Finance Associate Jobs in Phoenix, AZ (NOW HIRING)

The onsite Finance Associate in the Sierra Auction business unit plays a critical role in supporting end-to-end financial operations, including payment processing, collections, reporting, and customer account management. This position ensures the accurate and timely application of payments, resolution of billing discrepancies, and maintenance of financial records in support of auction operations.

Serving as a key liaison between customers, operations, and accounting, the Finance Associate delivers a high level of customer service while safeguarding the integrity of financial transactions. The role supports business performance by mitigating financial risk, ensuring compliance with tax and regulatory requirements, and contributing to accurate daily, weekly, and monthly sales reporting.

Education/ Experience:

• High School Diploma/GED preferred 
• 2+ retail cash handling experience preferred

Skills and Ability:

• Excellent written and verbal communication skills required; bilingual preferred (English/Spanish)
• Superior attention to detail
• Must possess excellent organizational skills; detail-orientated with ability to quickly switch between tasks
• Microsoft Office skills required, including Excel skills; advanced skills preferred
• Familiarity with Arizona Tax laws/paperwork requirements preferred
• Ability to work well in a team environment and independently
• Ability to deal with difficult situations, including difficult customers
• Ability to work in a fast-paced environment and multi-task
• Trustworthy, honest, customer-centric individuals with the desire to work hard to support common goals
• Demonstrate a high degree of accuracy and productivity
• Familiar with and capable of operating standard office equipment (photocopier, facsimile machine, personal computer, adding machine, stapler, 3-hole punch, etc.)

Work Conditions/ Physical Demands:

• This position is performed inside an office/warehouse environment and requires regular physical activity. Essential functions include standing, walking, bending, lifting, and carrying materials weighing up to 50 pounds. The role may involve repetitive motions, exposure to varying weather conditions, and walking in uneven terrain.
• This positions in onsite, Monday Friday, 7:30am-4:00pm.

Travel: 

• Travel is not required for this position (0%).

Pay & Benefits:

Compensation is determined by various factors such as location, education, knowledge, skills, competencies, and experience, as well as internal and external equity and organizational needs. Additionally, this role is eligible for an annual discretionary bonus.

The salary range for this position is $19.20 to $23 hourly.  The posted range reflects our national average range for the job. We may ultimately pay more or less than the published range based on the factors mentioned above. This range may be modified in the future.

At Liquidity Services, we provide a comprehensive benefits package that supports our employees' well-being and provides growth opportunities and career development. Our offerings include:

• Competitive wages
• Healthcare (medical, dental, vision, prescription drugs, FSAs)
• 401(k) plan
• Paid time off (PTO) and holidays
• Paid parental leave
• Life and disability insurance
• Employee Assistance Program (EAP)
• Professional development and tuition assistance

Disclaimer: The above statements are intended to describe the general nature and level of work being performed. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified. Liquidity Services Inc. reserves the right to modify position duties at any time due to business necessity.

Liquidity Services is an Equal Opportunity Employer.

• Generate and distribute accurate invoices to customers in a timely manner

• Apply and reconcile payments across multiple payment sources with a high degree of accuracy

• Review prior-day payment activity to validate correct application and identify discrepancies

• Resolve invoicing issues, payment discrepancies, and account variances in a timely and professional manner 

• Proactively manage outstanding receivables by contacting customers to resolve unpaid invoices and secure payment

• Negotiate resolution options for unpaid items to support revenue recovery and minimize financial loss

• Process refunds and ensure accurate documentation to support audit and compliance requirements 

• Respond to inbound customer inquiries (phone, email, and in-person) with professionalism and urgency

• Provide clear guidance and resolution on billing, payments, and account-related concerns

• Review and approve customer registrations to ensure accuracy and compliance with company standards 

• Determine applicable tax liabilities on invoices and ensure required documentation is collected and maintained

• Mitigate financial risk by reviewing high-value transactions and identifying potential fraud indicators

• Maintain accurate records and supporting documentation for audit readiness and internal controls

• Support accurate financial reporting by maintaining up-to-date sales data for daily, weekly, and monthly reporting

• Reconcile merchant accounts and incoming buyer cash receipts to ensure financial accuracy and completeness

• Identify and escalate discrepancies to ensure timely resolution

• Maintain petty cash and prepare monthly reporting

• Complete new supplier set up in accounting systems, ensuring accuracy and compliance with internal requirements

• Perform other duties as assigned to support business operations and team objectives