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Field Systems Engineer Jobs (NOW HIRING)

DHL eCommerce

Field Systems Engineer

Hebron, KY · On-site

Job Brief Field Systems Engineer works independently to provide enterprise-level assistance to our customers. You will diagnose and troubleshoot software and hardware problems and help our customers ...

Viken Detection

Field Systems Engineer

Burlington, MA · On-site

$95K - $120K/yr

We are seeking a highly motivated Field Systems Engineer to support the deployment, troubleshooting, integration, and performance of our advanced detection systems. This role serves as a key ...

TAR

Field Systems Engineer

San Francisco, CA · On-site

As Field Systems Engineer, you are the first line of technical response for those robots in the field: you deploy them, get them running to spec, and diagnose whatever goes wrong across mechanical ...

Shield

L2 Field Systems Engineer

Morristown, NJ · On-site

$70K - $85K/yr

L2 Field Systems Engineer Department: Managed Services Employment Type: Full Time Location: Exigent - Morristown, New Jersey Compensation: $70,000 - $85,000 / year Description About Exigent Exigent ...

F3 Design

L2 Field Systems Engineer

Morristown, NJ · On-site

$70K - $85K/yr

L2 Field Systems Engineer Department: Managed Services Employment Type: Full Time Location: Exigent - Morristown, New Jersey Compensation: $70,000 - $85,000 / year DescriptionAbout Exigent Exigent is ...

Exigent

L2 Field Systems Engineer

Morristown, NJ · Remote

$70K - $85K/yr

For more details about our services, offerings, and leadership team, please see About the Role We are seeking an experienced MSP Field Systems Engineer - Level 2 who combines strong technical ...

CACI

Field Systems Engineer (Radar/C-UAS)

Sterling, VA

$94K - $198K/yr

Field Systems Engineer (Radar/C-UAS) Job Category: Engineering Time Type: Full time Minimum Clearance Required to Start: None Employee Type: Regular Percentage of Travel Required: Up to 50% Type of ...

Peopletec

IT Field System Engineer

El Paso, TX · On-site

As a Field Systems Engineer, you will monitor and respond to service requests to also include the maintenance of public announcement systems, wall mounting of displays, and other various installation ...

New

Peopletec

IT Field System Engineer

El Paso, TX

As a Field Systems Engineer, you will monitor and respond to service requests to also include the maintenance of public announcement systems, wall mounting of displays, and other various installation ...

New

NCW

Portage, IN - Field System Engineer

Portage, IN

$65K - $95K/yr

Field Systems Engineer Portage, Indiana We are a process automation solutions provider. We design, build, program, and implement control systems, primarily in support of the metals producing and ...

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Field Systems Engineer information

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$15

$34

$54

How much do field systems engineer jobs pay per hour?

As of Sep 12, 2026, the average hourly pay for field systems engineer in the United States is $34.09, according to ZipRecruiter salary data. Most workers in this role earn between $24.04 and $40.87 per hour, depending on experience, location, and employer.

What is a field systems engineer?

Field Systems Engineers are technical professionals who install, maintain, and troubleshoot complex systems and equipment at customer sites or in the field. They work with a variety of technologies, such as IT networks, industrial machinery, or specialized equipment, ensuring that systems operate efficiently and meet client requirements. Their role often involves travel, hands-on problem-solving, and direct interaction with customers to provide technical support and training.

What are some typical challenges a field systems engineer might face while working onsite, and how can these be addressed?

Field Systems Engineers often encounter challenges such as adapting to diverse technical environments, troubleshooting unexpected equipment issues, and communicating effectively with clients who may have varying levels of technical knowledge. Flexibility and strong problem-solving skills are essential for navigating unique onsite situations. Building solid relationships with both clients and internal teams can also help ensure successful project outcomes and smooth escalation of complex issues.

What are the key skills and qualifications needed to thrive as a field systems engineer, and why are they important?

To thrive as a Field Systems Engineer, you need a strong background in systems engineering, troubleshooting, and electronics, typically supported by a degree in engineering or a related field. Familiarity with network configuration tools, diagnostic software, and certifications such as CompTIA Network+ or Cisco CCNA are commonly required. Excellent problem-solving abilities, customer service orientation, and effective communication set top performers apart in this role. These skills ensure that complex technical systems are installed, maintained, and repaired efficiently while meeting client needs and minimizing downtime.

