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Field Service Engineer Jobs in Gilbert, AZ (NOW HIRING)

LENSAR, Inc.

Field Service Engineer

Phoenix, AZ · On-site

POSITION SUMMARY The Field Service Engineer position has a primary responsibility to provide technical support for LENSAR customers (clinical and commercial), remotely, or on site as determined by ...

LENSAR, Inc.

Field Service Engineer

Phoenix, AZ · On-site

POSITION SUMMARY The Field Service Engineer position has a primary responsibility to provide technical support for LENSAR customers (clinical and commercial), remotely, or on site as determined by ...

TRUMPF

Field Service Engineer

Phoenix, AZ

As a TRUMPF Field Service Engineer; you will be installing, performing retrofits on, upgrading, and repairing the latest technology semiconductor chip manufacturing equipment for some of the global ...

TRUMPF Group

Field Service Engineer

Phoenix, AZ · On-site

As a TRUMPF Field Service Engineer; you will be installing, performing retrofits on, upgrading, and repairing the latest technology semiconductor chip manufacturing equipment for some of the global ...

Actalent

Field Service Engineer

Phoenix, AZ · On-site

Field Service Engineer I - AMHS Sustaining Team This role focuses on providing hands-on technical support for Automated Material Handling Systems (AMHS) by performing preventive and corrective ...

Trumpf

Field Service Engineer

Scottsdale, AZ

As a TRUMPF Field Service Engineer; you will be installing, performing retrofits on, upgrading, and repairing the latest technology semiconductor chip manufacturing equipment for some of the global ...

Averna

Field Service Engineer

Chandler, AZ

The Field Service Engineer in a few words Responsible for local field service of the project, including but not limited to the software, hardware or system debugging of automated equipment. Work ...

Averna

Field Service Engineer

Chandler, AZ

The Field Service Engineer in a few words Responsible for local field service of the project, including but not limited to the software, hardware or system debugging of automated equipment. Work ...

Averna

Field Service Engineer

Chandler, AZ · On-site

The Field Service Engineer in a few words Responsible for local field service of the project, including but not limited to the software, hardware or system debugging of automated equipment. Work ...

Faith Technologies Inc

Field Service Engineer

Phoenix, AZ · On-site

$70 - $100/hr

The Field Service Engineer provides onsite new product start-up, maintenance and troubleshooting services. They create and manage a project plan to prepare the site for product installation such as ...

Faithtechnologies

Field Service Engineer

Phoenix, AZ

The Field Service Engineer provides onsite new product start-up, maintenance and troubleshooting services. They create and manage a project plan to prepare the site for product installation such as ...

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All JobsField Service Engineer JobsField Service Engineer Jobs in Gilbert, AZ

Field Service Engineer information

See Gilbert, AZ salary details

$34K

$66.3K

$98.2K

How much do field service engineer jobs pay per year?

As of Aug 24, 2026, the average yearly pay for field service engineer in Gilbert, AZ is $66,284.00, according to ZipRecruiter salary data. Most workers in this role earn between $53,000.00 and $78,600.00 per year, depending on experience, location, and employer.

What is a field service engineer?

Field service engineers, also known as engineering technicians, travel to client service sites to demonstrate, install, or repair products and systems. Field service engineers install and repair a variety of equipment and networks, including scientific instruments and computerized security systems. Each call is different; the skill set you need for these positions varies depending on the industry in which you work.

What does a field service engineer do?

A Field Service Engineer is responsible for installing, maintaining, and repairing equipment at customer sites. They often travel to different locations to troubleshoot technical issues, perform preventative maintenance, and ensure equipment operates efficiently. Field Service Engineers also provide training to clients on the proper use of equipment and may collaborate with engineering teams to improve product performance. The role requires strong technical skills, problem-solving abilities, and excellent customer service.

What are the key skills and qualifications needed to thrive as a field service engineer?

To thrive as a Field Service Engineer, you need strong technical knowledge in electronics or mechanical systems, troubleshooting skills, and typically a relevant engineering degree or certification. Familiarity with diagnostic tools, maintenance software, and industry-specific equipment is crucial for effective on-site repairs and installations. Excellent communication, customer service orientation, and problem-solving abilities enable you to work independently and build strong client relationships. These skills ensure timely and effective technical support, customer satisfaction, and minimal equipment downtime in the field.

What are some common challenges field service engineers face when working on client sites, and how can they overcome them?

Field Service Engineers often encounter challenges such as troubleshooting unfamiliar equipment, managing tight schedules, and adapting to diverse work environments. Success in this role requires strong problem-solving abilities, clear communication, and flexibility. Building good rapport with clients and being proactive in seeking technical support from colleagues also help overcome obstacles. Regularly updating technical knowledge and being prepared for travel or on-call work further ensure smooth service delivery.

What is the difference between Field Service Engineer vs Maintenance Technician?

