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Field Service Operations Manager Jobs in Massachusetts

Burlington

Operations Service Manager

Lexington, MA · On-site

$19.95 - $27.55/hr

As an Operations Service Manager at Burlington, one of the largest off-price retailers in the country, you'll be one of the leaders of the store team, participating in managing the overall operations ...

Burlington

Operations/Service Manager

Tukwila, WA · On-site

$29.55 - $39.40/hr

As an Operations Service Manager at Burlington, one of the largest off-price retailers in the country, you'll be one of the leaders of the store team, participating in managing the overall operations ...

Burlington

Operations Service Manager

Lake Pleasant, MA · On-site

$21.05 - $28.05/hr

As an Operations Service Manager at Burlington, one of the largest off-price retailers in the country, you'll be one of the leaders of the store team, participating in managing the overall operations ...

Burlington

Operations Service Manager

Natick, MA · On-site

$26.20 - $34.90/hr

As an Operations Service Manager at Burlington, one of the largest off-price retailers in the country, you'll be one of the leaders of the store team, participating in managing the overall operations ...

Burlington

Operations Service Manager

Brimfield, MA · On-site

$22.60 - $30.15/hr

As an Operations Service Manager at Burlington, one of the largest off-price retailers in the country, you'll be one of the leaders of the store team, participating in managing the overall operations ...

Burlington

Operations/Service Manager

Lenox Dale, MA · On-site

$19 - $26.50/hr

As an Operations Service Manager at Burlington, one of the largest off-price retailers in the country, you'll be one of the leaders of the store team, participating in managing the overall operations ...

Burlington

Operations Service Manager

Thorndike, MA · On-site

$24.20 - $34.10/hr

As an Operations Service Manager at Burlington, one of the largest off-price retailers in the country, you'll be one of the leaders of the store team, participating in managing the overall operations ...

Burlington

Operations Service Manager

Sheffield, MA · On-site

$21 - $29/hr

As an Operations Service Manager at Burlington, one of the largest off-price retailers in the country, you'll be one of the leaders of the store team, participating in managing the overall operations ...

Burlington Stores

Operations Service Manager

Natick, MA · On-site

As an Operations Service Manager at Burlington, one of the largest off-price retailers in the country, you'll be one of the leaders of the store team, participating in managing the overall operations ...

Hitachi

Field Service Engineer - AIS

Boston, MA · Remote

$66K - $82K/yr

Perform complex field service operations with minimal guidance. * Deliver exceptional services in installation, maintenance, and repairs. * Exceed customer expectations by anticipating their needs.

Fujitec America

Operations Manager

Sharon, MA · On-site

OPERATIONS MANAGER JOB SUMMARY The Operations Manager is responsible for the overall coordination ... branch service operations. This position ensures that field mechanics have the resources ...

Fujitec America

Operations Manager

Sharon, MA · On-site

OPERATIONS MANAGER JOB SUMMARY The Operations Manager is responsible for the overall coordination ... branch service operations. This position ensures that field mechanics have the resources ...

EchoStar

Field Service Manager

Avon, MA · On-site

$63K - $90K/yr

... field operations and thousands of technicians across nearly 100 facilities across the country ... As a Field Service Manager you will be responsible for 8-10 technicians who you will be directing ...

EchoStar

Field Service Manager

Avon, MA · On-site

$63K - $90K/yr

... field operations and thousands of technicians across nearly 100 facilities across the country ... As a Field Service Manager you will be responsible for 8-10 technicians who you will be directing ...

Fujitec America

Operations Manager

Sharon, MA · On-site

OPERATIONS MANAGER JOB SUMMARY The Operations Manager is responsible for the overall coordination ... branch service operations. This position ensures that field mechanics have the resources ...

EchoStar

Field Service Manager

Avon, MA · On-site

$63K - $90K/yr

... field operations and thousands of technicians across nearly 100 facilities across the country ... As a Field Service Manager you will be responsible for 8-10 technicians who you will be directing ...

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Field Service Operations Manager information

How much do field service operations managers make in the US?

Field Service Operations Managers in the US typically earn between $70,000 and $120,000 annually, depending on experience, industry, and location. Salaries can increase with certifications, leadership skills, and managing larger teams or complex operations.