What is the difference between Field Systems Engineer vs Network Engineer?

AspectField Systems EngineerNetwork Engineer
CredentialsBachelor's in Engineering, certifications like Cisco CCNA or CompTIA Network+Bachelor's in Computer Science or related, certifications like Cisco CCNA or CCNP
Work EnvironmentOn-site, client locations, fieldworkOffice-based, data centers, network operation centers
Industry UsageTelecommunications, technology, utilitiesIT, telecommunications, enterprise networks
Job FocusDeploying, maintaining, troubleshooting hardware and systems in the fieldDesigning, implementing, managing network infrastructure

Both roles require networking certifications and involve working with network hardware. However, the Field Systems Engineer focuses on on-site deployment and support of systems, while the Network Engineer concentrates on designing and managing network infrastructure in more controlled environments.

What states have the most Field Systems Engineer jobs?

States with the most job openings for Field Systems Engineer jobs include:

What are popular job titles related to Field Systems Engineer jobs?

For Field Systems Engineer jobs, the most frequently searched job titles are:

Field Systems Engineer jobs near you
Infographic showing various Field Systems Engineer job openings in the United States as of August 2026, with employment types broken down into 86% Full Time, 9% Part Time, 4% Contract, and 1% Nights. Highlights an 86% Physical, 2% Hybrid, and 12% Remote job distribution, with an average salary of $70,911 per year, or $34.1 per hour.

Field Systems Engineer

Hebron, KY • On-site

DHL eCommerce
Transportation and Warehousing • 10K+ employees
Learn more about DHL eCommerceexternal

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

This job post has expired today. Applications are no longer accepted.

DHL rating

6.9

Company rating: 6.9 out of 10

Based on 327 frontline employees who took The Breakroom Quiz

Job description

Job Brief
Field Systems Engineer works independently to provide enterprise-level assistance to our customers. You will diagnose and troubleshoot software and hardware problems and help our customers install applications and programs.
At DHL, our people are our greatest asset! Everyone's contribution drives us to be the world's #1 logistics company.
Certified as a Great Place to Work, we're dedicated to fostering a positive, collaborative, and supportive environment for all. Our commitment and engagement with Our People ensure we continuously build a workplace we're all proud of. Plus, with competitive compensation and exceptional perks, we make sure your personal life shines just as brightly as your career.
SUMMARY:
The Field Systems Engineer provides enterprise-level technical support to DHL eCommerce Solutions employees and operations. This position serves as the primary onsite IT resource for a major distribution center hub and may also support assigned remote sites.
Working independently, the Field Systems Engineer diagnoses and resolves hardware, software, operating-system, and network-related issues. Responsibilities include installing and configuring applications and equipment, supporting Windows and Android devices, troubleshooting network connectivity, and using remote-support tools to provide timely assistance. The position also coordinates with centralized IT teams and approved vendors to maintain reliable IT systems, minimize operational interruptions, and ensure a high level of customer service.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
  • Serve as the primary IT point of contact across multiple sites, providing exceptional customer service and ensuring that critical IT systems remain fully operational.
  • Independently troubleshoot and resolve hardware, software, connectivity, and end-user issues through the incident-management system.
  • Install, replace, configure, and support:
    • Windows desktops and laptops
    • Label printers
    • Handheld scanners
    • Microsoft Office applications
    • Android devices
    • Mobile device management solutions
  • Related peripherals and operational equipment
  • Consult with customers regarding end-user computing, desktop systems, and software applications.
  • Resolve complex or less-defined technical issues and escalated service requests.
  • Coordinate with centralized IT global teams and authorized vendors to resolve incidents and restore services.
  • Perform maintenance and support activities involving IT utilities, peripherals, and network hardware.
  • Provide second-tier technical support to internal and external customers.
  • Document customer contacts, troubleshooting activities, issues, resolutions, and follow-up actions in the incident management system.
  • Meet or exceed established service-level agreements and properly escalate unresolved technical issues.
  • Maintain and expand technical and industry knowledge through training, technical documentation, and independent research.
  • Provide input regarding new applications, features, equipment, usability, and long-term supportability.
  • Develop and submit proposed solutions and knowledge-based articles for internal and external documentation.
  • Serve as a subject-matter expert for site-related IT issues and operational technology requirements.
  • Test and approve new equipment and develop standard hardware specifications for enterprise deployments.
  • Coordinate the distribution and deployment of IT equipment throughout the organization.
  • Support IT Procurement with equipment approvals, hardware requirements, inventory control, and asset-management activities.
  • Travel to assigned sites to evaluate IT readiness and preparedness for peak-season operations.
  • Support distribution-center moves, expansions, new-site installations, and technology-deployment activities.
  • Perform additional duties as assigned.
  • Log service tickets, write detailed incidents reports, and maintain asset configurations.

