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Field Service Engineer Chromatography Jobs in Raleigh, NC

Complete and file appropriate paperwork such as Field Service Reports, Post Installation Checklists ... engineering or technical subject matter is desirable. Able to maintain, create and focus on ...

Field Service Engineer

Morrisville, NC · On-site

$80K - $100K/yr

... such as Field Service Reports, Post Installation Checklists, Return Material Claim Notices ... engineering or technical subject matter is desirable. · Able to maintain, create and focus on ...

Xylem/Evoqua - Field Service Engineer - Water Treatment We're seeking a hands-on Field Process Engineer to own the startup, commissioning, and troubleshooting of advanced water and wastewater ...

Field Service Engineer II ???? Location: NC ???? Salary Range: $60,000-$150,000 Annually ⌚ Job Type: Full-Time What You'll Do: MUST HAVE PRIOR EXPERIENCE IN MEDICAL IMAGING DEVICE SERVICE AND ...

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Field Service Engineer Chromatography information

See Raleigh, NC salary details

$35.5K

$69.2K

$102.6K

How much do field service engineer chromatography jobs pay per year?

As of Aug 7, 2026, the average yearly pay for field service engineer chromatography in Raleigh, NC is $69,232.00, according to ZipRecruiter salary data. Most workers in this role earn between $55,400.00 and $82,100.00 per year, depending on experience, location, and employer.

What does a field service engineer chromatography do?

A Field Service Engineer specializing in Chromatography is responsible for installing, maintaining, troubleshooting, and repairing chromatography instruments such as HPLC (High Performance Liquid Chromatography) and GC (Gas Chromatography) systems at customer sites. They provide technical support, train users on equipment operation, and ensure that the instruments run efficiently and accurately. These engineers often travel to various laboratories or industrial settings, working closely with clients to resolve issues and optimize system performance.

What are some common challenges field service engineers chromatography face in their daily work?

Field Service Engineers working with chromatography systems often encounter challenges such as troubleshooting complex instrumentation issues on-site, adapting to diverse laboratory environments, and managing tight schedules to minimize client downtime. They must quickly diagnose problems, sometimes with limited information, and communicate effectively with both technical and non-technical users. Balancing travel demands and keeping up-to-date with evolving technologies are also key aspects of the role.

What are the key skills and qualifications needed to thrive as a field service engineer chromatography, and why are they important?

To thrive as a Field Service Engineer in Chromatography, you need a solid background in analytical chemistry or engineering, experience with chromatography instrumentation, and typically a relevant degree such as a B.S. in Chemistry or Engineering. Familiarity with chromatography data systems, laboratory information management systems (LIMS), and manufacturer-specific certifications (e.g., Agilent, Thermo Fisher) are often required. Excellent problem-solving abilities, customer service orientation, and strong communication skills set top performers apart in this role. These qualifications and skills ensure accurate equipment installation, troubleshooting, and user training, which are critical for maintaining laboratory productivity and customer satisfaction.

Is being a field service engineer chromatography worth it?

A field service engineer in chromatography typically performs maintenance, repairs, and installations of laboratory equipment, requiring technical skills and certifications. The role offers opportunities for hands-on work, travel, and problem-solving, with job stability due to the specialized nature of laboratory instrumentation. Compensation and career growth depend on experience, certifications, and industry demand.

What is the difference between Field Service Engineer Chromatography vs Laboratory Technician Chromatography?

AspectField Service Engineer ChromatographyLaboratory Technician Chromatography
CredentialsTechnical certifications, engineering or science degreeAssociate's or bachelor's degree in science or related field
Work EnvironmentOn-site customer locations, service calls, equipment maintenanceLaboratory settings, sample analysis, data recording
Employer & IndustryManufacturers, service providers in biotech, pharma, researchResearch labs, pharmaceutical companies, academic institutions

Field Service Engineer Chromatography focuses on maintaining, repairing, and installing chromatography equipment at client sites, requiring technical skills and certifications. Laboratory Technician Chromatography primarily involves conducting experiments, preparing samples, and analyzing data within a lab environment. Both roles are essential in the chromatography industry but differ in responsibilities and work settings.

What are popular job titles related to Field Service Engineer Chromatography jobs in Raleigh, NC? For Field Service Engineer Chromatography jobs in Raleigh, NC, the most frequently searched job titles are:
What job categories do people searching Field Service Engineer Chromatography jobs in Raleigh, NC look for? The top searched job categories for Field Service Engineer Chromatography jobs in Raleigh, NC are:
What cities near Raleigh, NC are hiring for Field Service Engineer Chromatography jobs? Cities near Raleigh, NC with the most Field Service Engineer Chromatography job openings:
Infographic showing various Field Service Engineer Chromatography job openings in Raleigh, NC as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $69,232 per year, or $33.3 per hour.

Field Service Engineer

Custom Computer Specialists

Raleigh, NC • On-site

$58K - $72K/yr

Full-time

This job post has expired today. Applications are no longer accepted.


