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Field Service Operations Manager Jobs in Arizona

Tempe Mechanical

Service Manager

Tempe, AZ · On-site

$144K/yr

This role oversees day-to-day service operations, leads the field service team, and drives new ... Manage scheduling, dispatching, and technician workloads for efficiency and response times.

Tempe Mechanical

Service Manager

Tempe, AZ

$144K/yr

This role oversees day-to-day service operations, leads the field service team, and drives new ... Manage scheduling, dispatching, and technician workloads for efficiency and response times.

Culligan Quench

Field Service Manager

Phoenix, AZ · On-site

$70K - $80K/yr

The Field Service Manager (FSM) will assist the Regional Service Director (RSD), and is responsible for general customer management, installations and the capability to provide assistance and ...

Culligan Quench

Field Service Manager

Phoenix, AZ · On-site

$70K - $80K/yr

The Field Service Manager (FSM) will assist the Regional Service Director (RSD), and is responsible for general customer management, installations and the capability to provide assistance and ...

Culligan Quench

Field Service Manager

Phoenix, AZ · On-site

$70K - $80K/yr

The Field Service Manager (FSM) will assist the Regional Service Director (RSD), and is responsible for general customer management, installations and the capability to provide assistance and ...

Simos

HVAC Service Manager

Tempe, AZ · On-site

You will oversee all day-to-day service operations, directly lead and mentor our field service team ... Strong business acumen with the ability to manage budgets, pricing, and profitability.

WillScot

Operations Manager

Scottsdale, AZ · On-site

Collaborates with and leads Branch Operation Managers (BOMs), General Managers (GMs), Field Service Managers (FSMs), and corporate departments to deliver key strategic initiatives by implementing ...

PPS

EV Field Service Technician

Phoenix, AZ · On-site

EV Field Service Technician Commercial EV Charging Location: Multiple Sites / Regional Travel ... Understanding of load management systems (basic operational level) Field Execution Skills

CleanHarbors

Field Service Supervisor

Phoenix, AZ · On-site

$28 - $32/hr

Clean Harbors in Phoenix, AZ is seeking a Field Service Supervisor to plan, lead, organize and ... designated management * Train Technicians I and II in equipment operation and service line ...

Clean Harbors

Field Service Supervisor

Phoenix, AZ

$28 - $32/hr

Clean Harbors in Phoenix, AZ is seeking a Field Service Supervisor to plan, lead, organize and ... designated management * Train Technicians I and II in equipment operation and service line ...

NCR Voyix

Field Service Technician

Alpine, AZ · On-site

$19 - $21/hr

Field Service Technician I Grade: 6 Position Summary & Key Areas of Responsibility: Position ... Our service operations have dedicated teachers, mentors, and coaches who work across territories to ...

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Field Service Operations Manager information

How much do field service operations managers make in the US?

Field Service Operations Managers in the US typically earn between $70,000 and $120,000 annually, depending on experience, industry, and location. Salaries can increase with certifications, leadership skills, and managing larger teams or complex operations.

What does a field service operations manager do?

A field service operations manager oversees the scheduling, coordination, and execution of on-site service activities for a company. They manage field technicians, ensure timely service delivery, optimize operational efficiency, and often use tools like service management software. The role requires strong leadership, problem-solving skills, and knowledge of industry standards and safety regulations.

What cities in Arizona are hiring for Field Service Operations Manager jobs?

Cities in Arizona with the most Field Service Operations Manager job openings:

Infographic showing various Field Service Operations Manager job openings in Arizona as of June 2026, with employment types broken down into 84% Full Time, 13% Part Time, 1% Temporary, and 2% Contract. Highlights an 88% Physical, 1% Hybrid, and 11% Remote job distribution.

Service Manager

Tempe, AZ • On-site

Tempe Mechanical
Construction • 51 - 200 employees
Learn more about Tempe Mechanicalexternal

$144K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 6 days ago

Job description

Service Manager
Commercial HVAC Service Division
Reports To: Vice President of Operations
Location: Tempe, AZ - travel across Greater Phoenix
Compensation: Up to $144,000 annually, including bonuses and incentives
POSITION SUMMARY
The Commercial HVAC Service Manager manages and grows the commercial service department - ensuring operational excellence, customer satisfaction, and profitable growth. This role oversees day-to-day service operations, leads the field service team, and drives new account sales through business development and strong client relationships.
DUTIES & RESPONSIBILITIES
Operations & Management
  • Oversee all commercial HVAC service operations - maintenance, repairs, and emergency response.
  • Manage scheduling, dispatching, and technician workloads for efficiency and response times.
  • Monitor work quality, compliance, and safety to ensure consistent service excellence.
  • Review and approve work orders, quotes, and service reports for accuracy and profitability.

Sales & Business Development
  • Pursue and secure new commercial service accounts through prospecting and networking.
  • Develop proposals, quotes, and service agreements tailored to client needs.
  • Collaborate with the Director and marketing/sales teams on revenue growth strategies.
  • Manage existing accounts to drive satisfaction, upsells, renewals, and contract expansions.
  • Track sales performance and maintain a robust pipeline of opportunities.

Leadership & Team Development
  • Lead, train, and motivate technicians, dispatchers, and coordinators to hit departmental goals.
  • Conduct performance evaluations and coaching to promote professional growth.
  • Foster a team culture built on safety, accountability, and customer service.
  • Facilitate regular team meetings on safety, scheduling, and performance.

Customer Relations
  • Serve as the primary point of contact for key commercial clients.
  • Respond to escalated service issues and ensure timely resolution.
  • Conduct site visits and customer meetings to evaluate service quality and build relationships.
  • Ensure consistent communication and follow-up to strengthen long-term partnerships.

Financial & Administrative
  • Support the Director with budgeting, forecasting, and financial reporting for the department.
  • Track sales, service revenue, labor utilization, and profit margins.
  • Maintain accurate, timely documentation for all service and sales activity.

Safety & Compliance
  • Enforce safety policies and procedures to sustain a zero-incident culture.
  • Verify technician certifications and maintain compliance with EPA, OSHA, and local regulations.
  • Conduct periodic site inspections and safety audits.

QUALIFICATIONS
  • High school diploma or equivalent required; associate or technical degree in HVAC or mechanical systems preferred.
  • Minimum 5-7 years of commercial HVAC experience, including 2-3 years in a supervisory or management role.
  • Demonstrated success in HVAC service operations and new business development or sales.
  • Strong understanding of commercial HVAC systems, maintenance agreements, and service delivery models.
  • Proven ability to drive sales growth and maintain strong customer relationships.
  • Excellent leadership, communication, and interpersonal skills.
  • Strong business acumen - able to manage budgets, pricing, and profitability.
  • Proficiency with service management / CRM software (e.g., ServiceTitan or similar).
  • EPA certification and HVAC licensing preferred.

BENEFITS
  • Medical, Dental, Vision, and Life Insurance
  • Profit Sharing Retirement Plan
  • ZayZoon - Wages on Demand
  • 6 Paid Holidays
  • 48 Hours of Paid Time Off
  • 40 Hours of Sick Time
  • Company events and more

OUR PROMISE
Tempe Mechanical is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status.

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