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Field Operations Manager Jobs in Ingalls, IN (NOW HIRING)

As a Field Technician at Spectrum, you will be on the front lines, installing and repairing ... Effective communication, professionalism, time management, organization, critical thinking ...

Field Technician

Carmel, IN · On-site

$20.50/hr

As a Field Technician at Spectrum, you will be on the front lines, installing and repairing ... Effective communication, professionalism, time management, organization, critical thinking ...

Be Seen First

What You'll Do 1. Field Operations * Manage crews in the field through leading by example ... Maintain quality across jobsites and on client properties for routine maintenance services.

Spends the majority of the day in the field with frontline employees. II. Essential Duties and ... Successful completion of the WM Operations Manager Trainee program IV. Physical Requirements Listed ...

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Field Operations Manager information

See Ingalls, IN salary details

$34.7K

$74.5K

$129.8K

How much do field operations manager jobs pay per year?

As of Aug 23, 2026, the average yearly pay for field operations manager in Ingalls, IN is $74,535.00, according to ZipRecruiter salary data. Most workers in this role earn between $54,700.00 and $87,500.00 per year, depending on experience, location, and employer.

What is a field operations manager?

A field operations manager oversees the field staff, or the employees who work outside of the office. Depending on the industry, field operations managers may work with employees who market, sell, and merchandise a company's products, or with field operators who drive and operate heavy machinery. As a field operations manager, your job duties include training employees, coordinating tasks, monitoring performance, setting operational goals, evaluating progress, managing budgets, and reporting to upper-level management. The qualifications for a career as a field operations manager include a bachelor’s degree and several years of experience in the industry in which you wish to work.

What are the key skills and qualifications needed to thrive as a field operations manager, and why are they important?

To thrive as a Field Operations Manager, you need strong leadership, project management, and problem-solving abilities, often supported by a bachelor's degree in business, operations, or a related field. Proficiency with field management software, scheduling tools, and possibly certifications like PMP or Six Sigma are commonly required. Excellent communication, adaptability, and decision-making skills set top performers apart in this role. These competencies are crucial for effectively overseeing field teams, ensuring operational efficiency, and delivering successful project outcomes.

What are some common challenges faced by field operations managers, and how can they be effectively addressed?

Field Operations Managers often encounter challenges such as coordinating dispersed teams, ensuring consistent communication, and adapting quickly to unexpected issues on-site. Effective use of digital management tools, regular team briefings, and clear protocols for reporting and escalation can help address these challenges. Building strong relationships with both field staff and headquarters ensures smoother operations and faster problem resolution, while ongoing training keeps teams aligned with company standards and safety regulations.

What is the difference between Field Operations Manager vs Field Supervisor?

AspectField Operations ManagerField Supervisor
ResponsibilitiesOversees multiple projects, manages teams, develops strategies, and ensures operational efficiencyDirectly supervises on-site workers, manages daily tasks, and ensures safety and quality
Required CredentialsTypically requires a bachelor's degree and management experienceOften requires relevant technical certifications and experience in the field
Work EnvironmentOffice-based with site visits; strategic planningPrimarily on-site, hands-on supervision
Industry UsageCommon in construction, utilities, and infrastructure sectors

The main difference between a Field Operations Manager and a Field Supervisor lies in scope and responsibilities. The manager oversees multiple projects and teams, focusing on strategy and efficiency, while the supervisor manages daily on-site activities and direct workers. Both roles require relevant experience, but the manager typically has broader credentials and a higher-level focus.

What cities near Ingalls, IN are hiring for Field Operations Manager jobs?

Cities near Ingalls, IN with the most Field Operations Manager job openings:

Infographic showing various Field Operations Manager job openings in Ingalls, IN as of August 2026, with employment types broken down into 1% As Needed, 85% Full Time, 11% Part Time, 1% Temporary, and 2% Contract. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $74,535 per year, or $35.8 per hour.

