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Field Service Technical Support Engineer Jobs in Michigan

Mahr Inc.

Field Service Supervisor

Wixom, MI

We have an exciting opportunity for a FIELD SERVICE SUPERVISOR to support and lead a team of Field Service Engineers throughout the US and Canada. This position serves as a technical and people ...

Nordsonhcm

The Nordson PPS Field Service Engineer provides on-site technical support for Nordson Polymer Processing Systems equipment across customer locations. This role supports installation, startup ...

Epitec

EV Charging Engineer

Warren, MI · On-site

$32 - $40/hr

... field service engineering, product support, or a related technical role. * Experience with ... diagnostic logs, telemetry platforms, remote monitoring tools, or cloud-connected devices.

Biotech United

Field Service Technician

Detroit, MI · On-site

$125 - $150/hr

Biotech United is partnering with a life sciences organization seeking a Field Service Technician ... Coordinate with engineering and technical support teams to resolve complex equipment issues

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Field Service Technical Support Engineer information

What does a field service technical support engineer do?

A Field Service Technical Support Engineer is responsible for installing, maintaining, and repairing technical equipment at customer sites. They troubleshoot issues, provide technical support, and ensure that systems are functioning optimally. Their role often involves traveling to different locations, interacting directly with customers, and delivering hands-on solutions to complex technical problems. They also may provide training and guidance to customers on equipment usage and best practices.

What are the key skills and qualifications needed to thrive as a field service technical support engineer?

To thrive as a Field Service Technical Support Engineer, you need a solid background in electronics, mechanical systems, troubleshooting, and a relevant degree or technical certification. Familiarity with diagnostic tools, remote support software, and industry-specific hardware or software platforms is typically necessary. Exceptional communication, customer service, and problem-solving skills help you effectively resolve client issues on-site or remotely. These competencies ensure timely, accurate solutions and strong client relationships, which are vital for customer satisfaction and business success.

How does a field service technical support engineer typically collaborate with customers and internal teams during service calls?

Field Service Technical Support Engineers work closely with customers to diagnose and resolve technical issues on-site, often acting as the primary point of contact during service visits. They also coordinate with internal engineering, product, and support teams to escalate complex problems and relay customer feedback. Effective communication and documentation are crucial, as engineers must clearly explain technical solutions to non-technical users while ensuring all service activities are logged and reported back to their organization. This collaborative approach helps maintain high customer satisfaction and continuous product improvement.

What is the difference between Field Service Technical Support Engineer vs Network Support Technician?

AspectField Service Technical Support EngineerNetwork Support Technician
CertificationsTypically CompTIA A+, Network+, Cisco CCNAOften CompTIA Network+, Cisco CCNA
Work EnvironmentOn-site customer locations, field serviceData centers, office environments, remote troubleshooting
Industry UsageManufacturing, telecommunications, IT servicesIT, telecommunications, enterprise networks
Job FocusHardware installation, troubleshooting, repairsNetwork configuration, maintenance, troubleshooting

While both roles involve technical support and troubleshooting, the Field Service Technical Support Engineer primarily focuses on hardware and on-site service, whereas the Network Support Technician specializes in network systems and remote or on-site network troubleshooting. The choice depends on whether the role emphasizes hardware fieldwork or network infrastructure management.

What cities in Michigan are hiring for Field Service Technical Support Engineer jobs?

Cities in Michigan with the most Field Service Technical Support Engineer job openings:

Field Service Controls Engineer

Detroit, MI

Liberty Personnel Services, Inc
Recruiting and Staffing Services • 51 - 200 employees
Learn more about Liberty Personnel Services, Incexternal

$60/hr

Full-time

Re-posted 14 days ago

Job description

Field Service Controls Engineer

$60/hr + OT

Field Service Engineer responsible for startup, commissioning, troubleshooting, and maintenance support of industrial instrumentation and control systems at customer sites.

Performs loop checks, I/O verification, system testing, and troubleshooting of electrical circuits and field devices.

Supports PLC/SCADA system commissioning and ensures proper operation of control systems in field environments.

Provides on-site technical support, operator training, and documentation of field activities including reports and system updates.

Works independently or with project teams in dynamic industrial settings while following safety and site compliance requirements.

Wastewater experience required

Frequent travel required.

Please email your updated resume to .

Dee Song

Liberty Personnel Services, Inc.

1001 Conshohocken State Rd, Ste 2-410 | West Conshohocken, PA 19428

610-684-8682

www.libertyjobs.com |Please connect with me on LinkedIn

#Manufacturing

#Senior

Company Description

Libertyjobs.com has become an essential destination site for experienced job seekers. Our recruiters are continually posting active job openings to the website. Feel free to search our database of open positions and apply for your next career move!

Hundreds of new jobs are listed on the site every month in a wide range of industries and locations. Last year we had over 900,000 unique job seekers visit our website, which means over 75,000 skilled job seekers search our openings every month.

Established in 2003, Liberty Personnel quickly grew into one of the largest technical recruiting agencies on the East Coast. Today, Liberty Personnel has a national presence and a diverse client base. Listed below are a number of the industries and openings we work on:

Information Technology, Software Programmers, Engineering, Manufacturing, Legal, Plant Maintenance, Construction, Oil and Gas, Medical Communications, Accounting, Finance, Electronics, Scientific, Medical Device, Sales, Pharmaceutical, Admin, Automation, Controls, Civil, HVAC, Wastewater, Structural, Electrical, Chemists, Validations, Logistics, Food Production, Renewable Energy and Machinists.