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Field Service Assistant Jobs in Edwards, IL (NOW HIRING)

The Salvation Army

Social Services Assistant

Peoria, IL

$17.08 - $20.49/hr

Build knowledge of program specific criteria to field calls for The Salvation Army. * Collect ... Two years plus of experience in a receptionist, front desk, customer service or administrative ...

Heritage Tractor

Assistant Service Manager

Roanoke, IL · On-site

$60K - $75K/yr

The Assistant Service Manager will provide leadership in motivating service technicians while ... Fields internal and external customer inquiries to the Service Department * Maintains Service ...

Heritage Tractor

Assistant Service Manager

Roanoke, IL · On-site

$60K - $75K/yr

Purpose The Assistant Service Manager will provide leadership in motivating service technicians ... Fields internal and external customer inquiries to the Service Department * Maintains Service ...

Walker-Miller Energy

Field Technician

Peoria, IL

$19.50 - $26.50/hr

Walker-Miller Energy Services is experiencing tremendous growth, and we're always looking to ... We create and manage customized energy waste reduction programs that assist electric and gas ...

Walker-Miller Energy

Field Technician

Peoria, IL · On-site

$19.50 - $26.50/hr

Walker-Miller Energy Services is experiencing tremendous growth, and we're always looking to ... We create and manage customized energy waste reduction programs that assist electric and gas ...

LeafHome

Field Install Trainer

Peoria, IL

$60K/yr

Our innovative products and reliable services are delivered with convenience, excellence, and ... Identifyweaknesses of individuals and teams and create, or assist with the creation of, ad hoc ...

LeafHome

Field Install Trainer

Peoria, IL · On-site

$60K/yr

Our innovative products and reliable services are delivered with convenience, excellence, and ... Identify weaknesses of individuals and teams and create, or assist with the creation of, ad hoc ...

High Priority Plumbing

Field Technician II

Peoria, IL · On-site

$35 - $50/hr

Field Technician II About the Company Electric Power Systems (EPS) is a NETA-accredited independent ... assist with commissioning activities to verify equipment readiness for service. * Accurately ...

Altorfer CAT

Mechanical Engineer

Bartonville, IL · On-site

$75K - $130K/yr

Provide engineering support to field service technicians and sales personnel as necessary ... release. * Assist sales team with providing accurate quotes. * Design and evaluate custom ...

True North Group LLC.

Field Sales Representative

Peoria, IL · On-site

$19.50 - $27/hr

... and service. Expect to: Meet with small business owners and decision-makers Present benefit ... and assist with claims and coverage Build a strong personal book of business Use our CRM tools to ...

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Showing results 1-20

All JobsField Service JobsField Service Assistant JobsField Service Assistant Jobs in Edwards, IL

Field Service Assistant information

See Edwards, IL salary details

$23.3K

$45.3K

$94.7K

How much do field service assistant jobs pay per year?

As of Sep 11, 2026, the average yearly pay for field service assistant in Edwards, IL is $45,311.00, according to ZipRecruiter salary data. Most workers in this role earn between $31,600.00 and $48,600.00 per year, depending on experience, location, and employer.

What is a field service assistant?

Field Service Assistants support technicians and engineers by helping with the installation, maintenance, and repair of equipment at customer sites. They often handle administrative tasks, prepare tools and materials, assist with basic technical duties, and ensure safety protocols are followed. This role is essential for efficient field operations and effective customer service, as they help streamline processes and support the technical team. Field Service Assistants may work in industries like telecommunications, manufacturing, or utilities.

What are the key skills and qualifications needed to thrive as a field service assistant, and why are they important?

To thrive as a Field Service Assistant, you need strong organizational skills, basic technical aptitude, and relevant experience or vocational training in maintenance or customer support. Familiarity with scheduling software, inventory management systems, and mobile communication tools is commonly required. Excellent interpersonal skills, adaptability, and problem-solving abilities help you interact effectively with clients and support field technicians. These skills ensure efficient service delivery, high customer satisfaction, and smooth field operations.

What are some common challenges a field service assistant may encounter when supporting technicians in the field?

Field Service Assistants often face challenges such as coordinating schedules for multiple service calls, adapting to last-minute changes in client needs, and ensuring that all necessary tools and parts are available for technicians. Effective communication is crucial, as you will regularly interact with both technicians and clients to confirm appointments and address any issues that arise. Being proactive, organized, and adaptable will help you navigate these challenges and support the team efficiently.

What is the difference between Field Service Assistant vs Field Technician?

AspectField Service AssistantField Technician
CredentialsHigh school diploma or equivalent; on-the-job trainingHigh school diploma; technical certifications often preferred
Work EnvironmentAssists in the field, supports technicians, often in customer locationsPerforms hands-on repairs, maintenance, and installations in various settings
Employer & Industry UsageUsed across industries like telecommunications, HVAC, and utilitiesCommon in similar industries, often with more technical responsibilities
Search & Comparison IntentPeople looking for entry-level support roles in field serviceIndividuals seeking technical, hands-on field work roles

While both roles operate in the field and support service delivery, a Field Service Assistant primarily provides support and assistance to technicians, focusing on customer service and logistical tasks. A Field Technician performs direct technical work, including repairs and installations. The roles often overlap in industry and environment but differ in technical responsibility and required skills.

