Fiber Assistant Jobs in Wisconsin (NOW HIRING)

Position Title:  Construction Project Administrator

Base Salary: $78,000 to $126,000 annually DOE

Benefits: Medical, dental, vision, 401k, flexible spending account, paid sick leave and paid time off, parental leave, quarterly performance bonus, training, career growth and education reimbursement programs.

Ziply Fiber is a local internet service provider dedicated to elevating the connected lives of the communities we serve. We offer the fastest home internet in the nation, a refreshingly great customer experience, and affordable plans that put customers in charge. 

As our state-of-the-art fiber network expands, so does our need for team members who can help us grow and realize our goals.  

Our Company Values: 

• Genuinely Caring: We treat customers and colleagues like neighbors, with empathy and full attention. 
  

• Empowering You: We help customers choose what is best for them, and we support employees in implementing new ideas and solutions. 
  

• Innovation and Improvement: We constantly seek ways to improve how we serve customers and each other.  
  

• Earning Your Trust: We build trust through clear, honest, human communication. 
  

Job Summary

The Construction Project Administrator (CPA) role is critical to ensuring outside plant (OSP) construction work is performed to industry standards and meets requirements for cost and engineering expectations. The CPA is responsible for both inspecting the work of Ziply Fiber OSP contractors and guiding the work efforts of contract inspectors in the CPA’s region to ensure all OSP work meets cost, timeline, and quality expectations for customers.

Essential Duties and Responsibilities

The Essential Duties and Responsibilities listed below are a range of duties performed by the employee and not intended to reflect all duties performed.

Field Inspections & Compliance

·        Perform aerial and underground inspections along with audits of contractors performing inspections, corrections, and foreign pole transfers in accordance with the NESC and Ziply standards.

·        Act as the first-level field approval for necessary changes found in field. Partner with Engineering and vendor team regarding potential solutions.

Contractor Oversight & Dispatch

·        Assign and dispatch work to contract inspectors via email or through online database applications, with the ability to assist the contract inspectors in resolving NESC or FPT complex issues.

·        Perform training of contract personnel in the accepted aerial plant inspection and correction methods used by Ziply, as well as the associated field software applications.

Process Improvement & Technology Enablement

·        Involved in the development, trials, and implementation of new processes, process documentation, web applications, and field software involving NESC inspections and corrections, and pole transfer work.

Issue Resolution & Community Coordination

·        Issue/dispute resolution: partner with vendor team to resolve issues that arise during the construction process. Bore-throughs, tree trimming, and other complaints with citizens impacted by the fiber deployment.

·        Serve as a Municipality liaison, working with various municipalities regarding permitting, traffic control, and other concerns regarding the overall impact of OSP work within the community.

Financial & Cross‑Functional Support

·        Perform invoice processing, work within project workflow databases to review and process vendor invoicing adhering to Ziply accounting guidelines.

·        Support Ziply Fiber values, works with team members across several disciplines including Business and Consumer, Network Services, various customer groups including homebuilders, general contractors, and sub-contractors.

Other Duties

·        Performs other duties as required to support the business and evolving organization.

Required Qualifications

• High school diploma or GED.
  
• Minimum five (5) years’ experience in outside plant (OSP) construction and/or OSP engineering.
  
• Familiarity with Microsoft Word, and PowerPoint; and proficient/comfortable with Microsoft Excel to include the development of forms, the use of internal and external hyperlinks, as well as simple functions and their structure (i.e. COUNT, COUNTIF, SUBTOTAL, SUM, etc.).
  

·        Must possess and maintain a valid State Driver's License and satisfactory driving record.

·        Must complete a pre-employment drug screening. 

Preferred Qualifications:

·        Bachelor’s Degree in a relevant field.

Knowledge, Skills, and Abilities

• Knowledge of the NESC, OSP construction techniques, telecom industry OSP best practices, and overall maintenance of a safe job site is a must; with the ability to determine cost effective solutions to bring into compliance complex aerial cable problems.