AspectField Service EngineerMaintenance Technician
CredentialsTechnical certifications, engineering degrees often preferredTechnical diplomas or certifications in specific equipment
Work EnvironmentOn-site at client locations, travel involvedFacility or plant-based, maintenance workshops
Industry UsageManufacturing, telecommunications, medical equipmentManufacturing, facilities management, industrial plants
Job FocusInstalling, repairing, and maintaining equipment at client sitesPreventive and corrective maintenance of equipment

While both roles involve technical skills and equipment maintenance, a Field Service Engineer typically works directly at client sites, providing installation and troubleshooting services, whereas a Maintenance Technician usually performs routine maintenance within a facility. The roles often overlap in industries like manufacturing and telecommunications, but their work environments and specific responsibilities differ.

How much do field service engineers make?

Field service engineers typically earn a median annual salary of around $55,000 to $75,000, depending on experience, industry, and location. Salaries can increase with specialized skills, certifications, and overtime work, especially in technical environments requiring troubleshooting and on-site repairs.
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The top searched job categories for Field Service Engineer jobs in Gilbert, AZ are:

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Field Service Engineer jobs near you
Infographic showing various Field Service Engineer job openings in Gilbert, AZ as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 20% Part Time, and 2% Contract. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution, with an average salary of $66,284 per year, or $31.9 per hour.

Field Service Engineer

LENSAR, Inc.

Phoenix, AZ • On-site

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 13 days ago

Job description

Company Overview
LENSAR, Inc. is the leader in advanced robotic laser technology for refractive cataract surgery. LENSAR's laser systems offer cataract surgeons superior precision and accuracy, while optimizing overall visual outcomes. Our mission is to take the time to understand the needs of surgeons and their patients so that we can innovate our technology to ensure we meet their dynamic needs.
Interested in starting a career at LENSAR?
As a global leader in next generation robotic laser for cataract surgery, our success depends on talented and motivated individuals who share our passion for making a difference in patients' lives. We pride ourselves on having a highly collaborative, innovative environment where initiatives and teamwork are valued, and individual efforts are recognized. Together we are one team one vision.
POSITION SUMMARY
The Field Service Engineer position has a primary responsibility to provide technical support for LENSAR customers (clinical and commercial), remotely, or on site as determined by machine status and customer requirements. This individual is responsible for proactive and reactive onsite management and the resolution of customer equipment issues both domestically and internationally. This position provides a conduit for feedback of ideas, systemic problems and user interface issues.
The Field Service Engineer will be primarily a regional role domestically although some out of region and international travel will be required as part of the Field Service Engineer activities.
ESSENTIAL DUTIES AND RESPONSIBILITIES
  • Provide repair and maintenance to the LENSAR systems located at customer sites.
  • Answer customer calls, communicate with customer sites, and provide remote support when necessary.
  • Identify parts needed for repairs and coordinate with internal departments for receipt of requested parts.
  • Proactively review customer issues and trends based on historical data to ensure uptime of the machine is maximized and customer concerns with product performance and safety are quickly communicated to LENSAR and quickly resolved. An essential part of managing the customer concern is effective communication with the doctors and support staff.
  • Assist in the development of service documentation, in conjunction with the in-house based team. Assist in identification and development of Field Service tools and test equipment.
  • Assist in the training of further Support staff.
  • Self-monitor and regulate one's own schedule.
  • Responsible for understanding and satisfying the requirements for obtaining access to a client site (hospital, healthcare system, etc.).

KNOWLEDGE / EXPERIENCE/ SKILLS / EDUCATION
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.
Required:
  • Bachelor's degree in engineering or equivalent in work experience.
  • At least 3 years of field support, engineering or manufacturing experience with high technology electrical/electronic products. At least 3 years work experience with Medical Device manufacturer involving lasers and optics.
  • Hands-on experience with electronic test equipment.
  • Strong software skills (MS Office).
  • Excellent communication, organizational, problem solving, and customer relations skills.
  • Ability to read and interpret documents such as Engineering drawings, specifications, and procedures.
  • The ability to travel domestically and internationally and work occasional weekends.

Preferred:
  • At least 3 years' experience working with Medical Device manufacturer involving lasers and optics.

PHYSICAL DEMANDS
These physical demands are representative of the physical requirements necessary for an employee to successfully perform the essential functions of the Field Service Engineer's job. Reasonable accommodation can be made to enable people with disabilities to perform the described essential functions of the Field Service Engineer's duties and responsibilities.
The employee must lift, move, and control physical inventory, office supplies, or stored records weighing up to 50 pounds on a regular basis. Using one's own hands and arms in handling, installing, positioning, and moving materials, and/or in manipulating things.
WORK ENVIRONMENT
While performing the duties of the Field Service Engineer, the employee will work out of their home office. They will be required to travel frequently in order to repair and maintain the systems at customer sites. While performing the duties of this position, the employee works near and around moving mechanical parts, and is exposed to laser radiation, and vibration. The noise level in the work environment is usually moderate.
In addition to a competitive salary, below are further benefits/rewards offered by LENSAR, Inc.:
-Annual bonus opportunity
-Company matched 401(k) plan with eligibility day one and immediate vesting
-Employee Stock Purchase Plan (ESPP) and other company equity programs
-Employer-sponsored comprehensive health plans- medical/dental/vision
-Employer-paid disability insurance
-Voluntary life insurance
-Generous company holiday schedule
-Paid time off program
-Company-wide paid shutdown during the holidays

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