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Field Service Coordinator Jobs in Decatur, AL (NOW HIRING)

Morris South

CNC Field Service Technician

Cullman, AL · On-site

The Field Service Technician is responsible for the installation, repair and maintenance of machine ... Strong hand-eye coordination and fine motor skills required for precise electrical, mechanical, and ...

MORRIS SOUTH

CNC Field Service Technician

Huntsville, AL

$29.81 - $38.46/hr

The CNC Field Service Technician will have an extensive understanding of electrical, pneumatic, and ... Strong hand-eye coordination and fine motor skills required for precise electrical, mechanical, and ...

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$42

How much do field service coordinator jobs pay per hour?

As of May 30, 2026, the average hourly pay for field service coordinator in Decatur, AL is $23.36, according to ZipRecruiter salary data. Most workers in this role earn between $17.60 and $25.91 per hour, depending on experience, location, and employer.

What Is a Field Service Coordinator?

A field service coordinator organizes the activities of technical service technicians that are working on site. As a field service coordinator, your job duties include dispatching personnel to the customer’s job site, communicating with clients, and providing guidance to the field service techs. The qualifications to become a field service coordinator include an associate degree in a field related to the type of technical services being provided and industry experience.

What are the key skills and qualifications needed to thrive as a Field Service Coordinator, and why are they important?

To thrive as a Field Service Coordinator, you need strong organizational abilities, problem-solving skills, and experience in scheduling or logistics, often supported by a relevant associate's or bachelor's degree. Familiarity with field service management software, ERP systems, and proficiency in Microsoft Office are typically required, and some roles may prefer certifications in project management. Excellent communication, multitasking, and customer service skills help you coordinate effectively between field teams and clients while handling shifting priorities. These skills ensure smooth operations, high customer satisfaction, and efficient management of field service activities.

How does a Field Service Coordinator typically interact with field technicians and clients during a service project?

A Field Service Coordinator acts as the main point of contact between field technicians and clients, ensuring that service requests are clearly communicated and scheduled efficiently. They coordinate logistics, provide technicians with necessary information or resources, and keep clients updated on progress or any changes. Regular communication, problem-solving, and the ability to quickly address unforeseen issues are key aspects of the role. This collaborative approach helps maintain service quality and client satisfaction throughout the project lifecycle.

What are Field Service Coordinators?

Field Service Coordinators are professionals who manage and oversee field service operations for a company. Their primary responsibilities include scheduling service appointments, dispatching technicians, coordinating logistics, and ensuring that customer service standards are met. They act as a bridge between customers, field technicians, and company management to ensure smooth service delivery. Additionally, they may track service metrics, handle customer inquiries, and maintain records to improve operational efficiency.

What jobs make $3,000 a month without a degree?

Field Service Coordinators can earn around $3,000 a month, especially with experience and certifications in scheduling, communication, and technical knowledge. Many such roles focus on coordinating service teams, managing schedules, and ensuring customer satisfaction, often requiring on-the-job training rather than a degree.

What is the difference between Field Service Coordinator vs Field Service Technician?

AspectField Service CoordinatorField Service Technician
CredentialsHigh school diploma or equivalent; certifications varyHigh school diploma; technical certifications often preferred
Work EnvironmentOffice-based with field coordination tasksPrimarily in the field performing repairs and installations
Employer & Industry UsageUsed across industries like HVAC, telecom, and utilities for scheduling and coordinationHands-on technical work in similar industries
Common Search & ComparisonOften compared for roles involving scheduling and customer communicationCompared for technical skills and fieldwork responsibilities

The main difference is that a Field Service Coordinator manages scheduling, customer communication, and coordination, while a Field Service Technician performs the hands-on technical work in the field. Both roles are essential in service industries, but they focus on different aspects of service delivery.

