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Field Service It Support Jobs in Alabama (NOW HIRING)

GPC - Genuine Parts Company

IT Support I

Birmingham, AL · On-site

$20.25 - $27.75/hr

Fields IT Support calls and tickets. * Provides IT Support and Onboarding related tasks and ... Developed customer service skills. * Intermediate technical skills PHYSICAL DEMANDS: Understands ...

All In Credit Union

IT Support Manager

Daleville, AL · On-site

$83K - $125K/yr

... Information Technology, Daleville, AL, US Salary Range: $83,300.00 To $125,000.00 Annually ... This role is responsible for maintaining service levels, managing support queues, coordinating work ...

AMVAC CHEMICAL CORP

IT Support Specialist

Axis, AL · On-site

... or service desk roles * Bachelor's degree or technical degree in Information Technology, Computer Science, or related field (or equivalent experience) * Advanced experience supporting end-user ...

All-in-Credit-Unio

IT Support Manager

Daleville, AL · On-site

$83K - $125K/yr

... Information Technology, Daleville, AL, US Salary Range: $83,300.00 To $125,000.00 Annually ... This role is responsible for maintaining service levels, managing support queues, coordinating work ...

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What cities in Alabama are hiring for Field Service It Support jobs?

Cities in Alabama with the most Field Service It Support job openings:

Infographic showing various Field Service It Support job openings in Alabama as of June 2026, with employment types broken down into 80% Full Time, 14% Part Time, 1% Temporary, and 5% Contract. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution.

IT Support I

Birmingham, AL • On-site

GPC - Genuine Parts Company
Retail • 10K+ employees
Learn more about GPC - Genuine Parts Companyexternal

$20.25 - $27.75/hr

Full-time

Medical, Retirement, PTO

Re-posted 17 days ago

Genuine Parts Company rating

7.3

Company rating: 7.3 out of 10

Based on 63 frontline employees who took The Breakroom Quiz

Job description

IT Support I

SUMMARY:

Under close supervision the IT Help Desk I provide the field with what they need to safeguard the integrity and security of Motion's IT infrastructure and environment. They run the primary point for the enterprise and are charged with triaging, troubleshooting, documenting, communicating, escalating, advocating for, and resolving a wide range of IT issues.

JOB DUTIES

  • Develops knowledge of technical support solutions and learns to identify more unusual problems with desktop, laptop, and networked systems.
  • Fields IT Support calls and tickets.
  • Provides IT Support and Onboarding related tasks and projects.
  • Research, documents, and troubleshoots advanced issues.
  • Performs other duties as assigned.

EDUCATION & EXPERIENCE

Typically requires a bachelor's degree and zero (0) years of related experience or an equivalent combination.

KNOWLEDGE, SKILLS, ABILITIES

  • Proven ability to operate as a primary contact for a wide range of IT support issues.
  • Ability to adapt to new challenges, identify and evaluate potential impact and prioritize accordingly.
  • Ability to digest, understand and apply new technical information and concepts quickly.
  • Ability to communicate clearly across multiple mediums with endpoints possessing a wide range of technical understanding to organize efforts to resolve issues.
  • Experience with Cisco and Fortinet network gear and operations, NetBox, PRTG, PutTy, CUCX, CUCCX, RDP, VOIP, ServiceNow, Asset Management, ISE, iBoss, Active Directory, AnyConnect, PsExec, PowerShell, SharePoint, Printer Admin, Access, Excel, SCCM, iOS, Android and MDM a plus.
  • Excellent written and verbal communication skills.
  • Developed customer service skills.
  • Intermediate technical skills

PHYSICAL DEMANDS:

Understands potential to be required to be on-call on nights or weekends or work weekends and night shifts.

LICENSES & CERTIFICATIONS: None required.

SUPERVISORY RESPONSIBILITY: No Supervisory Responsibility

BUDGET RESPONSIBILITY: No

COMPANY INFORMATION: Motion Industries offers an excellent benefits package which includes options for healthcare coverage, 401(k), tuition, reimbursement, vacation, sick, and holiday pay.

DISCLAIMER: This job description illustrates the general nature and level of work performed by employees within this job classification. It is not intended to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and skills required. Management retains the right to add or modify duties at any time.

Not the right fit? Let us know you're interested in a future opportunity by joining our Talent Community on jobs.genpt.com or create an account to set up email alerts as new job postings become available that meet your interest!

GPC conducts its business without regard to sex, race, creed, color, religion, marital status, national origin, citizenship status, age, pregnancy, sexual orientation, gender identity or expression, genetic information, disability, military status, status as a veteran, or any other protected characteristic. GPC's policy is to recruit, hire, train, promote, assign, transfer and terminate employees based on their own ability, achievement, experience and conduct and other legitimate business reasons.

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