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Field Service Assistant Jobs in Massachusetts (NOW HIRING)

Actalent

Field Service Engineer

Bedford, MA

Job Title: Field Service Engineer The Field Service Engineer supports advanced vacuum wafer ... * Assist with installation, commissioning, and servicing of vacuum wafer-handling robots ...

Gator Bio

Field Service Engineer

Boston, MA · On-site

$90K - $120K/yr

The Field Service Engineer reports to the Field Service Manager. The Field Service Engineer will be ... These tools assist our recruitment team but do not replace human judgment. Final hiring decisions ...

SOCOMEC

Field Service Specialist

Watertown, MA · On-site

Field Service Technicians are responsible for the performance of professional and technical ... Learn how to identify and analyze constraints and onsite transformer configurations to assist in ...

SOCOMEC

Field Service Specialist

Watertown, MA · On-site

Field Service Technicians are responsible for the performance of professional and technical ... Learn how to identify and analyze constraints and onsite transformer configurations to assist in ...

Sila Services

Field Service Manager

Woburn, MA · On-site

$90K - $115K/yr

Field Service Manager - HVAC Central Cooling & Heating - Woburn, MA Salary: $90,000-$115,000 ... Ensure OSHA, safety, and company standards are followed * Assist with budgeting, forecasting ...

Sila Services

Field Service Manager

Woburn, MA

$90K - $115K/yr

Field Service Manager - HVAC Central Cooling & Heating - Woburn, MA Salary: $90,000-$115,000 ... Ensure OSHA, safety, and company standards are followed * Assist with budgeting, forecasting ...

Sila Services

Field Service Manager

Woburn, MA

$90K - $115K/yr

Field Service Manager - HVAC Central Cooling & Heating - Woburn, MA Salary: $90,000-$115,000 ... Ensure OSHA, safety, and company standards are followed * Assist with budgeting, forecasting ...

Manpower

Field Service Technician

Boston, MA · On-site

$29/hr

Field Service Technician - Willingness to travel 75-90% Our client is looking for hardworking, a ... . * Assist with the installation, start-up, and fine-tuning of new equipment. * Record daily ...

Orison

Field Service Engineer

Boston, MA · On-site

Field Service Engineer III MRI/CT LOCATION: Greater New England/ Conneticut/ Rhode Island Summary ... Essential Responsibilities Assist in the repair of diagnostic imaging equipment specific to MRI/CT ...

Saic

Field Service Technician

Andover, MA · On-site

Description SAIC is seeking a Field Service (Help Desk) Technician for an onsite position out of ... Part of a call center of mission-ready technicians to assist staff with data input/output devices ...

SAIC

Field Service Technician

Andover, MA · On-site

Description SAIC is seeking a Field Service (Help Desk) Technician for an onsite position out of ... Part of a call center of mission-ready technicians to assist staff with data input/output devices ...

Clean Harbors

Field Service Foreman

Chicopee, MA · On-site

Clean Harbors in Chicopee MA is seeking a Field Service Foreperson to join our safety conscious ... Work at elevations including working from ladders and scaffolding * Assist in field sampling ...

Clean Harbors

Field Service Foreman

Chicopee, MA · On-site

Clean Harbors in Chicopee MA is seeking a Field Service Foreperson to join our safety conscious ... Work at elevations including working from ladders and scaffolding * Assist in field sampling ...

Clean Harbors

Field Service Foreman

Chicopee, MA · On-site

$15.63 - $41.54/hr

Work at elevations including working from ladders and scaffolding * Assist in field sampling ... its services, programs, and activities. To request reasonable accommodation, contact ect ...

Clean Harbors

Field Service Foreman

Weymouth, MA · On-site

$15.63 - $41.54/hr

Work at elevations including working from ladders and scaffolding * Assist in field sampling ... its services, programs, and activities. To request reasonable accommodation, contact ect ...

New

CleanHarbors

Field Service Foreman

Weymouth, MA · On-site

Clean Harbors in Weymouth MA is seeking a Field Service Foreperson to join our safety conscious ... Work at elevations including working from ladders and scaffolding * Assist in field sampling ...

New

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Field Service Assistant information

What is a field service assistant?

Field Service Assistants support technicians and engineers by helping with the installation, maintenance, and repair of equipment at customer sites. They often handle administrative tasks, prepare tools and materials, assist with basic technical duties, and ensure safety protocols are followed. This role is essential for efficient field operations and effective customer service, as they help streamline processes and support the technical team. Field Service Assistants may work in industries like telecommunications, manufacturing, or utilities.

What are the key skills and qualifications needed to thrive as a field service assistant, and why are they important?

To thrive as a Field Service Assistant, you need strong organizational skills, basic technical aptitude, and relevant experience or vocational training in maintenance or customer support. Familiarity with scheduling software, inventory management systems, and mobile communication tools is commonly required. Excellent interpersonal skills, adaptability, and problem-solving abilities help you interact effectively with clients and support field technicians. These skills ensure efficient service delivery, high customer satisfaction, and smooth field operations.

What are some common challenges a field service assistant may encounter when supporting technicians in the field?

