Job File Coordinator
Perform all job file coordinator tasks related to customer calls, job monitoring, tracking, coordination, and audits of jobs. Create preliminary estimates and job file backup. Perform general office duties, such as drafting correspondence, filing, and creating reports.
Monitor job file status and job file audit status
Maintain job file WIPs
Monitor and ensure client requirements are followed
Review and validate initial field documentation
Create preliminary estimate
Daily job file coordination, including preparing job file reports, performing job file backup, and completing job file audit process
Maintain internal and external communications
Complete and review job file documentation for final upload and the audit process
Perform job close-out
2+ year(s) of administrative or office-related experience and business experience
Experience in the commercial cleaning and restoration or insurance/service industry is desired
Experience with writing estimates, job file processes, and quality assurance, a plus
Outstanding written and verbal communication skills, including proper pronunciation and grammar, and a consistently courteous and professional tone of voice at all times
Ability to remain calm and professional during tense or stressful situations
Excellent organizational skills and strong attention to detail
Very self-motivated and goal-oriented
Capability to work in a fast-paced, team-oriented office environment
Proficiency in Microsoft Office (i.e. Outlook, Word, Excel)
Ability to learn new software, including Xactimate and proprietary software
Minimum of HSD/GED, Associates/bachelor's degree preferred
Ability to successfully complete a background check subject to applicable law
Compensation: $16.00 - $18.00 per hour
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.