Residential Field Operations Manager

Newco Dealers Wholesale

Indianapolis, IN • On-site

Full-time

Re-posted 7 days ago


Job description

Job Summary

The Residential Field Operations Manager is responsible for leading and optimizing all field operations related to residential fireplace installation, service, and warranty work. This role oversees a team of installers, service technicians, helpers, and subcontractors while ensuring projects are completed safely, efficiently, on schedule, and maintains excellent customer service. This leader drives operational excellence by improving field processes, developing team capability, monitoring performance metrics, and ensuring an exceptional customer experience from installation through post-service support. This individual is expected to demonstrate company values: Own It, Work as One Team, Find a Way, and Play to Win.

Responsibilities

Team Leadership & Development

  • Lead, coach, and develop field installation teams, service technicians, helpers, and subcontractors to achieve high performance standards.
  • Create a culture of accountability, professionalism, and continuous improvement across field operations.
  • Conduct regular performance reviews, field observations, coaching sessions, and development planning for team members.
  • Partner with Director of People Strategy to recruit, hire, onboard, and retain top field talent.
  • Build Lead Installer training programs that improve technical competency, customer service skills, and operational consistency.

Operations Management

  • Oversee daily scheduling and execution of residential installation, service, and warranty work.
  • Ensure projects are completed on time, within labor expectations, and according to company quality standards.
  • Identify workflow inefficiencies and implement process improvements to increase operational productivity.
  • Coordinate labor allocation and workforce planning to meet customer demand and business growth objectives.
  • Establish standardized operating procedures (SOPs) for installation and service processes.

Customer Experience & Quality Assurance

  • Ensure all installations and service work meet company standards, quality expectations and manufacturer specifications.
  • Monitor customer satisfaction and proactively resolve escalated customer concerns or service issues.
  • Conduct quality audits and post-installation inspections to ensure consistent delivery of service.
  • Partner with internal teams to improve communication throughout the customer journey from sale through project completion.
  • Drive first-time completion rates and minimize return service visits.

Performance Management & Financial Oversight

  • Develop and manage operational scorecards that measure team performance and departmental effectiveness.
  • Monitor and improve key operational metrics including:
    • Installation completion rates
    • Service response time
    • Warranty callback frequency
    • Labor utilization
    • Gross margin by job
    • Customer satisfaction scores
    • Revenue per technician/install crew
    • Rework and quality defect rates
  • Identify opportunities to improve profitability through operational efficiency and waste reduction using Lean or other Continuous Improvement practices.

Safety & Compliance

  • Ensure compliance with all company safety policies and applicable Occupational Safety and Health Administration (OSHA) regulations.
  • Maintain safe job site practices and ensure proper use of tools, equipment, vehicles, and protective equipment.
  • Maintain compliance with applicable residential building codes and installation standards.

Required Qualifications/ Experience

  • 6+ years of experience managing field operations within residential construction, installation, HVAC, fireplace, home services, or related industries.
  • Prior leadership experience managing technicians, installers, subcontractors, or field service teams.
  • Strong operational management and workforce scheduling experience.
  • Experience managing customer service escalations and resolving operational issues.
  • Experience creating processes and improving operational efficiency.
  • Strong communication and leadership skills with the ability to coach and hold teams accountable.
  • Comfort and experience within construction sites including climbing ladders up to 40 feet
  • Experience reading construction plans, specifications, and applicable building codes.
  • Valid driver's license with acceptable driving record.

Preferred Qualifications/ Experience

  • Experience in the fireplace installation industry.
  • Working knowledge of gas and LP systems.
  • Understanding of venting systems, chimney systems, flashing, roofing components, and residential construction practices.
  • Experience managing warranty service operations.
  • Experience working with field service software, scheduling systems, or ERP systems.

Success in this role will be measured by:

  • Improved installation efficiency and scheduling accuracy
  • Reduction in service callbacks and warranty claims
  • Improved customer satisfaction scores
  • Reduced labor inefficiencies and overtime costs
  • Improved technician productivity and utilization
  • Reduced safety incidents
  • Strong employee retention and team engagement
  • Improved department profitability