Field Service Assistants often face challenges such as coordinating schedules for multiple service calls, adapting to last-minute changes in client needs, and ensuring that all necessary tools and parts are available for technicians. Effective communication is crucial, as you will regularly interact with both technicians and clients to confirm appointments and address any issues that arise. Being proactive, organized, and adaptable will help you navigate these challenges and support the team efficiently.

What is the difference between Field Service Assistant vs Field Technician?

AspectField Service AssistantField Technician
CredentialsHigh school diploma or equivalent; on-the-job trainingHigh school diploma; technical certifications often preferred
Work EnvironmentAssists in the field, supports technicians, often in customer locationsPerforms hands-on repairs, maintenance, and installations in various settings
Employer & Industry UsageUsed across industries like telecommunications, HVAC, and utilitiesCommon in similar industries, often with more technical responsibilities
Search & Comparison IntentPeople looking for entry-level support roles in field serviceIndividuals seeking technical, hands-on field work roles

While both roles operate in the field and support service delivery, a Field Service Assistant primarily provides support and assistance to technicians, focusing on customer service and logistical tasks. A Field Technician performs direct technical work, including repairs and installations. The roles often overlap in industry and environment but differ in technical responsibility and required skills.

How to become a field service assistant?

To become a field service assistant, candidates typically need a high school diploma or equivalent and good communication skills. Relevant experience in customer service, technical knowledge, or familiarity with tools and equipment can be beneficial. Some positions may require a valid driver's license and the ability to work outdoors or in various environments.

What are the most commonly searched types of Field Service jobs in Massachusetts?

The most popular types of Field Service jobs in Massachusetts are:

What cities in Massachusetts are hiring for Field Service Assistant jobs?

Cities in Massachusetts with the most Field Service Assistant job openings:

Infographic showing various Field Service Assistant job openings in Massachusetts as of August 2026, with employment types broken down into 1% As Needed, 83% Full Time, 14% Part Time, and 2% Contract. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution.

Field Service Technician

Rockland, MA • On-site

F.R. Mahony, a Division of Cummins-Wagner Co Inc
See more jobs at F.R. Mahony, a Division of Cummins-Wagner Co Incexternal

$30 - $42/hr

Full-time

Retirement

Re-posted 9 hours ago

Job description

Join our Team of Employee Owners!
Why work for a company when you can own it?
 
Cummins-Wagner Company, Inc. aims to remain the premier manufacturer's representative and distributor of mechanical equipment and machinery within our trading area. We serve the industrial, process, heating, cooling markets, and the wastewater industry.
Job Title: Field Service Technician
Department: FRMA Field Service
Location: Rockland, MA
Reports To: Service Manager
Job Overview
The Field Service Technician performs hands-on technical service, repair, maintenance, troubleshooting, commissioning, and start-up of E/One wastewater equipment, pumps, controls, motors, and related rotating equipment. This position provides both in-shop and field service support to municipal, commercial, and industrial customers throughout the region.
 
Our most successful Field Service Technicians:
  • Possess superior communication, analytical, and organizational skills
  • Exhibit goal-oriented behaviors and effective time management
  • Exude a customer-focused attitude
  • Apply extensive attention to detail to all tasks
  • Toggle between projects and responsibilities with ease
  • Possess mechanical and electrical experience with pumps, motors, controls, and related wastewater or rotating equipment
  • Demonstrate strong troubleshooting and diagnostic skills
  • Possess experience with equipment start-up, commissioning, maintenance, and repair
  • Ability to read and interpret diagrams, schematics, and technical documentation
  • Possess basic experience with computers and wireless communication devices
  • Must be able to lift 50 lbs. unassisted and 100 lbs. assisted
  • Possess a High School Diploma / GED equivalent
  • Possess a minimum of 2 years of relevant mechanical, pump, wastewater, or rotating equipment service experience; 5 years preferred
  • Must be able to pass background and reference checks, as well as a drug test
  • Must maintain an active, REAL ID compliant driver's license with a clean driving record, or a valid U.S. passport, as required for access to federal facilities
Scope of responsibility:
  • Independently perform expert field service and repair on compressed air equipment.
  • Follow OSHA Safety requirements at all times
  • Perform new & repaired equipment start-up commissioning and training.
  • Properly and accurately complete service-related documentation, and utilize electronic communication & documentation devices where applicable (i.e. Wireless tablets).
  • Effectively communicate with customers and coworkers alike.
  • Maintain an organized, clean, and resourceful work environment to include the shop, work area, and service vehicle.
  • Consistently provide courteous and professional representation of Cummins-Wagner employees and products.
  • Required to be on call and able to travel for out-of-town jobs.
  • Some jobs do require an overnight stay, and mandatory training classes may also require this individual to be out of town for one-week periods
  • Serve as a mentor and assist with the training of new field service technicians
  • Perform all other duties as assigned
 
Cummins-Wagner gives back to their employees:
  • Employee Stock Ownership Program
  • Bonus Program
  • Tuition and Certification Fee Assistance
  • 401k Match
  • Flexible Spending Account