Job description

CCS / Clarity Technology Group is looking for an experienced, customer-facing technical professional to join our Managed Services team as a Field Services Engineer. This is a hybrid service delivery role: when in our Raleigh, NC office, the Field Services Engineer works the help desk ticketing queue providing remote support; when dispatched, they are the face of CCS at our clients’ locations — deploying, maintaining, and repairing the technology that small and mid-sized businesses rely on us to run.

Our clients choose CCS because of our local presence and the relationships our engineers build on site. This role is central to that promise. The ideal candidate brings several years of hands-on end-user support experience, works independently at client locations with professionalism and sound judgment, and takes ownership of issues from ticket to resolution. This is not an entry-level position; candidates should be comfortable operating as a trusted technical resource in front of clients without direct supervision.
What You'll Do: 
Help Desk / Service Queue (in office):
  • Own, work, and resolve tickets in the help desk queue in accordance with SLAs and internal standards, providing remote Tier 1–2 support for client end users.
  • Troubleshoot workstation, laptop, mobile device, printer/peripheral, application, and connectivity issues via phone, remote tools, and email.
  • Support Microsoft environments including Windows OS, Microsoft 365, and Entra ID (Azure AD), including user account administration, access control, and onboarding/offboarding.
  • Administer and support multi-factor authentication (MFA) for client users — primarily Duo — including enrollment, device changes, and access troubleshooting.
  • Accurately document issues, resolutions, time entries, and client environment details in the ticketing/PSA system.
  • Escalate complex issues to senior engineers or vendors with complete, well-documented diagnostic context.
Field Services / On-Site Dispatch:
  • Serve as the primary dispatched resource for scheduled and reactive on-site work at client locations throughout the Raleigh market.
  • Deploy, image, and configure workstations, laptops, and peripherals; perform hardware break/fix, repairs, and warranty service.
  • Install, replace, and troubleshoot wireless access points and resolve Wi-Fi coverage and connectivity issues.
  • Perform basic network maintenance: patching and cabling, switch port changes, equipment swaps, and physical troubleshooting of network closets under the direction of senior network engineers.
  • Assist with administration and maintenance of client virtualization environments — VMware ESXi and Proxmox VE — including basic VM provisioning, snapshots, backups verification, and host health checks, escalating advanced work to senior engineers.
  • Set up, maintain, and troubleshoot A/V equipment including conference room systems, displays, and video conferencing hardware.
  • Provide hands-on support for the full range of technology common to small businesses that outsource their IT: printers/copiers, VoIP handsets, UPS units, surveillance and door access endpoints, and vendor-managed devices.
  • Build and maintain strong working relationships with client points of contact; represent CCS professionally as the on-site face of our Managed Services team.
  • Maintain and contribute to client site documentation (network maps, credentials handling per policy, asset records, site procedures).
  • Respond to events, incidents, and outages as needed, in coordination with the client and/or our own remote teams.
  • Perform other job-related duties as assigned.
What You Bring: 
  • 3+ years of hands-on experience in end-user support, help desk, desktop support, or field services — MSP or multi-client environment experience strongly preferred.
  • Strong knowledge of Windows desktop operating systems, common business applications, and PC/laptop hardware repair.
  • Experience administering and troubleshooting Microsoft 365 (Exchange Online, Teams, SharePoint/OneDrive) and Entra ID / Active Directory.
  • Solid understanding of networking fundamentals (TCP/IP, DNS, DHCP, VLANs, VPN) and hands-on experience with wireless access points and Wi-Fi troubleshooting.
  • Working knowledge of virtualization platforms, including VMware ESXi and Proxmox VE — comfort with day-to-day VM administration tasks in either platform required; experience with both preferred.
  • Experience with ticketing/PSA platforms and remote monitoring and management (RMM) tools.
  • Familiarity with A/V and conference room technology (displays, video conferencing systems, audio equipment).
  • Hands-on experience administering and supporting MFA solutions — Duo strongly preferred; experience with MFA technologies in general (Microsoft Authenticator, Okta, etc.) is desired.
  • Exposure to endpoint security best practices and tools (EDR, patching, conditional access).
  • CompTIA A+ / Network+ and/or Microsoft certifications preferred.
  • Excellent communication, customer service, time management, and organizational skills; professional verbal communication is a must
  • Proven ability to work independently at client sites, exercise sound judgment, and represent the company with polish and professionalism.
  • Ability to multitask and dynamically prioritize tickets and dispatch work with proven time management.
  • Self-starter who exhibits a high level of attention to accurate detail.
  • Customer oriented, self-motivated, ambitious, and a dedicated team player.
  • Must be able to lift 50 pounds (PCs, monitors, printers, APs, etc. as needed) and work on ladders for access point and cabling work.
  • Valid driver’s license and reliable transportation required; daily local travel to client sites within the Raleigh market.