leverage our RRSP match and Employee Share Purchase Plan programs. 
  • Employee discounts on furniture, electronics, and appliances. 
  • Access 24/7 healthcare with Virtual Doctor Appointments. 
  • Personalize your benefits with a customizable package including options for 100% coverage. 
  • Internal development training programs and platforms including job-specific training, career coaching, leadership excellence, mentorship, and many others. 
  • Celebrate properly, with your birthday off PAID! Along with paid vacation and personal days. 
  • For complete picture of total rewards, please click here.

We are offering $19.00 - $20.00/hour CAD for this role, plus the opportunity to earn monthly bonuses.

We're committed to attracting and rewarding top talent. Our compensation ranges are thoughtfully designed to reflect market competitiveness, internal equity, and the experience and impact each candidate brings to the role.

At goeasy, we believe transparency fosters trust - and that rewarding performance with fair, competitive pay and meaningful growth opportunities is key to our success.

Should your total compensation expectations fall above the posted range, we still encourage you to apply. If selected for an interview, you'll have the opportunity to discuss this with our recruitment team, as there may be flexibility based on your background and overall fit.

This posting is for an existing vacancy within our team.

Diversity, Inclusion, and Equal Opportunity Employment

At goeasy, we believe that we can only be the best when people are able to bring their best selves to work every day. goeasy is committed to an inclusive, equitable and accessible workplace. By learning from each other's differences, we gain strength through our people and our perspectives. As an equal opportunity employer, we are committed to providing accommodations (including accessible meeting rooms, captioning for virtual interviews, etc.) to help us remove barriers so that you can participate throughout the interview process. Please let the talent acquisition team know if you require an accommodation during any aspect of the recruitment process and we will work with you to address your needs. 

Additional Information: All candidates considered for hire must successfully pass a criminal background check, credit check, and validation of their work experience to qualify for hire. 

We thank all interested applicants; however, we will only be contacting those for interview who possess the skills and qualifications outlined above. 

Employment Type: EFS - FSR