Field Ops Manager Jobs in Springfield, MA (NOW HIRING)

Job Description: Site Readiness Lead

Quest Global delivers world-class end-to-end engineering solutions by leveraging our deep industry knowledge and digital expertise. By bringing together technologies and industries, alongside the contributions of diverse individuals and their areas of expertise, we are able to solve problems better, faster. This multi-dimensional approach enables us to solve the most critical and large-scale challenges across the aerospace & defense, automotive, energy, hi-tech, healthcare, medical devices, rail and semiconductor industries. We are looking for humble geniuses, who believe that engineering has the potential to make the impossible possible; innovators, who are not only inspired by technology and innovation, but also perpetually driven to design, develop, and test as a trusted partner for Fortune 500 customers. 

As a team of remarkably diverse engineers, we recognize that what we are really engineering is a brighter future for us all. If you want to contribute to meaningful work and be part of an organization that truly believes when you win, we all win, and when you fail, we all learn, then we’re eager to hear from you. the achievers and courageous challenge-crushers we seek, have the following characteristics and skills: 

Position Summary

The Site Readiness Lead is responsible for assessing, preparing, and monitoring manufacturing site readiness to ensure successful execution of customer commitments, production schedules, and operational objectives. This role serves as a leader and a liaison between cross-functional teams collaborating to proactively identify risks and drive corrective actions before they impact delivery, quality, or capacity performance. The Site Readiness Manager evaluates operational capability, workforce readiness, production planning, material availability, process controls, and risk mitigation strategies to ensure manufacturing sites are prepared to meet business requirements.

What will you do:

Operational Readiness

• Conduct site readiness assessments at customer manufacturing locations.
• Evaluate production capacity, labor availability, equipment readiness, and process capability.
• Verify manufacturing plans support customer demand requirements.
• Serve as the Manufacturing Engineering and Capacity focal supporting one SBU, ensuring alignment between SBU operational goals, site readiness, and enterprise industrial resilience strategy.
• Coordinate readiness activities across multiple sites or factories within the assigned SBU, ensuring consistent standards, shared lessons learned, and common approaches to capacity planning and risk mitigation.
• Represent the SBU in enterprise Industrial Resilience Steering Team discussions when operational constraints or readiness issues require higher-level escalation.
• Partner with Industrial Engineering to synchronize capacity models, standard work, labor standards, takt time assessments, line balancing analyses, and process capability insights with SIOP outputs
• Lead capacity planning reviews, readiness analyses, factory stability evaluations, and throughput improvement initiatives across supported SBU sites.
• Integrate digital twin outputs, MES data, labor modeling, equipment capability assessments, and production flow analyses into readiness decision-making.
• Identify and drive resolution for systemic constraints impacting multiple sites within the SBU.
• Facilitate cross-functional working sessions among SIOP, IE, Operations, and Program Management to resolve bottlenecks and align long-range production readiness plans.

Risk Identification & Mitigation

• Identify, quantify, prioritize, track, mitigate and escalate as needed critical issues and risks related to delivery, quality, materials, staffing, and capacity.
• Ensure risk driven issues identified early from SIOP data, Industrial Engineering capacity models, or ops metrics are identified as targeted preventive actions
•  Drive recovery planning activities for underperforming sites.

Continuous Improvement

• Promote Lean manufacturing and operational excellence principles.
• Drive corrective actions and systemic improvements.

Reporting & Communication

• Prepare readiness assessment reports and executive summaries.
• Communicate site status, operational risks, and recovery plans to leadership and capacity readiness
• Monitor progress against readiness milestones and implementation plans.
• Develop scorecards and dashboards to track readiness performance.
• Maintain accurate records of site visits and action items.

What you will bring:

• Bachelor’s degree in Supply Chain, Industrial Engineering, Manufacturing Engineering or related technical field.
• 7-10+ years of experience in manufacturing operations, industrial engineering, SIOP or capacity planning.
• Strong project management and influencing skills to guide cross-functional teams
• Proficiency in Lean Six Sigma, factory physics, capacity simulation tools
• Due to the nature of the work, you must be a US Citizen

Pay Range: $95000/year-$100000/year 

Compensation decisions are made based on factors including experience, skills, education, and other job-related factors, in accordance with our internal pay structure. We also offer a comprehensive benefits package, including health insurance, paid time off, and retirement plan.

Work Requirements:

This role is 100% on-site at the customer location in Windsor, CT

• You must be able to commute to and from the location with your own transportation arrangements to meet the required working hours. 
• Shop floor environment, which may include but not limited to extensive walking, and ability to lift up to 40 lbs.

Travel Requirements: Due to the nature of the work travel may be required.

Citizenship Requirement: Due to the nature of the work, U.S. citizenship is required. 

Benefits:

• 401(k)

• 401(k) matching 

• Dental insurance

• Health insurance

• Life insurance

• Paid time off

• Referral program

• Vision insurance

• Short/Long Term Disability