Ffs Operation Manager Jobs (NOW HIRING)

Job DetailsJob Location: Tucson, AZ 85710Education Level: 4 Year DegreeJob Category: Nonprofit - Social ServicesWorking At NYAP

NYAP's commitment to doing what is best for children, youth and their families is a core value and one that we look for in our newest team members.

• 33 Paid days off each year!(11 holidays + 22 days PTO)


• Healthcare Benefits for you and your family


• Pet insurance that provides discounts and reimbursements


• Competitive salaries and benefits including a 401(k), Summer Hours Off (Half-day Fridays and Work Anniversary Trips!)


• Mileage Reimbursement, Phone Allowance, Student Loan Repayment Assistance, CEU’s and ongoing trainings/education


• Relocation reimbursement may be available for qualified candidates.

The Prevention of Sexual Abuse Compliance Manager for La Jornada is responsible for the implementation, training, documentation and ongoing compliance with ORR Policy Section 4, 5 and the Interim Final Rule (IFR) on preventing, detecting, and responding to sexual abuse and sexual harassment; establishing a respectful and supportive workplace environment; elevating to Program leadership and ORR issues or concerns.

• Perform all work in a manner consistent with the National Youth Advocate Program’s mission, values, and philosophies;


• Establish a respectful and supportive workplace environment that cares for people, connects communities, and promotes peace;


• Provides child friendly PSA Orientations to children in care and oversees the implementation, training, documentation and ongoing compliance with Office of Refugee Resettlement (ORR) Policy and the Interim Final Rule (IFR) on preventing, detecting, and responding to sexual abuse and sexual harassment;


• Responsible for review of grievances and grievance boxes and elevating grievances to program director for resolution;


• Actively promotes a culture of safety, proactive risk management and adhesion to ORR Policy/Manual of Procedure Section 4 and Section 5;


• Works closely with Program leadership and ORR’s PCAN Team in providing guidance, and ensuring implementation of policies and procedures related to prevention, detection and response to sexual abuse (SA), sexual harassment (SH), inappropriate sexual behavior (ISB) and code of conduct violations including the maintenance of records;


• Responsible for establishing communication with NYAP’s HR department for compliance with ORR background check requirements, and hiring considerations contained in ORR Policy Section 4, prior to staff contact with minors,


• Ensuring ORR and State guidelines compliance for reporting Significant Incidents Reports (SIRs)/Child Level Events (CLE) and providing consultation and guidance to Program leadership and staff;


• Lead, provide guidance and direction to Program’s SIR Review Team, clinicians, case managers and other staff in proper reporting to ORR and CPS, including conducting staff training on Prevention, Detection and Response to sexual abuse (SA) and sexual harassment (SH); act as direct Point of Contact (POC) and Subject Matter Expert (SME) to Program and ORR Stakeholders related to ORR Interim Final Rule (IFR) and ORR Policy related to prevention, detection and response to SA/SH/ISB and staff code of conduct violations;


• Directly liaise with ORR’s PCAN Coordinator, designated Programs’ FFS, CFS, PO and ORR stakeholders to implement ORR/IFR compliance within 6 months of Program facility opening;


• Responsible for supporting Staffing Plan creation and updates,


• Work closely with staff in reviewing SA SIRs, Risk Assessments and IMEs with SA/SH components and provide guidance to Program;


• Completing referrals to Legal Service Providers (LSP), child advocates and other stakeholders per ORR Policy;


• Serve as the point of contact (POC) for ORR’s PCAN Coordinator regarding matters related to ORR Policy/IFR standards and report information to Program Director and PSA Review Team as needed; provide response and accountability for ORR/IFR compliance at NYAP Programs and elevating concerns to National Director of Operations;


• Ensure Programs follow proper ORR Policy related to third party reporting and maintaining privacy/confidentiality of information;


• Work to collect, assembly, prepare, present and submit all documentation required for ORR and IFR audits and working closely with FFS/PO monitors and IFR auditors in responding and complying with document requests and Corrective Action Plans (CAPs); directly attend, participate in required ORR/IFR audits and monitoring visits;


• Participate in Program staffing(s) as POC on issues related to case reports of SA/SH/ISB; and responding to all ORR and PSA Coordinator requests; including monitoring requests by FFS/CFS;


• Responsible for compiling data, creating and generating reports for PCAN and other ORR and State stakeholders as necessary; create, maintain, update and ensure compliance with ORR PSA bulletin boards, staffing plans, update video monitoring requirements and ensure documentation of video monitoring upgrades, update and provide PSA orientations when needed;


• Participate as SME during Incident Review Team meetings, create and update NYAP PSA guidelines and ORR/IFR documentation, maintain all records for ORR/ IFR audit purposes;


• Participate in public appearances and presentations as requested, and work collaboratively with other NYAP programs and staff throughout the organization;


• Initiate referrals to the Office of Trafficking in Persons (OTIP), LSP, child advocates and other stakeholders;


• Assist in the development of PSA related child friendly materials and maintenance of up-to-date posters and materials required by ORR/PCAN or other stakeholders;


• Collaborate with continuous quality improvement efforts to assure that service quality and reporting meets contract requirements;


• Perform other duties as requested.

• Bachelor's degree in behavioral sciences, human services, or social services fields and


• Must have at least one year of experience working with child welfare standards, best practices, or quality assurance or compliance


• Able to pass a criminal background check.


• Proficient use of desktop and laptop computers, smartphones and tablets, printers, fax machines, and photocopiers, as well as software including word processing, spreadsheet, and database programs.


• Bilingual (English Spanish). Fluency in Spanish is required.


• Minimum automobile insurance coverage of $100,000/300,000 bodily liability coverage.


• 21 years of age, valid state driver’s license, reliable personal vehicle, and a good driving record.

• Some travel is required.


• Must be open and willing to work non-traditional work hours as well as on-call responsibilities.


• Provide excellent internal and external customer service.


• Must possess good verbal, listening, and written communication skills.


• A willingness to work flexible and non-traditional hours with a possibility of being on call on nights/weekends, in the service of foster caregivers, families of origin, and persons served.


• Excellent written and verbal communication skills.


• Compassionate attitude and strong understanding of child development


• Nurturing teaching approach

• Use of manual dexterity, tactile, visual, and audio acuity.


• Use of repetitive motion, prolonged periods of sitting and standing, and sustained visual and mental applications and demands.


• Occasional lifting (up to 25 pounds), bending, pulling, and carrying.


• Ability to travel frequently and drive vehicle while sitting for extended periods, with frequency varying based on program demands.


• Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the job.

We are an Equal Opportunity Employer who celebrates diversity and are committed to creating an inclusive environment for all employees by prohibiting discrimination and harassment of any kind. All employment decisions are based on business needs, job requirements, and individual qualifications, without regard to race, color, religion, gender, sexual orientation, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law.

National Youth Advocate Program has been serving communities and clients since 1978, and we continue to grow each year. Our growth allows us to expand and develop new and innovative programs to meet the ever-changing needs of those we serve. We offer unique and personalized services for families and individuals in four areas: Prevention/Intervention, Positive Youth Development, Out-of-Home-Placement, and Reunification/Permanency.

We look for individuals that are ready to make a direct impact and are excited to be an instrument in supporting the needs of our children, youth and families.