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Financial Service Associate Jobs in Rochester, NY

Five Star Bank

Service Associate

Brockport, NY

$14.50 - $19.50/hr

As a Service Associate, you'll be the welcoming face of our branch, providing exceptional service ... Oversee cash drawers, reconcile transactions, and ensure secure handling of cash and financial ...

Five Star Bank - California

Service Associate

Brockport, NY · On-site

$14.50 - $19.50/hr

Service Associate (Bank Teller) At Five Star Bank, we believe in more than just banking we believe ... Oversee cash drawers, reconcile transactions, and ensure secure handling of cash and financial ...

Brighton Securities

Client Service Associate

Rochester, NY · On-site

$14.25 - $19.75/hr

... a Client Service Associate (CSA), you can make an immediate, positive impact on our client ... Your support of an assigned Financial Advisor(s) includes administrative requests (originating from ...

Brighton Securities

Client Service Associate

Rochester, NY

$14.25 - $19.75/hr

... a Client Service Associate (CSA), you can make an immediate, positive impact on our client ... Your support of an assigned Financial Advisor(s) includes administrative requests (originating from ...

ConServe

Customer Service Associate

Fairport, NY · Remote

$13.75 - $19/hr

Customer Service Associate This is a work from home opportunity and this position does not have a ... Obtain information from consumers to determine current financial situation and solutions.

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Financial Service Associate information

See Rochester, NY salary details

$13

$31

$67

How much do financial service associate jobs pay per hour?

As of Jun 4, 2026, the average hourly pay for financial service associate in Rochester, NY is $31.73, according to ZipRecruiter salary data. Most workers in this role earn between $20.53 and $34.13 per hour, depending on experience, location, and employer.

What is the difference between Financial Service Associate vs Financial Advisor?

AspectFinancial Service AssociateFinancial Advisor
CredentialsTypically requires FINRA Series 6 or 7, and possibly a state licenseOften requires Series 7, Series 66, and relevant certifications like CFP
Work EnvironmentBank branches, financial institutions, customer service settingsIndependent or firm-based, client-facing, advisory settings
Employer & IndustryBanks, credit unions, financial service firmsFinancial planning firms, wealth management companies
Primary FocusSupporting financial transactions, customer service, product salesProviding personalized financial planning and investment advice

The main difference is that a Financial Service Associate primarily supports banking operations and customer service, while a Financial Advisor offers personalized financial planning and investment advice. Both roles require relevant licenses, but Financial Advisors typically have more advanced certifications and a broader scope of client interaction.

What cities near Rochester, NY are hiring for Financial Service Associate jobs? Cities near Rochester, NY with the most Financial Service Associate job openings:
Financial Service Associate jobs near you
Infographic showing various Financial Service Associate job openings in Rochester, NY as of May 2026, with employment types broken down into 61% Full Time, 33% Part Time, and 6% Temporary. Highlights an 94% In-person, and 6% Hybrid job distribution, with an average salary of $65,997 per year, or $31.7 per hour.
Service Associate

Service Associate

Five Star Bank

Brockport, NY

$14.50 - $19.50/hr

Other

Posted 17 days ago

Five Star Bank (New York) rating

6.5

Company rating: 6.5 out of 10

Based on 7 frontline employees who took The Breakroom Quiz

120th of 141 rated banks

Job description

Join the Five Star Bank Team as a Service Associate (Bank Teller)
At Five Star Bank, we believe in more than just banking - we believe in building lasting relationships and making a positive impact in the communities we serve. As a Service Associate, you'll be the welcoming face of our branch, providing exceptional service while embodying our HEART values. This role offers a clear path for career growth and professional development, helping you build a rewarding future with Five Star Bank.
What You'll Do
  • Deliver Exceptional Service: Greet customers warmly and assist with routine banking transactions such as deposits, withdrawals, and payments with accuracy and care.
  • Manage Cash Handling: Oversee cash drawers, reconcile transactions, and ensure secure handling of cash and financial instruments.
  • Promote Digital Banking: Educate customers on self-service tools including mobile banking, ATMs, and online banking, empowering them to manage their finances with ease.
  • Connect Customers to Solutions: Identify service needs and refer customers to Sales & Service Associates or Relationship Bankers for complex solutions.
  • Support Branch Operations: Assist with operational duties including vault balancing, ATM servicing, night drop, and ensuring branch readiness.
  • Professional Communication: Answer incoming calls and greet walk-ins professionally and efficiently.
  • Maintain Compliance: Adhere to all regulatory, security, and audit standards.
  • Stay Informed: Participate in branch meetings and maintain working knowledge of current promotions and bank services.
What We're Looking For
  • High School Diploma or GED required.
  • At least 1 year of customer service or cash handling experience.
  • Exceptional attention to detail, time management, and communication skills.
  • Comfortable navigating digital platforms and multitasking in a fast-paced environment.
  • A collaborative team player who's eager to learn, puts customers first and enjoys creating positive experiences.
Physical Requirements
  • Ability to stand for prolonged periods.
  • Ability to lift between 1-10 lbs regularly, occasionally up to 30 lbs.
  • Ability to travel between office locations as needed.
  • Extensive computer and phone usage.
  • Ability to perform repetitive motions.
Schedule
  • Branch schedules vary to meet customer needs, including a rotating Saturday shift from 9:00 AM to 12:00 PM. Evening hours may also be required based on branch needs.
  • May involve occasional travel to nearby branch locations based on staffing needs.
Why Five Star Bank
  • Community Commitment: Make a difference through programs like Work of Heart week, where associates volunteer with local organizations.
  • Career Growth: Clear advancement opportunities into roles such as Sales & Service Associate and Relationship Banker.
  • Stability: Being in business for over 200 years.

Ready to make a difference? Apply today and be part of a team that values service, community, and growth.
The expected rate of pay for this position is shown above. Compensation offers are based on a wide range of factors including relevant skills, training, experience, education and, where applicable, licenses or certifications obtained. Market and organizational factors are also considered. In addition to your base rate of pay and a competitive benefits package, successful candidates may be eligible to receive cash or equity-based incentives based on the role and performance.

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