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Field Service Technical Support Engineer Jobs in Inkster, MI

Field Service Engineer

Sterling Heights, MI ยท On-site

$90K - $110K/yr

Acts as a customer-facing technical lead, supporting R&D-related projects and managing customer ... testing, or field service Strong understanding of electronics and ability to read schematics ...

Provide service and support during field visits for customer equipment. * Manage onโ€‘site ... Diagnose technical problems and determine proper solutions to achieve customer satisfaction.

Provide on-site technical/remote assistance to help troubleshoot and repair equipment. Perform ... Work closely with 2nd Level Support to ensure local install base is maintained to company standards.

As a Field Service Engineer, you will be responsible for providing service and support during field ... Provide on-site technical/remote assistance to help troubleshoot and repair equipment. * Perform ...

As a Field Service Engineer, you will be responsible for providing service and support during field ... Provide on-site technical/remote assistance to help troubleshoot and repair equipment. * Perform ...

As a Field Service Engineer, you will be responsible for providing service and support during field ... You will manage all on-site installation, repair, maintenance, diagnosing technical problems and ...

... service enhancements. Customer Support Engineers play a pivotal role in building and nurturing ... Serve as the primary technical point of contact for prospects, customers, integrators, and channel ...

Technical Support Team Lead __ As a Variable Frequency Drive (VFD) Support Specialist, you will be ... Collaborate with engineering, field service, sales, and product teams to resolve complex technical ...

Company Description In 1966, Designeers Midwest began providing technical contract employee support ... Over the decades, we have expanded our employment services and territory but our goal has remained ...

Showing results 41-60

Field Service Technical Support Engineer information

See Inkster, MI salary details

$9

$27

$49

How much do field service technical support engineer jobs pay per hour?

As of Sep 10, 2026, the average hourly pay for field service technical support engineer in Inkster, MI is $27.26, according to ZipRecruiter salary data. Most workers in this role earn between $19.57 and $34.18 per hour, depending on experience, location, and employer.

What does a field service technical support engineer do?

A Field Service Technical Support Engineer is responsible for installing, maintaining, and repairing technical equipment at customer sites. They troubleshoot issues, provide technical support, and ensure that systems are functioning optimally. Their role often involves traveling to different locations, interacting directly with customers, and delivering hands-on solutions to complex technical problems. They also may provide training and guidance to customers on equipment usage and best practices.

What are the key skills and qualifications needed to thrive as a field service technical support engineer?

To thrive as a Field Service Technical Support Engineer, you need a solid background in electronics, mechanical systems, troubleshooting, and a relevant degree or technical certification. Familiarity with diagnostic tools, remote support software, and industry-specific hardware or software platforms is typically necessary. Exceptional communication, customer service, and problem-solving skills help you effectively resolve client issues on-site or remotely. These competencies ensure timely, accurate solutions and strong client relationships, which are vital for customer satisfaction and business success.

How does a field service technical support engineer typically collaborate with customers and internal teams during service calls?

Field Service Technical Support Engineers work closely with customers to diagnose and resolve technical issues on-site, often acting as the primary point of contact during service visits. They also coordinate with internal engineering, product, and support teams to escalate complex problems and relay customer feedback. Effective communication and documentation are crucial, as engineers must clearly explain technical solutions to non-technical users while ensuring all service activities are logged and reported back to their organization. This collaborative approach helps maintain high customer satisfaction and continuous product improvement.

What is the difference between Field Service Technical Support Engineer vs Network Support Technician?

AspectField Service Technical Support EngineerNetwork Support Technician
CertificationsTypically CompTIA A+, Network+, Cisco CCNAOften CompTIA Network+, Cisco CCNA
Work EnvironmentOn-site customer locations, field serviceData centers, office environments, remote troubleshooting
Industry UsageManufacturing, telecommunications, IT servicesIT, telecommunications, enterprise networks
Job FocusHardware installation, troubleshooting, repairsNetwork configuration, maintenance, troubleshooting

While both roles involve technical support and troubleshooting, the Field Service Technical Support Engineer primarily focuses on hardware and on-site service, whereas the Network Support Technician specializes in network systems and remote or on-site network troubleshooting. The choice depends on whether the role emphasizes hardware fieldwork or network infrastructure management.

Field Service Engineer

Sterling Heights, MI โ€ข On-site

Distro
Software Developmentย โ€ขย 1 - 10 employees

$90K - $110K/yr

Full-time

Re-posted 4 days ago


Job description

Position Summary Responsible for integration, testing, deployment, and field support of multidisciplinary systems (mechanical, electrical, and software). Acts as a customer-facing technical lead, supporting R&D-related projects and managing customer interactions throughout deployment and operation.
Essential Duties and Responsibilities Lead customer-facing technical activities, acting as a focal point between R&D/Operation and the customer Perform installation, integration, and commissioning of systems at customer sites (domestic and international) Provide on-site technical support, troubleshooting, and system repair Manage and execute in-house repairs and maintenance activities Conduct system testing (functional, communication, software, and hardware) Deliver system demonstrations and operational training to customers Prepare reports, document faults, and provide feedback to R&D teams Support deployment, upgrades, and operational activities in the field
This role requires to travel to Israel for 5-8 days for training as most of the equipment, engineering activities, and subject matter experts are currently located in Israel. In the future, this requirement may no longer be necessary as capabilities are established locally.
Knowledge, Skills & Abilities Strong problem-solving and system-level thinking Ability to work independently and under pressure Customer-oriented mindset with project ownership High sense of responsibility
Education & Experience 2-5 years of experience in system integration, testing, or field service Strong understanding of electronics and ability to read schematics Experience with communication protocols (TCP/IP, RS232/RS485) Understanding of mechanical systems Experience with test equipment (multimeter, oscilloscope - advantage) Experience with Embedded systems / Linux - advantage High-level English (spoken and written) Willingness to travel internationally
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$90,000 - $110,000 a year
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