More about Field Service Coordinator jobs
What job categories do people searching Field Service Coordinator jobs in Decatur, AL look for? The top searched job categories for Field Service Coordinator jobs in Decatur, AL are:
What cities near Decatur, AL are hiring for Field Service Coordinator jobs? Cities near Decatur, AL with the most Field Service Coordinator job openings:
Field Service Coordinator jobs near you
Infographic showing various Field Service Coordinator job openings in Decatur, AL as of May 2026, with employment types broken down into 90% Full Time, and 10% Part Time. Highlights an 98% In-person, and 2% Remote job distribution, with an average salary of $48,592 per year, or $23.4 per hour.

Field Service Engineer

Automated System Design

Madison, AL • On-site

Full-time

Medical, Dental, Retirement, PTO

Posted 14 days ago

Job description

Job Title: Field Service Engineer – Access Control Support Analyst


Role Summary

The Field Service Engineer provides critical technical support and system maintenance for the ASD Service Desk Commissioning Team. This individual is responsible for managing access control and video surveillance infrastructure, ensuring system integrity, and guiding clients through complex technical resolutions.


Core Responsibilities

  • System Maintenance & Support: Install, update, and maintain Access Control systems, CCTV cameras, and related hardware.

  • Technical Troubleshooting: Capture client issues via phone or ticketing systems and guide them through effective resolution.

  • Field Coordination: Direct onsite technicians to support various technical solutions and provide remote guidance for system installations.

  • Programming: Program panels using tools such as RPS, Compass, and QuickLoader, as well as managing cloud-based GUI programming.

  • Collaboration: Work closely with a multidisciplinary team including Vendors, Technicians, Engineering, and Project Managers.

  • Documentation: Produce system documentation and process manuals to support ongoing operations as required.

Required Qualifications & Skills

  • Communication: Excellent written and spoken English with a focus on high-level customer satisfaction and professional phone etiquette.

  • Soft Skills: Must be courteous, well-spoken, and able to remain calm in high-pressure situations.

  • Technical Proficiency: * Experience with ticketing systems like ServiceNow or Netsuite.

  • Knowledge of standard wiring and client LAN/WAN environments.

  • Proficiency in Windows and Apple operating systems.

  • Familiarity with Google Workspace and video conferencing tools.

  • Background: Ability to pass a mandatory criminal background check.

Preferred Certifications & Experience

  • Security Platforms: DMP, 3X Logic, Axis, Brivo, Salto, S2, PTI, or Hanwha.

  • General IT: CompTIA Network+, Microsoft, Fortinet, Cisco, or ServiceNow certifications.

Specialized Knowledge: Experience with fire systems, life safety, or E911 environments is a significant advantage.


Why ASD?

Founded in 1987, Automated Systems Design, Inc. (ASD) is a nationwide provider of design, engineering, and project management services for workplace technology. Our mission is to help our clients create, manage, and support technology-enabled spaces. We are fortunate to be in such a rapidly evolving and expanding industry; this provides ample opportunities for our business –and the people who make it all possible– to grow.

Benefits

  • 100% Paid Medical and Dental

  • Up to dollar-for-dollar 401 (k) matching (you are eligible for this after your 90-day waiting period)

  • 15 days of PTO in your first two years and more with tenure

  • Family 1st motto and belief

  • Promotions and room for growth within


Our People & Culture

ASD’s culture empowers our people to be who they are, contribute honestly, and make a difference individually and collectively. Prioritizing diversity enables us to leverage different ideas and unique perspectives to bring more creative and innovative solutions to everything we do.


Who We Are

ASD® is committed to providing our AASDIs, customers, vendors, and associates with the highest level of professionalism. To do so, our team is trained to embody the following core values and use them as a guide when making decisions every day.


Trust

We are known for our candor and integrity, give our best effort, and expect the best in others.


Respect

We treat people with high regard, independent of status or stance, to build enduring and mutually beneficial relationships.


Attitude

We inspire others with our positive perspective and have an unwavering thirst for excellence.


Commitment

We care intensely about the success of our clients and exhibit a bias towards action.