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Fidelity Investments Entry Level information

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$13

$24

$50

How much do fidelity investments entry level jobs pay per hour?

As of Jun 16, 2026, the average hourly pay for fidelity investments entry level in the United States is $24.06, according to ZipRecruiter salary data. Most workers in this role earn between $16.83 and $25.96 per hour, depending on experience, location, and employer.

What is the difference between Fidelity Investments Entry Level vs Financial Advisor?

AspectFidelity Investments Entry LevelFinancial Advisor
Required CredentialsHigh school diploma or equivalent; Series 7 and 63 licenses often preferredSeries 7, 63, and 65 licenses; bachelor's degree often required
Work EnvironmentSupportive, corporate office or remote; client service and administrative tasksClient-facing, sales-driven, often in offices or client locations
Employer & Industry UsageMajor financial firms like Fidelity, Vanguard, Charles SchwabFinancial services firms, banks, independent advisory firms

Fidelity Investments Entry Level roles typically require basic licenses and focus on client support and administrative tasks within a corporate environment. Financial Advisors, on the other hand, are client-facing professionals with advanced licenses, responsible for financial planning and investment advice. While both roles operate within the financial industry, they differ in responsibilities, credentials, and client interaction levels.

What are the entry-level jobs at Fidelity?

Entry-level jobs at Fidelity Investments include roles such as Customer Service Associate, Operations Associate, and Financial Representative. These positions typically require strong communication skills, basic financial knowledge, and may involve training on company-specific tools and systems.

What are Fidelity Investments entry level jobs?

Fidelity Investments entry level jobs are positions designed for recent graduates or individuals beginning their careers in finance, customer service, technology, or operations. These roles typically provide training, mentorship, and opportunities to learn about the financial industry and Fidelity’s products and services. Common entry level positions include customer relationship representatives, financial representatives, and technology associates. These jobs can serve as a stepping stone for career advancement within Fidelity. Applicants usually need a bachelor’s degree and strong communication skills, but prior finance experience is not always required.

Can you work at Fidelity with no degree?

Fidelity Investments typically requires a high school diploma or equivalent for entry-level positions, but a college degree is not always mandatory. Skills such as customer service, communication, and basic financial knowledge can be sufficient for some roles, though certain positions may prefer or require higher education or certifications. Candidates without a degree should review specific job requirements to determine eligibility.

What are the key skills and qualifications needed to thrive as an Entry Level employee at Fidelity Investments, and why are they important?

To thrive as an Entry Level employee at Fidelity Investments, you generally need a bachelor’s degree in finance, business, or a related field, along with strong analytical and problem-solving skills. Familiarity with financial software, Microsoft Excel, and sometimes FINRA Series 7 and 63 licenses are typically required or encouraged. Excellent communication, teamwork, and a client-focused attitude are standout soft skills in this role. Together, these abilities ensure you can effectively support clients, contribute to team goals, and adapt in a dynamic financial services environment.

What does Fidelity pay at entry-level?

Entry-level positions at Fidelity Investments typically pay around $20 to $25 per hour, depending on location and role. Salaries for entry-level roles such as customer service or administrative positions generally range from $40,000 to $50,000 annually. Compensation may also include benefits like health insurance and retirement plans.

Is it difficult to get hired at Fidelity Investments?

Getting hired at Fidelity Investments for entry-level roles can be competitive, as the company values relevant skills such as customer service, financial knowledge, and certifications like the Series 7 or 63. Candidates often undergo multiple interview rounds and assessments, but strong preparation and relevant experience can improve chances of success.

What types of training and mentorship can new hires expect in an entry-level role at Fidelity Investments?