How to become a field service assistant?

To become a field service assistant, candidates typically need a high school diploma or equivalent and good communication skills. Relevant experience in customer service, technical knowledge, or familiarity with tools and equipment can be beneficial. Some positions may require a valid driver's license and the ability to work outdoors or in various environments.
Infographic showing various Field Service Assistant job openings in Edwards, IL as of August 2026, with employment types broken down into 1% As Needed, 76% Full Time, 18% Part Time, and 5% Contract. Highlights an 93% Physical, 1% Hybrid, and 6% Remote job distribution, with an average salary of $45,311 per year, or $21.8 per hour.

Field Service Technician - Customer Service

Peoria, IL • On-site

Premier Tech Ltd
IT Services • 51 - 200 employees
Learn more about Premier Tech Ltdexternal

Full-time

Medical, Dental, Vision, Life, Retirement

Re-posted 26 days ago

Key responsibilities

  • Service, maintain, and upgrade industrial automation and packaging equipment at customer sites.

  • Advise and train customers on equipment operation, safety, and optimization strategies.

  • Audit equipment, troubleshoot issues, and provide recommendations to improve uptime and safety.

Premier Tech rating

8.7

Company rating: 8.7 out of 10

Based on 6 frontline employees who took The Breakroom Quiz

Job description

Step into the role of a Field Service Technician and become the driving force behind optimizing industrial automation and packaging equipment. You'll not only take charge of servicing, maintaining, and upgrading cutting-edge systems but also act as a trusted advisor, empowering customers to achieve their manufacturing and corporate ambitions. From audits and safety plans to retrofits and training recommendations, you'll deliver innovative, integrated solutions that elevate performance and productivity. If you thrive on solving complex challenges and creating lasting customer impact, this role is your opportunity to shine!
Why join Premier Tech
  • Who we are: Premier Tech - YouTube

Your future work environment
  • Thanks to our team's flexible and agile approach, this role can be performed remotely and involves regular travel to our customer sites. Proximity to our Salt Lake City Office is preferred to assist with local work and training when not on the road.

Your future team
At Premier Tech Systems and Automation, we enhance our clients' manufacturing facility efficiency by integrating innovative and high-value systems leveraging the full potential of robotics. We are among the largest conditioning, handling, and packaging automated equipment suppliers in the world - whether for nutrition, agriculture, organics or industrial products.
What we offer
  • Health, vision, and dental insurance plans
  • Short-Term & Long-Term Disability
  • Life insurance
  • Health savings and flexible spending accounts
  • Telehealth
  • Team member and family assistance program
  • 401(K) retirement plan with company match (after 90 days)
  • Skills development through University of Premier Tech platform

Your future role
  • Manage uptime by proactively identify and address customers' challenges
  • Advise and train customers on the equipment
  • Understand and integrate customer operations and management needs into clear actions and recommendations
  • Facilitate a harmonious relationship with customers and team members across functions
  • Report daily on activity, book travels, and report timesheet and expenses in timely manner
  • Provide technical phone support for troubleshooting and supporting colleagues
  • Maintain availability for communication with management and customer
  • Promote services, parts, retrofits and training recommendations to customers in line with helping them reach their objectives
  • Audit equipment and provide recommendations to optimize uptime
  • Test equipment to make sure it meets safety regulations
  • Promote health and safety to mitigate risks and safety issues
  • Adapt to a changing travel and work schedule. Weekly travel is required. The ability to shift priorities and role with changes is key to taking care of our customer base
  • Work up to 12 hours per day, possibly nights and weekends as per customer request

Technical skills
  • Mechatronic and electro-mechanic
  • Robotics - FANUC or similar preferred
  • Controls - VFD, PLCs, HMI, Allen Bradley or similar
  • Electrical - high and low voltage
  • Mechanical
  • Pneumatics
  • Hydraulics

Required skills
  • Proven work experience as a field service technician with electromechanical, pneumatic or hydraulic equipment
  • Associate degree with emphasis in mechanical, electrical or automation, preferred but not an absolute requirement
  • Ability to interpret electrical, mechanical, pneumatic schematics
  • PLC troubleshooting experience, i.e., the ability to upload and download
  • High safety proficiency
  • Consultative selling skills
  • Excellent time management skills
  • Great communication and training skills
  • Proficiency in Microsoft Word, Excel, Outlook
  • Ability to climb a ladder and lift a minimum of 50 lb weight
  • Valid US passport and up-to-date state driver's license
  • U.S. work authorization required (sponsorship not currently available); must be able to travel internationally as needed
  • Service of packaging machinery - an asset

Do these words spark your interest?
PLCs, automation, industrial machinery, troubleshooting, travel, customer service
Do your eyes light up when you read about this great opportunity? Apply now, we look forward to meeting you!
If you are ready to take on this challenge, please bring your drive, ambition and talent, and let's partner together!

What Premier Tech employees say

Pay

Hours and flexibility

Workplace

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