EDUCATION AND EXPERIENCE REQUIRED:
  • Bachelor's degree in information technology or a related field, or an equivalent combination of education and experience supporting Microsoft desktop technologies.
  • 2+ years of experience providing PC technician, field services, or desktop-support services.
  • In-depth knowledge of hardware and software installation, configuration, troubleshooting, maintenance, and resolution of Windows desktop-related issues.
  • Experience with or knowledge of the following technologies is preferred:
    • Windows system imaging and deployment
    • Lenovo, Dell, and HP hardware platforms
    • Service-desk and incident-management software
    • Remote-support and remote-control utilities
    • Microsoft Active Directory
    • Microsoft Group Policy
    • TCP/IP networking
    • Android operating systems
    • Mobile device management platforms (SOTI, Zebra)

REQUIREMENTS/SKILLS:
  • Ability to work independently, manage site expectations, prioritize competing requests, and complete assignments with limited supervision.
  • Ability to troubleshoot technical problems and escalate unresolved issues to the appropriate support level.
  • Demonstrated ability to provide a high level of customer service, meet or exceed service-level agreements, and collaborate effectively in a team environment.
  • Strong written and verbal communication skills, with the ability to communicate technical information effectively to employees at multiple organizational levels.
  • Microsoft, Cisco, or CompTIA certifications are preferred but not required.
  • PowerShell scripting experience is helpful but not required.

PHYSICAL DEMANDS:
  • Ability to move and lift technical equipment weighing up to 50 pounds.
  • Ability to crouch, bend, kneel, reach, and work in confined areas when installing or connecting technical equipment.
  • Work is performed in both office and distribution-center environments.
  • The distribution-center environment may include variations in temperature and humidity, as well as exposure to noise, dust, fumes, and other warehouse-related conditions.
  • Travel of up to 10% may be required to support assigned remote sites, site-readiness audits, equipment deployments, peak-season preparation, facility moves, and new-site installations.

As a leading logistics company in one of the fastest growing industries, at DHL eCommerce, we offer our employees, and their dependents benefits and incentives to make them successful at work and home.
  • Competitive Pay
  • Bonus Programs
  • Retirement Savings - 401k with company match
  • Medical, Dental, Vision, Well-being programs
  • FSA/HSA availability
  • Tuition Reimbursement
  • Paid Time Off including vacation and sick time
  • Company Paid Holidays and Floating Holidays
  • Paid Parental Leave
  • Employee Discount Program
  • Employee Assistance & Work Life Program
  • Short Term and Long-Term Disability
  • Life Insurance

We are committed to equal opportunity and reject any forms of discrimination. The basis for employee selection at DHL Group is qualification, performance, skills and experience.
Equal Opportunity Employer - Veterans/Disability

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About DHL

Sourced by ZipRecruiter

When Adrian Dalsey, Larry Hillblom and Robert Lynn founded DHL in 1969, they didn’t know they would revolutionize the world of logistics. Today, DHL is the world’s leading logistics company. Our 600,000 people in over 220 countries and territories work every day to help you cross borders, reach new markets and grow your business. Or simply send a letter to your loved ones.

Industry

Transportation and warehousing and personal services

Company size

10,000+ Employees

Headquarters location

Plantation, FL, US

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