New hires in entry-level positions at Fidelity Investments typically participate in comprehensive onboarding programs that combine classroom learning, online modules, and hands-on experience. These programs are designed to build foundational knowledge of financial products, customer service protocols, and company values. Additionally, entry-level employees are often paired with mentors or coaches who provide ongoing support, feedback, and career guidance to help them transition smoothly into their roles and develop professionally within the organization.
More about Fidelity Investments Entry Level jobs
What cities are hiring for Fidelity Investments Entry Level jobs? Cities with the most Fidelity Investments Entry Level job openings:
What states have the most Fidelity Investments Entry Level jobs? States with the most job openings for Fidelity Investments Entry Level jobs include:
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Fidelity Investments Entry Level jobs near you
Infographic showing various Fidelity Investments Entry Level job openings in the United States as of June 2026, with employment types broken down into 1% Locum Tenens, 45% Full Time, 48% Part Time, 1% Temporary, and 5% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $50,049 per year, or $24.1 per hour.

Entry Level Customer Service - Albuquerque

Fidelity Investments

Albuquerque, NM • On-site

$15.50 - $21/hr

Full-time

Retirement

This job post has expired today. Applications are no longer accepted.

Fidelity Investments rating

8.7

Company rating: 8.7 out of 10

Based on 264 frontline employees who took The Breakroom Quiz

14th of 138 rated financial services

Job description

Job Description:

Do you genuinely enjoy making a difference in the lives of others? If you answered “yes” and are a customer service-minded champion, we are hiring Entry Level Customer Service Representatives, also known as Financial Customer Associates (FCA) in our Albuquerque site.

In this full-time position, you can apply your skills and knowledge in a significant way every day to help others. Our FCA role is a springboard to an amazing career in which you change the lives of customers! In this customer service role, you will help customers feel more confident, make clearer decisions, and achieve their own financial dreams. You'll assist with a broad range of needs including answering questions about their 401k account balance and helping to make withdrawals, loans, account maintenance, provide education or resources. We commit to investing in you by strengthening your skills, experiences and​ connections that will help advance your career at Fidelity. You do not need a finance background to succeed in this role. ​

What to expect…

As a new FCA, you’ll learn about the financial services industry, develop your skills, and gain new experiences.

  • Join a training cohort of associates during the first 14 weeks, spending time training to become a Financial Customer Associate. In this phase, you will start with basic customer calls and progress to more sophisticated calls related to our clients 401K plans.
  • In the subsequent months, you will continue taking customer calls to develop and hone your skills. There will be time in the day (away from assisting customers) to join team activities, get well-being support, and career coaching.
  • Rewards & Recognition: Your achievements will be celebrated as you progress through the program.
  • This is a full-time hourly phone position that also offers the opportunity to work extra hours based on the business needs and your availability. You do not need a finance background or a degree to succeed in the role.

The Skills You Bring

  • Ability to establish rapport and relationships through effective communication
  • Great listening skills, professionalism, and empathy toward others to support the challenges of our diverse customers.
  • Adaptability and flexibility to succeed in various work environments (i.e., balancing working from office and home, overtime, etc.)
  • Proficiency in navigating and troubleshooting basic technology issues or systems.
  • Handle a variety of situations and conversations driving towards a resolution suitable for all
  • Self-motivated teammate with strong social skills who brings energy and passion to the team
  • Minimum 1 year of customer service experience
  • High School diploma or GED required

The Value You Deliver

  • A passion for helping people
  • Desire for continuous learning, applying new concepts, and using training and experience to assist with decision-making
  • Provide outstanding customer service and communication via voice or digital channels

Note: Fidelity is not providing immigration sponsorship for this position

Our Investments in You

Our benefit programs are crafted to help you and your loved ones strike the perfect balance. Click here to learn about a few featured benefits (not all benefits are listed)

Shifts and Hours: Monday – Friday. Training hours are 7:30am – 4:00pm MST and post training must be able to work an 8hr shift between the hours of 7:00am – 10:00pm MST

Certifications:Category:Customer Service

Please be advised that Fidelity’s business is governed by the provisions of the Securities Exchange Act of 1934, the Investment Advisers Act of 1940, the Investment Company Act of 1940, ERISA, numerous state laws governing securities, investment and retirement-related financial activities and the rules and regulations of numerous self-regulatory organizations, including FINRA, among others. Those laws and regulations may restrict Fidelity from hiring and/or associating with individuals with certain Criminal Histories.

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