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Field Service Engineer Jobs in Springfield, MA (NOW HIRING)

EnerSys

Field Service Technician III

Hartford, CT

Technical degree or equivalent certification in a relevant field (e.g., electrical engineering, electronics technology). * 3+ years of proven experience as a Field Service Technician, demonstrating ...

ABB

Senior Project Engineer

Bloomfield, CT · Remote

$98K - $128K/yr

Be a support function for Field service engineer during project commissioning. * Configure, test, and troubleshoot PLC/HMI, Relays and other control systems * Conduct & Support site acceptance tests ...

N-C

Field Service Technician Level 2

East Windsor, CT · On-site

The Field Service Technician 2 installs, inspects, troubleshoots, and maintains the company ... From machinist to manager, from mechanical engineering to marketing, from Maulburg to Montreal. We ...

NCR

Field Service Technician-Manchester, CT

Hartford, CT · On-site

$17 - $20.83/hr

Field Engineer? Service Technician? Or do you want to start a career in this field? Are you tech savvy with a good mechanical aptitude and feel your skills are transferrable? Can you help us to ...

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All JobsField Service Engineer JobsField Service Engineer Jobs in Springfield, MA

Field Service Engineer information

See Springfield, MA salary details

$36.3K

$70.9K

$105K

How much do field service engineer jobs pay per year?

As of Jul 15, 2026, the average yearly pay for field service engineer in Springfield, MA is $70,903.00, according to ZipRecruiter salary data. Most workers in this role earn between $56,700.00 and $84,100.00 per year, depending on experience, location, and employer.

What Is a Field Service Engineer?

Field service engineers, also known as engineering technicians, travel to client service sites to demonstrate, install, or repair products and systems. Field service engineers install and repair a variety of equipment and networks, including scientific instruments and computerized security systems. Each call is different; the skill set you need for these positions varies depending on the industry in which you work.

What are the key skills and qualifications needed to thrive as a Field Service Engineer, and why are they important?

To thrive as a Field Service Engineer, you need strong technical knowledge in electronics or mechanical systems, troubleshooting skills, and typically a relevant engineering degree or certification. Familiarity with diagnostic tools, maintenance software, and industry-specific equipment is crucial for effective on-site repairs and installations. Excellent communication, customer service orientation, and problem-solving abilities enable you to work independently and build strong client relationships. These skills ensure timely and effective technical support, customer satisfaction, and minimal equipment downtime in the field.

What is the difference between Field Service Engineer vs Maintenance Technician?

AspectField Service EngineerMaintenance Technician
CredentialsTechnical certifications, engineering degrees often preferredTechnical diplomas or certifications in specific equipment
Work EnvironmentOn-site at client locations, travel involvedFacility or plant-based, maintenance workshops
Industry UsageManufacturing, telecommunications, medical equipmentManufacturing, facilities management, industrial plants
Job FocusInstalling, repairing, and maintaining equipment at client sitesPreventive and corrective maintenance of equipment

While both roles involve technical skills and equipment maintenance, a Field Service Engineer typically works directly at client sites, providing installation and troubleshooting services, whereas a Maintenance Technician usually performs routine maintenance within a facility. The roles often overlap in industries like manufacturing and telecommunications, but their work environments and specific responsibilities differ.

What are some common challenges Field Service Engineers face when working on client sites, and how can they overcome them?

Field Service Engineers often encounter challenges such as troubleshooting unfamiliar equipment, managing tight schedules, and adapting to diverse work environments. Success in this role requires strong problem-solving abilities, clear communication, and flexibility. Building good rapport with clients and being proactive in seeking technical support from colleagues also help overcome obstacles. Regularly updating technical knowledge and being prepared for travel or on-call work further ensure smooth service delivery.

What does a Field Service Engineer do?

A Field Service Engineer is responsible for installing, maintaining, and repairing equipment at customer sites. They often travel to different locations to troubleshoot technical issues, perform preventative maintenance, and ensure equipment operates efficiently. Field Service Engineers also provide training to clients on the proper use of equipment and may collaborate with engineering teams to improve product performance. The role requires strong technical skills, problem-solving abilities, and excellent customer service.
More about Field Service Engineer jobs
What are the most commonly searched types of Field Service Engineer jobs in Springfield, MA? The most popular types of Field Service Engineer jobs in Springfield, MA are:
What are popular job titles related to Field Service Engineer jobs in Springfield, MA? For Field Service Engineer jobs in Springfield, MA, the most frequently searched job titles are:
What job categories do people searching Field Service Engineer jobs in Springfield, MA look for? The top searched job categories for Field Service Engineer jobs in Springfield, MA are:
What cities near Springfield, MA are hiring for Field Service Engineer jobs? Cities near Springfield, MA with the most Field Service Engineer job openings:
Field Service Engineer jobs near you
Infographic showing various Field Service Engineer job openings in Springfield, MA as of July 2026, with employment types broken down into 94% Full Time, 3% Part Time, and 3% Contract. Highlights an 87% Physical, 4% Hybrid, and 9% Remote job distribution, with an average salary of $70,903 per year, or $34.1 per hour.

Field Service Technician

Hemmersbach GmbH & Co. KG

Springfield, MA • On-site

$24 - $26/hr

Full-time

Medical, Dental, Vision, Life

Posted 29 days ago

Job description

Recruiting contact
Contact us directly if you have any questions about this open job position
Contact us
Your skills
  • Minimum of 2-3 years of experience in IT support, including printers, servers, data centers, or enterprise-level projects
  • Experience troubleshooting hardware, software, and networking issues
  • Strong customer service and client-facing communication skills
  • Valid driver's license and Willingness to commute long distances between customer sites
  • Availability to support rotational schedules or on-call coverage when required
  • Ability to lift and carry equipment up to 50 lbs
  • Ability to work independently and manage multiple service needs
  • This role is a Hourly Non-Exempt position with a targeted salary range of $24 - $26USD per hour.

Your tasks
Hemmersbach is seeking a customer-focused Field Technician to deliver onsite and remote IT support for enterprise and consumer clients. The role includes installing, upgrading, repairing, and maintaining PCs, printers, servers, and data center equipment. The ideal candidate has experience with hardware support, networking, and HP server environments, and provides high-quality customer service while representing the company at client sites.
Key Responsibilities:
- Provide technical support for PCs, printers, servers, and data center equipment
- Communicate professionally with clients and ensure satisfaction
- Install, upgrade, and repair IT hardware and infrastructure
- Collaborate with dispatch, engineers, and project teams
- Troubleshoot hardware, software, and network issues
- Support HP servers and enterprise environments
- Track inventory and provide service updates
Be part of us
Hemmersbach provides IT infrastructure services in more than 190 countries with 50 own subsidiaries. We deliver exclusively for the leading companies in the IT industry. We go the extra mile - we not only simply enthuse our customers, but also make the world a better place: 20% of our profits go into our Direct Actions Hemmersbach Rhino Force and Hemmersbach Kids' Family. That's why Hemmersbach is The Social Purpose IT Company.
Your benefits
  • Health/ Medical insurance
  • Life insurance
  • Disability Insurance
  • Dental insurance
  • Flexible spending account FSA
  • Internal career development program
  • Car Allowance/ KM Allowance
  • Vision Insurance

Apply