What does a field service operations manager do?

A field service operations manager oversees the scheduling, coordination, and execution of on-site service activities for a company. They manage field technicians, ensure timely service delivery, optimize operational efficiency, and often use tools like service management software. The role requires strong leadership, problem-solving skills, and knowledge of industry standards and safety regulations.

What cities in Massachusetts are hiring for Field Service Operations Manager jobs?

Cities in Massachusetts with the most Field Service Operations Manager job openings:

Infographic showing various Field Service Operations Manager job openings in Massachusetts as of June 2026, with employment types broken down into 61% Full Time, 34% Part Time, 1% Temporary, and 4% Contract. Highlights an 83% Physical, 3% Hybrid, and 14% Remote job distribution.

Operations Service Manager

Lexington, MA • On-site

Burlington
Retail • 10K+ employees
Learn more about Burlingtonexternal

$19.95 - $27.55/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 4 days ago

Burlington rating

4.6

Company rating: 4.6 out of 10

Based on 960 frontline employees who took The Breakroom Quiz

Job description

Position OverviewAre you a proven leader with a strong drive to succeed?
Do you work well in a process-driven environment where organization and efficiency are critical to success?
Are you an expert multitasker who would thrive in a high-energy environment?
If so, then this might be the right opportunity for you!
As an Operations Service Manager at Burlington, one of the largest off-price retailers in the country, you'll be one of the leaders of the store team, participating in managing the overall operations of the store. You will serve as a role model for store associates, demonstrating and reinforcing the company's Core Values, developing trust and respect among peers and staff, building strong teams and partnerships, and driving business results. You'll coach, train and develop a team of Cashiers and Customer Service Supervisors, Receiving team members and Receiving Supervisors while also overseeing business operations to ensure our associates are delivering excellent customer service and the highest degree of professionalism.A Day in the Life
  • Lead the Customer Service and Cashier teams, driving compliance to company policies and standards, safekeeping of company funds and property, asset protection, sales, and record keeping procedures.
  • Provide guidance to the Customer Service Supervisors to ensure they meet customer service expectations and there is smooth customer flow at the registers.
  • Manage the overall execution of operations and receiving SOPS.
  • Lead the overall receiving process which includes transfers, debits, damages, and chargebacks and partner with the Receiving Supervisor to maintain the accuracy of inventory.
  • Act as the Manager on Duty (MOD); setting the leadership example for customers, associates, and ultimately, driving results in the store.
  • Support the Store Manager and others in areas including but not limited to staffing, sourcing, interviewing, training, and succession planning.
  • Assist in the management of other store operations areas as needed.
  • Communicate effectively with the District and Regional Management teams.
You'll Come With
  • 3+ years of Retail Management or Store Operations experience at an Off Price, Big Box, Specialty or medium to large-sized, multi-unit retail organization
  • Must be able to work a flexible schedule; including early mornings, nights, weekends, and holidays as required.
  • Ability to lift and move boxes weighing up to 40 lbs.
  • Experience utilizing scheduling and reporting computer software.
  • Travel may be required from time to time.
Come join our team. You're going to like it here!

You will enjoy a competitive wage, flexible hours, and an associate discount. Burlington's benefits package includes medical, dental and vision coverage including life and disability insurance. Full time associates may also be eligible for up to 12 days of paid time off annually, up to 8 paid holidays, paid sick time in accordance with applicable law, and a 401(k) plan. We are a rapidly growing brand and provide a variety of training and development opportunities so our associates can grow with us.

Our store teams work hard and have fun together! Burlington associates make a difference in the lives of customers, colleagues, and the communities where we live and work every day. Burlington Stores, Inc. is an equal opportunity employer committed to workplace diversity.

Compensation Range: $19.95 - $27.55

What Burlington employees say

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About Burlington

Sourced by ZipRecruiter

At Burlington, we embrace the many facets of diversity that strengthen our communities where we live and work every day. If you want to grow your retail career with a caring and inclusive organization, come join the Burlington Stores team as a Customer Service Supervisor, Selling Floor Supervisor or Receiving Team Supervisor!

Industry

Retail

Company size

10,000+ Employees

Headquarters location

Burlington, NJ, US

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